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    Public Storage

    2.8 (13 reviews)
    Closed 6:00 am - 9:00 pm

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    Proof of them telling me they cut my lock that I paid for n asking them to give me another one
    Brittany W.

    If I could give this storage negative stars I would !!! Very unprofessional and terrible customer service. The only person that gets anything handled and is respectful is Brett Korkes. I've had this store unit over a year now and it's only $27 fucking dollars a month. I always pay late because they want the rent on the first of the month and I have more serious bills that come out of the first so I pay after the rent is considered "Late" which is on the 6th and that's a extra $20 I pay every month which I have no problem paying because I don't have extra cash to spend until then , so I pay it. This month they charged me $130 when I was told the bill was $47 like it is every month and thank GOD Mr. Brett helped fixed the situation so I ended up paying $55 plus tax with no problem then I get calls saying I owe $2 , then the next day after I pay the $2 I owe $0.12 cents so I did. Now I'm thinking I can finally go into my unit and put some things in & take some things out but no !! Now they are saying I need to buy a new lock because they cut my lock after I paid them everything I was supposed to when I already purchased my very own lock to being with. I asked the manger if they can replace my lock after explaining the situation, plus I just got out of the hospital & she basically said no not my problem... smh now I have to buy another $30 lock because this storage unit is already in the ghetto smh wow I'm so annoyed and I'm ready to leave the entire unit and take my things and say to hell with them. So unprofessional DO NOT RENT HERE PLEASE

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    2 months ago

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    3 years ago

    Omg Jo was an absolute pleasure. I'm so glad she was there. Amazing customer service

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    2 years ago

    Very clean facility and staff is very friendly and helpful! I would highly recommend!

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    6 years ago

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    Northwest Orlando Storage

    Northwest Orlando Storage

    (3 reviews)

    Horizons West / West Orlando

    Nice storage facility. It feels safe to keep my belongings. The property manager Denise was really…read morekind. She helped me out a lot. THANK YOU

    I returned a Uhaul truck at this location. Customer service was great! I read the fine print and…read moreunderstood the drop off policies and the filling up of the gas, and the mileage because I asked questions to make it clear to me and I double confirm it with Uhaul Corporate as well as the the local businesses that works with Uhaul for the pick up and drop off of its trucks to make sure all parties are on the same page. When you rent a Uhaul make sure you read the fine print and ask questions if something is not clear. The attendants are not mind readers. You cannot expect them to know what your questions are if you don't ask or if you are not prepared. They will answer the questions to the best of their ability. If somebody at their office cannot answer your questions then find somebody who can. Instead of having to complain alot because you didn't know something and they failed to tell you because you never asked the "question" or made an inquiry about it. Don't just settle for I don't know, get your answer first before signing up for anything to avoid complaints. The Assistant Manager Arnie was very precise, professional, answers all questions, direct to the point and no BS! Ask the right questions and you get the right answers fast with superb service!

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (21 reviews)

    Parramore, Horizons West / West Orlando

    Absolutely excellent communication, very transparent with the quote we received, and very…read morecompetitive/reasonable price. We ended up not using them since we have a local friend helping with our move but plan to reach out and use them the next time we need a mover.

    DO NOT HIRE- Save yourself $$ and a Migrane!…read more I don't even know where to begin.. Originally - we had hired All my Sons to move a 700 lb. Baby Grand Piano & a Gun Safe. Then, prior to their arrival we extended that to all the large objects in the house because we needed the help. The actual movers - were friendly and quick but they were not properly communicated with by their Scheduler or Office Admin. The day they were originally scheduled to come out: Day 1: Two 16-18 year old boys show up, HIGH, reeking of weed with bloodshot eyes. They have none of the equipment to move the piano. Which - was what we'd hired them to do in the first place. OH and they were 4 hours late. We rescheduled for Tomorrow Morning. Day 2: Tomorrow Morning turns into the Afternoon, and two different men show up to move the Piano. They take 1/3 legs off, tip it on its side and 1 of the 2 remaining legs makes a suspicious cracking noise from the stress of the weight. All of this BEFORE we signed any waivers for insurance, afterward - they try getting us to sign the insurance waiver / deposit form and we are hesitant. After much discussion, they tell us they cannot move the piano... Which was fine because at this point we'd lost trust. My husband and the Manager were on the phone coming to blows for quite some time, as the Manager still wanted to charge us FULL PRICE for the job they couldn't fully finish. They were soooooo slllowwww, on their phones 1/2 the time, and dropping our things. At this point, we hadn't hired any other company and our move was time sensitive. We did not want to leave the piano in an unattended house. We decided to have them move everything except the piano, and ended up having to pay a separate company to move it properly.. Distance: 2 miles / 3 blocks from old place to new (2 minute drive) Arrival: 12:40 PM Left: 3:40 PM Pricing: $1100 Discount: $800 Final Bill: $380 (after tip) HIRE DC MOORE INSTEAD.

    Public Storage - selfstorage - Updated May 2026

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