This place is awesome;…read more Owner is very knowledgeable and the products are extremely high quality. Definitely recommended for the true connoisseur

I needed a couple of things I was tired of a shop closer to me, because the clerks look bored and…read moregrunt answers . Walking in Marsha greeted me with a smile and immediately went to work getting everything I need with options on everything and reconditions. Smoke shops are common, but personal service is not a first hour

Recently was sold expired product at Purple Haze on Irvington and 610, when asked for a refund I…read morewas immediately shoved out of the store by the overly aggressive employee. Complete trash product and service. Would give it zero stars if possible.

Great service and prices! Thanks V for the great customer service! Would recommend to anyoneread more

From the owner: One Place for all your Smoke & Tobacco Products needsread more

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

I came in after a long day only to be meet with a terrible attitude from Jordan. no patience at…read moreall! westheimer location

Leave your situations at the door. This is the one cigar lounge in Houston you do not want to miss…read more I have been here a few times and the conversations always delight me. The selection is exceptional, the customer service is on point, and the customers are friendly. It's like a neighborhood bar for cigars. No pretension, just like-minded individuals ready to laugh and share a smoke. If you are new, ask for Paul. He will find something you will enjoy, cut it, light it, and check on you in case it goes out. Bring your friends and enjoy a smoke. Pro tip: Stop at Boomtown coffee first and bring your drink with you.

This establishment has a lived in feel, the thing you want when you want to relax and smoke a good…read morecigar. The sofas and lounge chairs are leather soft and comfortable. They have a nice selection of cigars and they are not overpriced. One thing I noted that I think makes a difference to new smokers. Is they identify the strength of the cigar mild, medium or full body. If you are serious Smoker and want to have a locker they do rent lockers in the price is $300 per year. Humberto told me that they instituted a new rule this year that a person must purchase 52 Cigars per year. They also sell pipes, cigar cutters, and lighters. They do not sell alcohol nor are you allowed to keep alcohol in your locker if you decide to purchase one. I have to say, this place has a lived in feel! The wood floors counter in furniture add to the oral field and character of the place. Reminds me of Cuba except here there's air conditioning and ceiling fans. They have those in Cuba. I was trying to come up with the the feeling here that the owners are trying to create an I believe that word is community. Cigar Smoker if they're not doing it as a fad or a different breed, we like to enjoy our hobby our passion for Cigars wanting to know where the filler is from the binder and the wrapper. The blending of the different tobacco's from different regions and countries married to create a unique taste and flavor. Few countries other than Cuba make a superior Cigar with all the tobacco coming from the same place. Stop by I think you'll like the place if not well you would've had another experience.. GN3

I found my new to go smoke shop. After my regular shop didn't have what I was looking for, I drove…read moreup to this shop. The young man helping me today was eager and nice to assist. He gave me suggestions, and all in all it was a great experience. The shop itself is massive and clean.which you would not think seeing it from outside. I will certainly be a repeat customer. Thanks again for your help today.

Super nice staff! First time coming and my experience was amazing. Would recommend and def coming…read moreback

I've come here several times for smoke products. My husband likes the pure Z. Parking is limited…read morebut some in front. There is a bar right by it. The attendant there is very friendly. It's the same guy every-time. They have a ton of different things depending on what you're looking for. I like to get my wraps and grinders here. The prices are reasonable as well. I just wish the reward system was smoother.

Bad business to say the least…read more I visited this store this evening, bought a bubbler & when cashing out it was weird to me that the clerk didn't wrap my glass piece.... Bc you know GLASS BREAKS!!! I get home, my bag falls and I instantly hear a shattering noise... and guess what??! It's broke! I call the store to say hey, I was just in there and bought a bubbler that you didn't wrap, it dropped & now it's broken. I know there's likely nothing you can do but just a heads up so you can prevent this! THE STORES RESPONSE: "yeah... sorry. We have bubble wrap but we only wrap high valued items!" Lol, excuse me. $5, $10, $30, $200 you should be protecting any item you sell!! Needless to say will not be back and you should also try another head shop instead of this one.