Jessica is so Great!! Knowledgeable and sweet . Explained my rental agreement throughly. Nice and…read moreclean facility.

Raised rent to often. Mine had gone up by $40 in the last 6 months . They say it's because of high…read moredemand and to be able to pay wages and upkeep. But there is NEVER anyone onsite to answer questions and good luck getting someone to call you back

I have been a customer here for a couple of years and I would highly recommend this facility. It's…read moreVERY clean (can't preface the cleanliness enough!) still feels brand new, is extremely safe and monitored well. Ray the manager sets the bar for the customer service that most businesses are lacking with the personalized service he gives. This company is very lucky to have him as a manager of this property. He will work his magic to find the best unit he can to meet your needs and budget. He and staff go above and beyond day and night to ensure customers are taken care of. Unlike another facility I used to use, as a woman, I feel very safe coming here at night by myself if the need arises. I will continue to lease space here as long as I need to. Thank you Ray!

As far as storage units go, this place was ok. The customer service at the desk moving in was…read moredecent. The place is clean and modern and secure. What we did not like was the large 10x30 unit required a trip up the elevator and several hallway turns to get to it. It added a lot of effort to moving in. The rates were a bit higher, but still ok.

This is by far the best self-storage I've done business with. I've had a unit here since the…read morelocation opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!

Safely hidden off 291Hwy with gated entry accessible with your own personal code…read more Extremely clean units and office. The owner, Terri, is personable and kind. I visited 2 other storage facilities in the area before finding Jefferson Storage and she never tried to upsell me at all and even suggested I may need a smaller unit after asking what items I was storing. She's been available with any concerns we have had. We moved a thousand miles away and feel confident our items are secure here. I highly recommend.

This facility is a top notch, family run business. Everything is spotless, from the insides of the…read moreunits to the facility itself. Any problems are dealt with personally by the owners quickly and simply. Located just down the road from the intersection of 50-Hwy and 291 SB, it's easy access for the communities in Greenwood, Raytown, and Lees Summit alike. Their rates are reasonable, too, as my large unit costs just about 100$ a month. The owners are easy to reach, the security is as good as I've ever seen, the facility is 24-hour access, and the owners are willing to work with you on whatever issues may crop up. I can't say enough about this place; give them a call!

This is the third time I've called on College Hunks. The first was to move my parents from their…read morehome into a retirement village. The second was to move some of their stuff in Georgia to my place in Kansas City. And this most recent was to help me rearrange my furniture around their furniture and ditch an old mattress. Every single time, the guys have been efficient, careful, thoughtful, and incredibly polite. Each of these moves has involved old, kind of fragile, really meaningful family furniture, and it has always gotten where it needs to go in perfect condition. I could not recommend these guys more highly.

Where to begin, WAAAY OVERPRICED. Service left alot to be desired. The packers were supposed to be…read morethere the day before the move and no showed. The only excuse given was they can pack as they go. The movers tried to pack and move as they went and failed miserably. i am sorry if this jumps around, but looking at the mess they caused in our new house and the horrendous mess for the new buyers There were quite a few Items they were told had to go because they were family heirlooms and some the owner (Justin) told me to my face "we will make sure they go". Then when I did one final walk through before taking the keys to the buyer. There were 5 trips and a 7x12ft trailer between the old house (in Shawnee) and the new one (in Leavenworth) to get as much as we could pack in our minivan to get some of the items that were in our family from 5 generations to our new home. That never made it. In all fairness they did move the furniture into the house in the correct room. The majority of the boxes are in the garage, the back office and the kitchen. When the boxes my son and I labeled clearly to go to the front closet half ended up in the garage or office. The kid that was told by one of the senior guys to start packing the book collection, he did he used large boxes that he just tossed the books in. What he did not take into account was there were first editions and some autographed by the author When a supervisor told him to use the bankers box sized ones. He just said he can move them like this. He used a two wheeler and it took two guys to load them on my work bench. I am a disabled vet that has to get around with a cane,walker or scooter and their guy can move them. We had a basement storage room and i went through it with their guy and pointed out what goes. None of it was moved to the new house. There was a large room that they kept a door open so you could not see what was in there and left a WWII era buffet that was my wife's great grandmother had left her. They broke a marble table that has been around for 3 generations and the only thing Justin the owner said was the probably should have crated it nothing about how they were going to make amends or compensate. So basically said oops that sucks. The only reason we hired them was they called right after we talked to our realtor and we thought it was who our realtor recommended. This was a pack and move, not everything they were pack and move was moved. If their packers would have showed up as far as what was in the contract I signed. It would have gone considerably smoother. If you hire them be prepared for the following excuses we will make sure we get that, we probably should have crated that oops, and this was a really hard move remember if it is heavy and you hide it you don't have to carry it out. This was a disorganized Cluster (insert adjective here) and took 3 days of moving and over 7k to do it and no they do not support veterans or the disabled

We have rented on separate occasions and the staff has been courteous and helpful. Facility is…read moreclean and safe, with various unit sizes that are easily accessible.

It's not the same without the original management. Their customer service is horrible. The place is…read morenot kept up on the outside filthy dirty. Go rent somewhere else he probably be happier. And their district manager she's a snot

The first year we used Dash Delivery Services to deliver and pick up tables and chairs for our car…read moreshow on Labor Day weekend, they were great. We tried to use them again for our show in 2025. They cancelled about a week before the show, without much of an explanation. Left us to find another way to get tables delivered and picked up. Worst part is we paid up front and they didn't refund the money.

I called Damesha because I was stressed about an upcoming move. I read an article about her growing…read morecourier business, and I wanted to know if she would be open to doing a short-range move. I wanted to work with a woman, and I wanted to feel like my apartment would be moved with care and respect. Her team clearly trusts her, and nothing was seen as too much, too much trouble, and they arrived on time, were organized and thorough, and wow, I've never had a better move. Finding good courier services is about care - you need to feel like both you and your item(s) are cared for and the job will be done to completion - until you are reasonably satisfied. Damesha's personality and her approach to her business are amazing. I am so impressed by her business and how she supported an admittedly unorthodox project.

Horrible experience. Bonnie talks a good game and gives you her cell number for reassurance but…read moreshe doesn't answer the day of the move when the guys showed up over an hour and a half late! They damaged my dresser and lied about it. At my destination address only Floyd was working. DL moved stuff from the truck to the elevator. My friends and I had to help Floyd move the items to the elevator and to my actual apartment. When I called Bonnie and spoke with Mike he told me that is normal process. If that is normal process why don't you send 3 guys? I paid $650 for a move my friends and I had to help with. Mike offered to fix my dresser and give me a check for $65. RIDICULOUS!!! USE ANOTHER COMPANY!!! Going over the estimate quoted to you seems to be the only thing they are consistent about!!

I used this company via MovingHelp via UBox. I guess I caught the manager, Mike, on a bad day…read morebecause he was horrible via text. After numerous calls to MovingHelp, he made good on his contract and was very quick and efficient and apologetic. He even thanked me when I explained I would alter my yelp (and etc) reviews. It was very frustrating to see that he won't own up to his error online. I understand social media goes a long way... but to lie and then report as we never did business when I posted my receipts??? Like I said we all have those kind of days; but I would not recommend. Not professional enough for my liking. I also don't appreciate trying to pawn off the bad service to another moving company when I know who I did service with. Erasing one bad review is just like trying to erase history... it still happened.