I just sent this to another person that was robbed at Simply Self Storage in Raytown on 350 hwy…read more send me a message if you have been robbed and want to do something about it, thanks J. Colvin My unit was broken into around 12/23/19 because of the broken gate and there have been many others (police are saying around 10) plus an RV... and they mentioned the trailers. I notified the property of the gate being broken on the night of the 22nd and they did nothing, a week later I realized my unit had been robbed and I lost around 10K in tools. The gate was left wide open 24 hrs. a day for over a week. I've sworn to not accept the measly 2K in insurance money and to try and contact the ppl that have been robbed. This is blatant negligence and they should be held responsible... my lawyer thinks there's a case and it would be much stronger if I can get some ppl gathered up.

Hey this is the perfect place if you want all the stuff you leave at this property stolen. After…read moretalking to the Raytown police, there have been multiple thefts at this location, due to the fact the gate often malfunctions and doesn't close. Therefore, leaving the place open season for the thieves to come take whatever they want. Over 20 reports of theft, in at least two different days including lockers, trailers and anything else the thief's want to steal since the management doesn't want to spend the money fixing their defective gate. And, even though the thefts are related to their defective equipment at Simply Steal My Stuff Whenever You Want Storage, the manager and owner feel they bear no responsibility. They want to say, We're cooperating with the police, but after talking to police, that doesn't seem to be the case. It's all about covering their ass. My advice, DO NOT EVER USE THIS PLACE!! (sp) Carrie, Kerrie or however you spell her name is a worthless individual and the owner, is a coward who hides behind her. Speaking of hiding, the day after it happened, Kerrie took the day off and left another employee to man the phones and deal with all the angry victims. What a stand up person that is...well actually another coward You've been warned

I couldn't be more please with the service that I received from Jessa she was amazing. She was…read moresuper helpful answered all my questions she made the process go smoothly and fast I left feeling very comfortable with my decision. I will most definitely refer this place to anyone who is in need of suggestions or places when it comes to storing their personal belongings.

Sherry helped me out and took good care of me. She went above and beyond to make sure everything…read morewas right.

I just wanted to come here and say how great the staff is…read more I usually have a storage unit off and on. I recently moved to this storage facility and this is probably the most friendly, helpful and respectful staff that I had to come across! 10 out of 10 referred to a friend!!!!!

I rented a unit here, however my plans changed a did not move in after my payment was taken from my…read morebank to account. A week after they cancelled my account I called inquiring about my refund. The employee on the phone said my refund was sent and is have to wait 7-10 business days. That was a month ago and I have not yet received my refund. It is not easy to get in contact with anyone over the phone

Great customer service and friendly staff. Leasing the unit was online and easy. Terminating was…read morealso easy with the help of their friendly staff.

Ashley and Autumn were awesome to deal with. my first time needing and renting a storage unit and…read moremy experience could not have been any easier or better. Thank you!