Excellent restaurant near a great shopping area and park. It wasn't busy at all the night we went, the service was excellent! I love when multiple people work together to take care of tables. The food was exceptional. I had the fish with mashed potatoes, it was perfectly braised and condimented. read more

Very mediocre restaurant with young, nice but very inexperienced staff. No one was in charge. Squid and scallops were under seasoned and overdone. Tourists are segregated from locals even with advanced reservations. Seated in front rather than deeper in with nicer ambience. Good paella though read more

Amazing lobster paella that infused the yolk of the lobster into the sauce of the paella. The duck canelloni was very juicy and flavorful also. The best place we've tried in Valencia! read more

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I am a firm believer that life should be allowed it's flow, without an overwhelming need to push it into certain directions. Any forces we exert should be balanced and carefully applied. Thus, as a visitor to the town of Valencia, I had made a conscious decision to leave certain days without carefully planned reservations and go with the flow. Thus, Puerta Del Mar was one of those flowy moments. The atmosphere is certainly pleasant, with wood accents throughout. Yet, despite high expectations, this was one of the worst meals in Valencia all around. Let us start with service. I get it's Spain and that at a hole in the wall tapas joint, it is customary to be chasing someone to get a bite or a drink. But, Puerta Del Mar is far from a hole in the wall establishment by price and design. Having to chase down the waiter the entire night was painful, from start to finish. But, had this meal itself been impressive, this could have been partially overlooked. I understand that tipping structure is different in Europe and service is more often lackluster, but not to this extent. If wanting to try paella in Valencia, this is the last place to go. Although the rice itself was good, the chicken was so dry, that it was simply inedible. They also ran out of rabbit and snails, making this a dish that should have never been prepared by any chef with a degree of self dignity. It was just simply, horrible. The fact what this restaurant has existed in its current form since 2009 is a true paradox. The only positive aspect of this establishment is the wine list, which is quite fairly priced and for a traveler from US will allow procurement of superb Spanish wines at the price that one would pay at a wine shop in the US, but here enjoy them in a restaurant. The wines, such as the beautiful Pago de Carraovejas, will certainly help drown the sorrow of ending up in this establishment. read more

Restaurant was recommended by the hotel. The food was great: creative, delicious and well portioned. The service was disappointing: menu is a QR code and when staff was asked to explain dishes, they'd respond with curt answers and walk away before the conversation was over. Yes, there is a team that waits on the tables, but not one was friendly or engaging. Although the food was great, there are so many places with equally amazing food and way better service. read more

What a wonderful experience! The food was incredible and our server was very helpful in navigating the menu to find gluten free options for our starter, main course and dessert. They are incredibly accommodating for English speakers. The burrata salad was to die for, the cod was so buttery and smooth, and the seafood paella was perfectly done, best paella we've had so far! I definitely suggest making a reservation. The restaurant feels rather upscale, but prices and reasonable and they did not turn us away from dressing like Americans with our denim and tees. We ate here 3 times during our stay and had Andrea and Mr. Vila as our wonderful servers. Can't recommend this place enough! read more

Puerta del Mar - Seafood Paella - Mediterranean Near Me - Valencia, V

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I came here for dinner during the week after seeing the raving Google reviews. Unfortunately it did not live up to my expectations. I thought of trying the paella here, but since I was dining alone and their paella is for a minimum of 2 persons, that was not possible. Service was decently quick at 6:30pm and I was seated immediately as it was rather empty. I had a puréed peach drink, grilled scallops, and grilled sirloin, which came up to about €45. There's nothing much to say about the puréed peach drink since it was commercially packed. As for the grilled scallops, they were nicely seasoned and the katsuobushi added another texture to it, but they were of varying degrees of overcooked (one was a little shriveled too). It is easy to overcook seafood, and grilling scallops with its shell makes it a little more challenging too. As for the grilled sirloin, they didn't ask me how I'd like it cooked, and so I thought it would come out medium by default. I was very wrong. The sirloin steak came out pretty rare. It's a pretty mediocre steak, seasoned well, but chewy and doesn't cut through easily. The fries had a good crunch, but I'd rather they cut them consistently. The various thickness and length of the fries make it confusing to eat. Am I supposed to use my fingers to pick up the thicker fries and use my fork for the thinner fries? Make up your mind! Since the 2 dishes were lackluster, I decided to skip out on dessert. Sadly I won't be recommending this place. read more

