Clean, affordable and great customer service....I've found a unicorn Josh is the manager... and he's amazing! I feel very comfortable leaving my things here. I highly recommend Public Storage on Mile Hill in Port Orchard read more

Fawn and Josh were incredibly helpful and got me in my unit with a great price secured.

Updating about move out. We got our new house set up and moved our things out of our storage unit. Everything went very smoothly and it was a very easy process property manager Josh made things super simple. The one thing that sucked was we had done our move out date through the app on the first of the month which meant we had to pay rent for that entire month so for the 29 days we weren't going to be renting there we still had to pay for it. So make sure you set your move out date for the 29th or 30th of the month you've already paid for. Obviously this is not the property managers fault this is a problem with Public Storage that really sucks. They are also finishing up the remodel which is looking very nice. And I had no experience with rats never even saw one or droppings. read more

Public Storage - Self Storage Near Me - Port Orchard, Washington

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This storage facility is clean and well managed. Josh is a great property manager, responsive and reliable. Highly recommend.

Go Anywhere But Here!!! We moved and had to store our stuff for 2 months and when we opened up our unit there was a dead rat and poop droppings everywhere!! When I told the staff the lady at the front told me to find something to pick it up with and throw it over the fence!! Not only that but when we continued to unpack our stuff we were finding stink bugs in our clothes. We will never use this place to store our stuff ever again! read more

Public Storage - Dead Rat in our unit!! - Self Storage Near Me - Port Orchard, Washington

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Josh is awesome to work with and extremely helpful and professional. Painless process to acquire a unit. Extremely clean facilities and I felt like my belonging were safe and secure. The move out process is super easy with the app. Highly recommend this storage facility. read more

This was my first time renting a storage unit. I only needed it for a few months but my experience was great. At first, I estimated that I'd need a little tiny one, thinking I only had a few things to store temporarily. Josh recommended a bigger one and, at that time, I was just too overwhelmed to want to research why he recommended the (much) bigger unit. Turns out, he's done this a few times and if I had pushed for the smaller unit, I'd be in big trouble. By just describing what I needed to store, he was able to envision what I needed and make the recommendation and for that, I am thankful. The unit was the perfect size, clean, easy to access and the overall process was very easy and not intimidating at all. Thank you Josh for excellent customer service! read more

I had booked online a unit at uhaul but when I got there they didn't have the unit I reserved so I was able to spur of the moment find a unit at public storage in Port Orchard and the manager Josh was nothing but helpful. He went above and beyond for me I'm really glad I ended up with public storage Cheryl read more

Great location. Friendly and very responsive staff, especially Josh. Always there to greet customers as he walks the grounds during the day and asks if anything is needed. read more

I would NEVER store anything at this facility! One day I went to my unit and everything in it was gone! Someone seemed to have opened it with a KEY. There was no sign of a break in! The police came out and wrote a report but had no evidence of a "break in" so the insurance I had purchased from their own office refused to cover it! It contained mostly replaceable item except a tote full of my children's childhood photos and my own baby picture album. Heartbroken forever. read more

Manager was so helpful and knowledgeable. helped me get the right unit and not more than i was convincing myself i needed. will def recommend this place to my friends. read more

I'd like to extend a special thank you to Josh at Public Storage for his personal attention to my needs. Moving is a stressful, and expensive event in anyone's life. As with any other thing we do, complications can crop up. My experience renting a 10×10 for about a year wasn't remarkable in itself, but upon move out management was helpful, going above and beyond to rectify any complaints I may have had. Thank you again, Josh, for your dedication to the customer! Heather Hickey read more

I've been looking for a certain size unit for at least a week. Ms. Patty answered the phone and took care of us with ease. She was very nice to me my children . She had no problem going the extra mile and good help is hard to find. She also walked to my unit in the rain to make sure everything was well. Thank you guys so much I'm going with PS from now on. read more

We were quoted 74.99 for "total cost to move in". I even brought in the registration that said it... They charged me over twice as much. When I brought it up they said oh, yeah, well you have to pay for all of these things too. They're not optional. So why did they give me a total move in cost that wasn't right?? To get me in there signing contracts i guess. How sneaky. Next time well use the other storage company in Port Orchard, which we have used before and is way cheaper and just as nice. read more

