manager or lady cassie (i think) is great super nice a lot of people that AREN'T handicap that take advantage of the spots when they don't have handicap identification. that's frustrating as someone whole replies on those spots. cashier nora is lowkey rude pub subs are always DELICIOUS read more

The deli counter is basically a sandwich shop. Good luck trying to get sliced and meat to go. They need to appoint one person to always work that counter not all of them making sandwich's read more

My husband and I are in this store at least a couple times per week. And we can honestly say that the people that work here are very rude. For example tonight asking the deli person "excuse me do you have any more mashed potatoes? "You don't see any now do you? " "well I thought I would ask if there was any in the back" "no". Not a kind word in there. Always unkind and incapable of being friendly and helpful. read more

This was a smaller neighborhood Publix however still plenty of stuff. Because it was a smaller store the organization was a little weird. They sell wine and beer but no liquor sadly enough. read more

Publix is my go to and this one was good. Stopped in for a sub, and was greeted and had a sandwich made quickly. The workers were friendly as I passed them in the store. Overall, it's your usual Publix, clean, friendly and they have just about anything you'd need from a supermarket. read more

I was in today and encountered a very unhappy employee named Nikki with tattoos. She told me that my dog wasn't allowed even though there were other dogs and I've been in there before. If there is a rule against dogs where are the signs? Nikki was having a bad day. Thankfully we have Target, Aldi and Walmart to shop at. read more

Great Sushi. I also do well with bogos. My grandson loves the subs. Kudos to Publix1

The MANAGER AMBER IS A RACIST , im an African American in the store shopping with my son , its after school so he is hungry he plays sports . He asked me can he go to the deli get a cookie and some chicken of course i told him yeah , i went over the meat section while he wait in line , came back where in line to check out, he said ma the police just approached me i said why he said he told me to make sure i pay for the chicken , im very upset at this moment my child is minor im a parent why not direct it to me, I proceeded to ask him why he approached my baby he said the manager AMBER told him my son was walking around eating chicken which is untrue we walked from the deli to the line it was no reason for her to alert the authorities on a black minor eating chicken when I literally spend money in publix everyday and she knows that . And if I paid for it he can eat anything it's on the receipt SO YOU TELLING ME ITS OK TO APPROACH SOMEONE IN THE STORE ABOUT SOMETHING THEY PURCHASED WHAT MADE HER THINK HE WASNT PAYING FOR HIS FOOD . This is very distasteful coming from Publix I ain't know yall hired people who can predict if their going to purchase the stuff they are shopping for it's very sad read more

Publix - Grocery Near Me - West Palm Beach, Florida

I shop at this Publix frequently. This is due to the fact it's relatively close to my office making it convenient to grocery shop on my break and make wise use of my time. The majority of the staff are helpful and pleasant. The store's layout is awkward yet manageable and the parking lot is my least favorite element of the store. There are a lot of questionable characters who lurk in the parking lot and in front of the store so it's important to pay attention to one's surroundings. Most of the time, West Palm Beach PD is on site and present at the front entrance of the store. The selection of certain items are minimal due to the size of the store. For example, there isn't a wide variety of health and beauty items such as lotion. As far as sale and BOGO items being well stocked, I'd say 60-75% of the time I'm able to fulfill my shopping list. Many of times I've needed to secure a raincheck for out of stock BOGOs such as Kefir and Stock unsweetened cold brew in the dairy section. I sometimes find expired items on the shelves so product rotation could be improved. Overall, this store meets my needs and the convenience factor as well as the benefit of time management make shopping here a win for me. Albeit, I wouldn't be disappointed if they remodeled in the near future. read more

I avoid this Publix any chance I can. This store staff is like no other Publix I've ever been to. But since There's no other closer Publix to me It's is either on Palm beach island or belvedere st. I have no other choices unfortunately. It's truly cringeworthy shopping here. The selection of items is poor and no matter i.e. what service you need @ the customer service desk, those employees will ignore you and are rude....NEVER patronizing this store again! read more

Publix - Grocery Near Me - West Palm Beach, Florida

I was on the hunt for a fruit called a Chirimoya. I had tried it in Peru and was hoping to find it in Florida. We went into Publix looking for it and were unsuccessful on our own. When we went to ask the cashier, she was super nice and walked us over to the "produce guy" to see if he knew if Publix carried Chirimoyas. Unfortunately the produce guy said no. So as a substitute, I purchased a HUGE FLORIDA avocado. Ridiculously huge and only for $1.29. Seeing that I really wanted a Chirimoya (instead of a huge avocado), the cashier referred us to a produce market (she didn't know the name of it) and gave us relatively good driving directions on how to get there because we actually found it but it was closed. Oh well. Maybe next time. Great service, free parking Sundays, and also a small parking lot across the street. I'd recommend this Publix to anyone! read more