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Paella was delicious ,especially the Valenciana. Tapas were great Desserts were dry and blunt. read more

Left this restaurant with the same amount of hunger as I went in. Ordered the seafood paella which was €22 and got a solid 1 prawn, 2 shrimp, a muscle and a scallop. It said it was €22 euros per person and minimum 2 persons. We ordered for 4 persons and it felt like it was still the same amount of food for 2 persons. There was an extremely small amount of rice. I need more food now. read more

Two hours after dinner my girlfriend started vomiting. She is still in the bathroom. The paella was mediocre going down. Terrible coming back up. read more

I enjoyed the food here. However, they train their staff to interact in a way that feels full of forced smiles and very uncomfortably cold. I had the black cod and the sautéed artichoke leaves with squid. Unfortunately I was not able to try the paella as I was sola and they (strictly) refuse to prepare paella for one person. (It gets poor reviews here so perhaps it was for the best.) Small details like the crusty fresh bread, and tart, astringent olives were a lovely touch. Prices were reasonable considering the quality. If even one if the wait staff showed an authentic spec of sincere kindness I think I'd have felt more inclined to return. read more

Puerta del Mar - Mediterranean Near Me - Valencia, V

When in Valencia, PAELLA. However, after an extensive Google, Yelp and Trip Advisor search I realized most restaurants close after lunch on Sundays. Without too many options to choose from, I found Puerta Del Mar was open on Sunday nights AND lots of good reviews. Scored a reservation for 800 and we were on our way. We were greeted by a very friendly, charming and funny young hostess whose name I missed and sat down right behind the fishing tank home to some poor lobsters awaiting their fate (I presume). Beatriz aka Bea was our server and she is really friendly and sweet! We started off dinner with the croquettes appetizer which brings 4 different kinds, among them, shrimp and pulpo, all of which were delicious and I think this was probably my favorite part of the meal. We also ordered the smoked artichoke and jamón serrano dish which was pretty good as well. Those were certainly the highlights of the meal. Now for the not so greats : the wine I ordered which I swear was only 1/4 full- I think I have the picture to price it. What gives? I mean she didn't have to fill it to the rim but a nice glass- half way at least is what I expected - and what is the norm. We ordered the paella with seafood, already peeled which is called something like señorito and I have to say it was just okay. I've been eating paella all my life so I was anxious to try paella in Valencia and I was not impressed. Rice was rather bland and so was fish , definitely low on salt and overall taste. I had to ask for olive oil as it wasn't offered... needless to say after so much anticipation, I was disappointed. Other cons : bread was brought and also charged without them telling us and the same goes for the water. I mean they should at least ask, bottled? Or tell you , there's a surcharge for the bread instead of just asking - want bread? And just bringing it. As a matter of principle these things should be told straight up, otherwise it comes off as petty and tacky. The ambiance was nice - singer was a nice touch to set the mood. Would I come back? No. Would I recommend? NOPE! read more