I've had my storage unit for about a year and a half. I went to my unit today and all of my belongings, except three items were stolen. The customer service at this location is good. But, as far as trusting the location to protect my belongings, even when they were locked and there were no signs of forced entry...I cannot trust this location to protect my items and the vicinity. They only have cameras for the enter and exit gate, but none at the actual unit. Thank goodness I had insurance, which is the insurance Public Storage offers, but it's the fact of wondering how could someone access my unit and I'm the only one with the key to the lock? So, I plan to move to a different storage company. Thank you Public Storage for your service for the time I was a customer. Unfortunately, because of the theft incident I will have to relocate my storage needs/services elsewhere. read more

This place is fantastic. Josh is a great guy and eager to help. Very down to earth and pleasant to work with.

I would highly recommend Public Storage for your storage needs! Josh was very helpful with our very first time having to use a storage unit. He gave us the best deal in the area and truly wanted us to get the best unit for our needs. You can tell he cares about his property and the renters. 5 star service! read more

Josh the manager was kind and very knowledgeable. He got us signed up with no problems at all. We have easy access to our unit. Price is reasonable. So far so good. Thank you. read more

Update : this place ended ended up working with me and my family to fix a mistake on our end into a wonderful thing . Thank you Josh ... great manager and thank you for helping us out . Will recommend this place it is safe and the staff are great . Just please people for the sake of your own stuff NEVER put your things into a storage unit with a boyfriend / husband EVER!!!!! Make sure it is in your name not as someone who can enter but as the owner of the unit .... I would hate to see anyone else go through what I had to or have this business endure another issue like this one . Thank you public storage !!!! read more

Samantha is nice and is likely the only redeeming factor in this place. The other service person is rude and condescending. The place is crawling with rats!! When I moved out I had rat poop in everything. The boxes were shredded and several rats nests were found in boxes. read more

Josh made renting easy. We were stressed out and he just made us relax during the time we were doing paperwork. He worked with us to get the military discount, husband just transferred. We are going to keep this location in mind for storage if the need comes up again. read more

Excellent on site managers service. Very important to have a friendly helpful person that you know will be there for security and help. Josh was great! read more

Josh is awesome.. I left my ID in my storage after the place closed. But Josh hooked it up by letting me in. Complete life saver. Plus he is always there to answer any questions I had. read more

Thank you Samantha for being so helpful with my storage unit. You made a upsetting day into a grateful one!

I picked a space six feet from a broken door and was told it was going to be fixed soon. Not fixed. Looong walk back and forth in the cold with bad knees and arthritis. This is on upper management, not the folks who work onsite at all. They are nice people. If something is broken, fix it. read more

Josh the gentleman that runs facility is extremely nice and helpful. Highly recommend if you need a safe clean place to store your belongings. read more

Brenda was very helpful. Great customer service and sense of humor. Would recommend this location in the future.

Excellent customer service! Joni was very helpful and so kind. Unit is clean and well secured. I highly recommend Joni and Public Storage.

Great place. Very friendly and helpful staff. Unit was very clean. Never had a problem. This is a great place to store your junk.

Isabel wss friendly and professional. Unit has oull cord for light that was broke and no one to fix it

Josh was incredibly helpful. I originally had a reserve at the Bremerton facility for smaller size and not the ideal location I would have wanted. Availability at this time in June is very slim. I was on waiting lists for a multiple of places between Port Orchard, Bremerton, and Belfair. All of which did not have a immediate unit available, including this company at the Port Orchard location. A day after being on their waiting list, Josh called me about a unit that had just became available, and placed a hold for me for tomorrow morning. The price is not ideal, and had no discount, for a 10x10, but understandable with the time I chose to hunt for a storage unit. I'm paying over $200 for the unit, which is not a heated unit, but it is right next to the office, which could explain some of the cost. Josh was very informative and friendly, he even helped place down the tarp I bought. The tarps are were a couple bucks cheaper than Walmart's. Overall I am very happy with the quick and friendly response, and maybe their costs can be better on a different month. read more