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The customer service is excellent. I live in the neighborhood and this is my quick go to place. Small but I usually find what I need. Like the idea that they accommodate singles. Ask for one Filet Mignon they'll get it ready for you. Love this store! read more

Would be a zero star rating. Terrible customer service every single time I visit this store. Today the lady in the bakery couldn't even be bothered smile or even to get up off her butt to assist with pastry case. read more

I shop here because it is the ONLY grocery store closest to where I reside. The employees are RUDE and it is allowed. I spoke to a manager and they were rude. You cannot blame the employees if they are NOT taught manners or hired because they have customer skills. It is management's fault if they hire people without training them how to speak to customers. They have police in the store. I come from Chicago and you know the reputation it has, yet there are no police guarding the store. Why are police needed in a grocery store in West Palm Beach who are on their phones anyway? What kind of criminals shop here? So disenchanted in a supermarket in Florida. I will NOT shop there anymore. I will go out of my way to avoid it. read more

came in for a simple half sub and waited 10 mins before I was even greeted. Even as I type this no one has acknowledged me. 0/10 so not recommend. read more

I would give zero stars if possible! This is by far the most disgusting place that sells food that I have ever been to. The bathrooms are daily covered in feces---on the floors, toilets, and walls. No towels or towels littered all over the floor. I refuse to buy or eat anything from this store unless it is packaged outside the store premises. Where do the employees who are in food prep wash their hands? Where does the sushi guy go to wash hands? I would have absolutely no qualms about firing the entire management staff TODAY!! Publix if not for being an uncaring monopoly should be investigated especially in light of the current hepatitis epidemic. read more

I would imagine the reason for 2 1/2 stars is one thing, the price of everything in this store is too expensive. Just shop anywhere else you see the difference in price on everything. So here's what I do, never use the manual cash registers. Let them do it. You are paying for this. What do they think they are doing? Get rid of manual cash registers, and give the service we are paying for. read more

This is the absolute worst Publix I've been to in the state of Florida. Two night in a row, we've been here to get subs. Last night we waited over 30 minutes, whole other deli staff members were chatting and ignoring customers, only to finally get acknowledged and find out that that were out of bread. Tonight, it was over 20 minutes. We get to the window and ask for white bread, the clerk spent 5 minutes looking for bread (see pic) One staff member working, slow as can be. Avoid this place, at all costs. read more

Horrible customer service, shouldn't be consider a Publix when you compare it to the other locations. What would be nice to know is why does customer service have 4 registers and 5 employees working back there if only one register is going to be open at any given time read more

Great selection and super helpful staff. Not sure why this store doesn't get good reviews. It's not a huge store but it is downtown West Palm and a short walk from the waterfront. read more

I understand the store is small but the employees take up the entire aisle and have an attitude when you ask them to move out the way. Everyone from the state of Florida is in Lala land and has no common sense or work ethic read more

Went to Publix today at Rosemary Square. Spoke to Manager Beth who told me customers do not have to wear masks. Also, employees working in Meat Dept were wearing masks under their noses which is a health issue when working with meats. She told me PB County does not require customers to wear masks in store. Why when we know other counties require. read more

I come to this Publix all the time , never have an issue but today around 8:25pm I went in to get a Publix sub and specifically wanted a chicken tender sub. When it was my turn to order a sub the lady making the subs told me they were out of chicken. If you're a regular Publix customer you know if they have the chicken on the warmers or by the refrigerators you can hand it to them so they can make the sub. The lady told me Publix doesn't do that .so I said since when , she responded I said . I was highly upset about this service someone either needs to retrain her or she should find somewhere else to work if the job is so hard for her, I went and asked they lady in the bakery about it and she said I used to work in deli and yes we do offer that service. So the fact that the lady in the bakery confirmed my needs just proves the lady in the delis work ethic ! Publix do better when it comes to hiring people read more

So disappointed in my shopping experience at this Publix location. The employees in the deli were very rude and unhelpful. I placed a deli order over the phone and they got the date wrong so I never got my order. When I called earlier to check on my order the woman who picked up the phone barely spoke English and left me on hold and never got back to me. Terrible customer service. read more

The staff is always very pleasant, smiling and helpful. Store is clean and well stocked. My favorite place to go for groceries

Stores are always clean and well organized. Prices are on high-end but food quality and offerings are better than most stores. Reason for lack of five stars is lack of requirement to wear face mask while shopping. I have even observed a few employees without face mask. read more

Walking distance from hotels close to Rosemary Square. A little small compared to your usual supermarket but a fine selection. It was late and I wanted some reasonably priced food. Prepared food was a little limited, but time of day may have been a factor. Still walked away a happy customer. read more

Good supermarket. Great convenient location. Easy to find parking. Deli, nice selection of produce and prepared meals.