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Paella was decent, nice atmosphere, but horrible service by one girl (with the wavy light brown hair). We came into the restaurant and was told by a very nice girl that they had a big party of 50 people coming and to come back in an hour, and they will have a table for us. We came back after an hour and was greated by a different girl. Asked for a table for two and she asked if we had reservations? I told her no, and she told us that they were booked for the night and all the tables were full. And that getting a table "is impossible." We looked around and there was maybe 3-4 tables full. We thought ok, maybe everyone has reservations. We walk out to the other entrance, where the original nice girl we talked to was on her break. We told her what the server told us and she took my number down and said she would personally make a reservation for us in an hour. Awesome customer service. We leave and come back an hour later to the server that told us it was impossible to book a table. I told her we had reservations now and she looked surprised and then sat us. She took our drink order and gave it to us promptly. We then waited 20 minutes after that and she never came back to take our order. So I got up to gesture to her that we were ready to order and she apologized and then turned towards the kitchen where she was talking to one of the cooks. She smirked and laughed with him right after she turned around. She did apologize when she finally came to our table to take our order. After received and finished our paella she never checked on us again. After waiting for 30 minutes after eating, I got up and went to the counter to pay. I could see she was just talking to one of the cooks around the counter, and saw I was waiting she came back to the front and apologized. Paella was decent, a little skimpy on the seafood. But the poor customer service by one overruled the experience. The nice server that helped us with the reservation deserves a raise, she definitely great for the business. The other girl will bring this business down. I will never come back to this place just because of her. Beware if she's your server. read more

Puerta del Mar - Seafood paella - Mediterranean Near Me - Valencia, V

Opinión Puerta del Mar Fui con un amigo de Valencia que nació y creció en la Ciudad. Había investigado mucho el menú y pedimos la degustación o menú degustación. Agregamos la opción de vino a la degustación que consiste en incluir un vino diferente en cada plato. Inicialmente el servidor dijo que no ofrecían una degustación aunque sí estaba en su sitio web. Mi acompañante se lo mostró y tras confirmarlo con el resto del personal nos permitió encargarlo. Luego citó un precio incorrecto, agregando el costo de los vinos a la opción degustación + vino. Nuevamente la corregimos gentilmente. El segundo plato llegó sin haber recibido la primera copa de vino. Tuvimos que preguntar, y nuevamente durante dos platos más. Para el plato inicial, esperamos el vino después de pedir dos veces. El vino tardó 10 minutos en ser servido. Esto debería ser automático. Ni una sola vez para los múltiples platos de degustación que pedimos, el camarero nos mostró la botella o nos dijo qué vino se estaba sirviendo. La comida era buena, y se explicaba sobre todo mientras se servía, pero nada para los vinos que iban a complementar los platos. Es muy probable que recibamos el mismo vino con cada uno de los tres primeros platos, no un vino diferente como se anuncia. Al final, nos facturaron un poco menos que el precio anunciado y el servidor cotizó incorrectamente. En general, fue una experiencia muy mala. Puerta Del Mar no debe anunciar opciones de comida que no se sientan cómodos o con experiencia en servir. read more

My husband and I were referred to this restaurant by our hotel. This was a special trip and we wanted a special dinner. The waiter didn't check in with us but twice, then to give the check. The wine was a good recommendation. 45 minutes went by we visited and then we got our food, sadly, it was extremely dried out like it was over cooked or had been sitting around. I was really disappointed. The atmosphere was very romantic in the front and seemed more casual in the back. The prices didn't match the quality of food we received. However, I understand a cook may have had a bad night. read more

Puerta del Mar - Beautiful restaurant. Great food and vino! - Mediterranean Near Me - Valencia, V

best vegan/ vegetable paella i've had so far. it was fantastic. the ambiance was amazing with a young woman singing beautifully for the restaurant. super romantic and very modern and well kept. great date night spot. read more

Puerta del Mar - vegetable paella - Mediterranean Near Me - Valencia, V

Omg! If I would have seen the other reviews, I would have avoided this restaurant. The paella was disgusting and worst than I could have ever imagined. Hotel recommended it but the service is awful and the food tasted dreadful. Made me regret our whole visit to Valencia. Very depressing read more

I was there for one of my best friend wedding. Inside the restaurant there is an area for an aperitif, drink and enough places for 70/80 peoples. The service was really good. My drink was always full :) The meat was really perfect. This is the first time the meat was exquisit in a wedding. Great moment there, unforgetable. read more

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Don't waste your time here, the service is horrible they are un attentive and rush you. The salmon and veggies I got had absolutely no flavor. Does not deserve 4 stars! read more

