Have used this place multiple times and each time they don't have equipment for me day-of. I…read morereserve ahead of time and usually do pickup for before they open, 7.30-8am, and there's never anything assigned. It's always a hassle and has put me hours behind on moving day (and lost me the cost of moving help) multiple times. Very disorganized, go to any other uhaul spot

Despite its neighborhood's blight, this bright and shiny Uhaul hub has all you expect from an…read moreupscale sparkly corporate store in any neighborhood across the USA. THE ULTIMATE AMERICANA What could be more American than U-Haul? Rent your Ford-chassis trailer-topped van.truck, load it up with your dorm room or studio apartment's belongings and venture forth! (Stop at a Waffle House along the way, drop in at a National Park, and stay in a Motel 6 to complete your punchcard and get your Americana-Trailblazer badge!) BRIGHT AND SHINY Self-storage units faces are bright U-haul orange and the metal is fresh and new. (No chance you'd find Hannibal Lecter's stash here!) Parking lot asphalt is well maintained and lettered pavement directional striping is solid and fresh. THEY'VE GOT A BOX FOR EVERYTHING golf clubs box, lamp box, flat screen tv box, book box, dish box, fine crystal box, wardrobe box complete with hangar bar to hang your clothes inside!! And of course S,M,L,XL too! RENTAL PICK UP AND DROP OFF Like a proper airport car rental center, easy pick up of your reserved vehicle (find your lettered spot, keys in hand, and you're off!) Return lanes are wide and directional signage leaves nothing to chance. BEST FOR LAST The staff. So helpful and patient. All this is a bit to take in, and they're right there to suggest and make sure you have everything you might need. Go U-Haul!

So these place never has enough employees working. It's dirty trash everywhere also someone broke…read morethe lock off of my bin. When I went to the desk the employee, said oh yes we were going to call you when we had a chance to let you know. They asked if I simply forgot which I did not. So they said they would watch the tape and let me know which they didn't ever do. So now I don't know if someone is trying to break into my bin. I also was forced to buy one of their locks, because I didn't want to leave the bin unsecured. I was told they only work through the place once or twice a month do to the lack of employees. So how long was my bin with out a lock? To top it all off they want to raise my monthly payment by 13.00. Also every time I call no one answers the phone or returns calls.

There is a rodent infestation at this location. Several boxes of my belongings were completely…read moredestroyed - chewed up, covered in droppings and urine. I have tried to file an insurance claim multiple times with the store, and no one responds. Completely disgusting storage facility, and they clearly cannot be trusted to maintain conditions or take any responsibility for their negligence.

The people here exhibit excellent customer service. They are knowledgeable and friendly. I was even…read morecalled to ask when I was going to move into my unit because, I hadn't yet moved in. Kudos to the staff. The facility is clean and I have zero complaints.

Thank God for Jason his Knowledge, Patience and Professionalism were A-1. He answered all of my…read morequestions made sure my unit was cleaned and walked me thru my contact without me asking. Thank you Jason for providing excellent Customer Service so glad you're apart of the Extra Storage Team

Trenton Olympus Moving and Storage crew arrived at the hour we had set for the starting time. They…read morewere hard-working, and clearly had a lot of experience; they didn`t need a lot of explaining from Javier on what to do next. There certainly wasn`t any standing around slacking.

They were amazingly fast! They were very talented when it came to getting large items out of doors…read moreand around corners. They also had to manually hoist my mattress, wooden desk, and wooden file cabinet up to the second floor. The only stairs up to the second floor were spiral which made it impossible to use for these large items. They securely wrapped all of my furniture before it left the apartment. 2 of the guys also helped me put together some Metro shelving because the TV had to be placed on it. They were very professional and extremely efficient.

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

I used Broadway Movers last November and was extremely satisfied. They took care with all my things…read moreand were efficient and professional. I hired them to move me again on Monday, what a huge disappointment this experience was so totally the opposite uncaring and unprofessional. We were moving the same things and same way. Truck was too small for my things, too tall for the storage unit to get in, no care with my things. One of the movers was not anyone I would want touching my things he made comments on everything I owned. I wrote a letter and called and the company doesn't seem to care. I would never use them again nor recommend them to anyone.

My move was recently completed on 17JUN2017 from Yardley, PA to SC. It went very smoothly and I…read morehave no complaints against Atlas. In fact, the Atlas truck driver Dennis took the time to bring down a waylaid chair that ended up in Atlanta in his personal vehicle just this week. HOWEVER, Broadway movers (Agent Dan Newbon) exhibited deceptive business practice and a total lack of response when it was needed most. I had Dan come to my house 2 times. Once before we tossed many things and once after the toss. The final estimated weight was 10,500 lbs. When fully loaded the weight was 14,000 lbs! I received the COD on Friday 16JUN less than 12 hours before the ATLAS driver was scheduled to arrive at the delivery location. I immediately called Dan and asked him how the estimate could be so off and I wasn't expecting the additional costs. Also a "not to exceed" clause was never offered to me. He said he'd get back to me on the 16th and never did. He was also unresponsive to calls on the 17th when the truck arrived. I got 3 estimates to complete the move. I feel he way underestimated to get the business and this was highly unethical and deceptive. I feel "taken". ATLAS was unsympathetic to my problem and had no resolution except to say they were "sorry i didn't understand a non-binding agreement". Dan Newbon and his "25 years of experience" need to be reprimanded so this does not happen to others.

Last-minute changes to our closing date meant rescheduling the whole move, including the movers…read more George and Robert were sent out and got to work without hesitation. They helped sort out what was going where since some of it was staying behind. It wasn't a simple job, but they didn't seem phased by it. It really helped that they stayed calm and just got it done.

Glad the move went better than I expected because getting all things one trip seemed difficult. I…read morearranged to move my exercise bikes, wall mirrors, rugs, and an entertainment console. The movers covered the mirrors with soft sheets and carried them without bumping the walls. The bikes rolled on small boards, and the rugs were sealed in clean covers! By the time they finished, each piece was in place and looked exactly right.