I wouldn't give this publix any stars at all. Old women in the deli should retire or be fired for the way she speaks to customers and actually tells you she doesn't care if you complain to her manager or corporate office, I contained to the store manager but doubt anything was done about her. Publix deli is the worst deli to shop at they leave customers standing and waiting to be served while they chit chat with each other or act like they are busy doing something I've seen it many times and have had other customers waiting verbally complain while waiting and I don't know why they have numbers to pick to be waited on bc every publix I go to foes not utilize the number system. Publix where shopping is a nightmare should be there motto bc it's definitely not a pleasure any more, I will be going to Joseph's Italian market for my deli needs from now on, they are actually pleasant and nice to the customers. Publix sucks anymore so sad. read more

I love shopping at publix, the prices & the customer service is great but I had to give this location 2 stars because they seem to be more focused on security than cleanliness. I was so disguised to find a tampon on the floor in the restroom, and this was after I resorted to using that stall because the other two toilets had urine all over the seats & who knows what in the toilets (I decided not to photograph those..You're welcome) it just blows my mind that they have 3 police at each entrance but not one person to clean the restrooms... Get it together city place, this is a tourist location! read more

Publix - I chose to edit this photo due to it's graphic nature - Grocery Near Me - West Palm Beach, Florida

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Loved being able to walk to the Publix on Rosemary from home. Very convenient. I did not like that the prices here was higher than the other Publix. Not Cool! read more

Disappointing Publix location. Being used the huge sprawl that is Publix usually, this City Place location lacks in all departments. The produce section was tiny, offering only 10 or 25 items of each selection. The store was pretty well maintained, the beer aisle had a pretty good selection but if you're looking for anything fancy, they're not going to carry it. VERDICT: Drive the extra few miles and stop at a full-strength Publix, not this watered down version. read more

What a treat to find such a nice grocery store near downtown and the historical and shopping districts of West Palm Beach. It is very conveniently located near City Place, which also has a very convenient parking garage. Prices were competitive; and, the people working there were very friendly. My wife and I shopped and browsed, picked up a few items; and, felt refreshed when we left. It was a very hot day; and, Publix provided a welcome respite between shopping trips. Great store, fantastic selection; and, very good prices. read more

My only complaint ever was the deli. Which I'm happy to say over the past few months has done a complete 180 with customer service and online orders. No complaints! read more

This is the worst Publix that I have ever been to. The aisles seem smaller to me as I walk through them, so I'm guessing they are smaller than in a normal Publix. Additionally, the layout does not seem to me to make intuitive sense. On one occasion, I asked an employee where something was, and he sent me to the wrong aisle. And the men's room is sometimes in visible need of a cleaning. I once witnessed the line at the deli backed up to approximately ten people long. Another time, a "customer" began a friendly conversation with me, only to eventually hit me up for money. So there is a reason why they have security working at this store. Lastly, the employees here are not particularly friendly. The CEO of Publix should visit this store and think about whether it measures up to the Publix standard. read more

The good: Always enough cashiers, good in a pinch, carries almost everything. The bad: Small location, parking lot is a zoo. read more

This publix is tiny. The aisles are small not wide. One cart would have a difficult time passing another cart. . The conveyor belt is tiny. It's has everything. It's just compact. Looks brand new. read more

If you order from the deli online, count on your sandwich to be done atleast half an hour late- if at all. Last time they "lost the ticket" Not to mention it looks like a drunk person slapped some cold cuts on the bread. Pathetic excuse for a deli, if I ran the place these people would all be fired. read more

Deplorable! I love shopping at Publix so it's sad to see my closest Publix run so terribly. Just went to pick up a rotisserie chicken at 8:15 pm(store closes at 10pm), they were out of rotisseries and the deli had closed 2 hours early. Last time I was there, the ghetto staff at the deli literally got into a fight. Please Publix if you're reading these fix up the management of the store. For now, I recommend driving to the store on southern blvd. It's worth the drive. read more

This publix is a mini version which is great to have in downtown west palm. The only issue I have is all the homeless people gather around here in the afternoon and night. That doesn't bother me, just the harassment they bring does. Hopefully the city can clean that up. Prices can be high at times but employee are helpful. If you can drive to the one on the island. Cleaner and better!! read more