Bad service and the food is bland. I ordered the salmon and it had no flavor or seasoning. This place does not deserve 4.5 stars. Very disappointed in the overall service as well, the staff were really rude and unorganized. One of them rushed us to order and made us feel very uneasy with her approach. Do NOT recommend!! read more

Im not sure why this restaurant has 4.5 stars, my family and I were the only ones in the restaurant and our waitress was hurrying us up to order. We asked for water 3 times and they gave us no plates to eat our appetizers. Food is alright. Salmon was bland. If you do decide to eat there get the lobster. That's the only thing that's good there. Don't recommend! read more

I heard this place served the best paella valenciana in all Valencia. To my surprise food was very underwhelming and the flavors were bizarre and not in a good way. The ambience was really nice though featuring live music and really nice workers. Food however was not good. My dad ordered a dry aged chuletón and it was very hard and chewy, not at all the meal they portrayed it to be. The paella had a flavor that was quite off and then a arroz meloso that I ordered was very plain and not exciting at all. The dessert on the other hand was really good: a traditional Spanish dessert called Torrenas. I would recommend going only for the dessert and that's it! read more

We went here because the last review said they would accommodate vegetarian paella. They do not and on top of that their Paella is pre made. This is not a good place for vegetarians. If you are lucky they will remove the ham from a 15 Euro salad. For non-veggies the food seemed to be fine but not something anyone at our table would write home about. Service was ok. Best thing of the meal was the cake, which really was wonderful. Prices we a bit high for some items but others were reasonable. read more

Originally was going to give Puerta del Mar 1 star as I have never experienced such rude and inconsiderate behavior from the waitstaff, but the management managed (hehe) to save our experience. We first were seated there was a bright fluorescent light just about 4 feet above the table that was glaringly bright. I asked our waiter if it was possible to turn it down or off, but he responded that it was simply impossible. Our party was primarily English speakers with two speaking Spanish. It was obvious from the start that the waiter was annoyed with our general lack of Spanish, responding in a short curt manner - even when we attempted to communicate our best in Spanish. We ordered our food and drinks, some starters being a variety of bread with crushed tomato and olives. The olives were perfectly seasoned and the best delicious. Our first dishes came out with surprisingly good timing in spite of our waiter completely ignoring us. However, the fish was cooked perfectly with great seasoning, muscles were high in quantity and quality, and the scallops were fantastic. So far the food had somewhat made up for the service but was soon soured as our waiter made his rounds to every other table in the area, but completely ignore ours even when we attempted to flag him down more than twice to order again. We ended up having to ask one of the bus girls to help us with ordering a second round of drinks. We received our food and drinks, and once again the kitchen went above and beyond expectations. Every dish was fresh and flavorful and while portions were perfect because of how rich it all was. The only issue we faced was one of our dishes being incorrect, but based on service we weren't sure if she would even get the chance to correct it let alone get another dish. We then tried to order our third round of drinks but found our waiter to walk part way towards us and then turn around in the middle to go in another direction. When we finally got him (after once again asking the bus girls to order another round) he had his eyes glued to a phone for what I assume is orders. But I shit you not this guy did not look at us once while we ordered, instead he kept on tapping on the phone making it known that we were a very low priority. We asked for a recommendation to which he didn't respond for some time and when he finally did he still did not break contact with his phone, giving us absolutely zero eye contact throughout the entire encounter. The waiter did not come back to our table for the rest of the night and we had to ask a passing by waiter to get our drinks that we had ordered 20 minutes prior. We were served the bill while in the middle of our drinks which prompted me to ask to speak to the manager. A few minutes later we were approached by the head chef and I explained the lack of service and respect we felt and that I had never experienced such horrible service my entire time in Spain (I really wish I was exaggerating but this was infuriating). He apologized for the service, letting me know it is a busy restaurant and things can go unseen, but that our waiter had no excuse for how he treated us. He was very genuine in his apologies and offered a bottle of dessert wine for our table as compensation. Even after the wine was delivered he came over again to check on things and to give us two more bottles of wine to take home. In combination with the food, the chef most definitely saved our experience. Overall the food is wonderful and if you feel there isn't respectful service talk to someone about it and the management will do their best to right it for you. read more

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Excellent resturant with wonderful food. I enjoyed my meal from start to finish. The crab stuffed clams were sooo good read more

Puerta del Mar - Cheek - Mediterranean Near Me - Valencia, V

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Amazing!!! Chef quality selected Spanish fusion dishes! Highly recommended. For 15 euros you can have a "menu" of appetizer and main course. Absolutely fabulous! We had a mushroom in truffle oil and also the jamon over fried egg and hand made chips, for our starters. Both dishes flavorful and generous in portion. For entrees, we ordered the cheek- meat which came very tender and buttery, over a delicate potato purée and mushrooms, and a wonderful rice dish filled with fresh sea fruit. For dessert I couldn't have any of their mouth watering selections because of gluten sensitivity, so the chef made especially for me one of the best desserts ever- gluten free cookies topped with white chocolate mouse, droplets of meringue , all over freshly cut strawberries. All in all- one of the best culinary experiences in Spain ! read more

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Great food, excellent service, tasteful ambiance and reasonable prices; what more could you ask for! As vegetarians, we were looking for the local specialty of Paella in a version that would suit us. This place delivered and then some! Although the traditional dish always has meat or fish, they accommodated our interests by saying simply, "If you don't mind waiting 50 minutes we can do that for you." We enjoyed the wait as they brought a selection of tasty breads and potato tapas. Then we shared the Burrata salad (soft cheese, mango, avocado, radish and arugula), which was presented beautifully. When the paella arrived, 10 minutes early, the saffron infused rice was artfully studded with artichoke hearts, broccoli, cauliflower, and tomatoes. Although neither of us thought we had room left, when they wheeled the dessert tray to us we couldn't resist. A delicious chocolate tort topped off an amazing meal! We left happy knowing no animals were harmed to produce our meal, the planet had fewer greenhouse gases, and our wallets were fatter but we were not (except for that extra dessert ). As vegetarians, it's nice to know you can have your paella and eat it too! read more

Puerta del Mar - Mediterranean Near Me - Valencia, V

The food was spectacular, the setting rustic but elegant. The service, however, was horribly lacking. I don't mind casually inattentive wait staff or a stray missed order but the combination or lack of attentiveness and numerous mistakes was distressingly bad. Examples: waiter brought the wrong food order to our table, never brought a glass of wine (after three requests), removed silverware and plates after one course but didn't bring replacements until well after the next course had arrived, had to be reminded twice to bring a bottle of water, and had to correct errors on the bill twice. At times the staff seemed more interested in checking their cell phones and joking with one another than in the service. Alone, none of these matter but in sum, the wait staff made for a poor dining experience. Such a shame because the kitchen is clearly putting out some great food. read more

Just had an amazing dinner with friends at Puerta del Mar. The appetizer selection dynamic and the 4 appetizer dishes we ordered were delicious. My favorite was the tender tempura eggplant done with complimentary sauce. I ordered the veal cordon bleu which came out hot, moist and flavorful. We all had a round of Sangria which was delicious. The wait staff provided fantastic service and we lacked for nothing. Maria Jose exemplified consummate customer service. Muchas Gracias!!! read more

Beautiful, modern restaurant in the heart of the old-town of Valencia. The restaurant is clean and welcoming. There are tapa, starter, main course and desert sections in the menu. All dishes are delicious and made with the freshest ingredients! I had the anchovies with garlic, oil on sliced tomato, foie gras with caramelized apples and onions in a red wine reduction on toasted bread, calamari Romano, and the lobster paella. All dishes were fantastic! The waitstaff were very friendly and accommodating. read more

epic fail, they didn't get my entree and the others ain my group were served but not me. the fry/ham/egg dish is amazing and the food overall was good but service inexcusable read more