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    Public Storage

    2.9 (16 reviews)
    Open 6:00 am - 9:00 pm

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    1 day ago

    Pam was awesome to work with. Highly recommend. Very nice and kind. Unit very clean. she answered all my questions.

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    8 months ago

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    6 years ago

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    7 years ago

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    Morgran Mini Stor-It

    Morgran Mini Stor-It

    1.0
    (4 reviews)

    Too expensive under new ownership. It's a rip off now. I do like Beth in the office she's nice.read more

    I made a reservation for a small storage unit online, received an email confirming the reservation…read more I called Morgan Mini Storage the next morning to explain I had a reservation and wanted to rent a 5x10 unit. I spoke with Mark who was helpful. I was told I had to come in personally to sign paperwork. I called Mark again early afternoon, the same day, to confirm I was coming in shortly to do the paperwork, he said great. he also told me the price was $25 for 5x5 or $35 for 5x10 since I had an online reservation. Upon arriving in person, a woman with purple hair was immediately rude and acted as if she had no idea I was coming and there was no reservation. I had the reservation in email and showed this to her and she rolled her eyes, was very rude, and said she cant see it on her end so too bad, basically. Mark was present but the purple haired woman was the primary person "helping me". I do not leave negative reviews EVER. But this experience was beyond bad customer service or misrepresentation of fees - this was flat out rude and a waste of an hour plus of my day. All I wanted to do was give my credit card to pay for the unit. Due to this woman's attitude and refusal to honor the reservation I felt uncomfortable doing business. Even if the price was different/more I would have moved forward, but the way I was treated is totally unacceptable. The owner's of this business need to know how customers and potential customers are treated. I would never do business here and I would never refer anyone because no one should be treated this way.

    SecurCare Self Storage

    SecurCare Self Storage

    3.0
    (2 reviews)

    Customer Beware! We rented two units at this facility and what a mistake that was . One of the…read moreunits was climate controlled for the items that we did not want exposed to heat and humidity and the other was not. Upon returning to remove our items we noticed the climate controlled unit was noticeably warm . Upon inquiry, we learned that they kept the climate controlled units at 80 degrees which is extremely hot especially in the Jacksonville sweltering heat. We also found black mold spots all over our white leather chairs that had been stored in the climate controlled unit. The chairs also showed signs of wrinkling from being moist or damp. Upon entering the 2nd unit that was was not climate controlled, we found rodent droppings , and evidence of water stains on our plastic storage bins . Upon inspection of our other furniture, we found that our headboard had water damage due to a water leak in the unit and some of our items had been chewed on by rodents. We were instructed to file a claim, as we did pay extra for the insurance that they recommended. After initiating the claim, we were advised by the insurance company that they don't cover damage due to water leaks/flooding or mold or mildew . Neither do they address rodents. So , neither claim was covered. We reached out to Secure Self Storage to give them an opportunity to make the situation whole. Hoping that after renting two units there for eight months, they would take some responsibility. They advised that they are not liable for damage that occurs at THEIR facility. Well who exactly is liable if the insurance that they recommended isn't and neither are they. If you are looking for a place to store your belongings, this is definitely not the place unless you like finding rat droppings on your belongings , like having your furniture chewed up by rats , or enjoy giving your money to a company that clearly doesn't care about their customers! Photos attached

    Thank you for bringing your concerns to our attention so that we can work toward a solution. We…read moreare making upgrades and improvements to our properties and appreciate the opportunity to resolve any issue. We want your experience to be a positive one. We do have a monthly pest control service and have addressed this issue with our vendor. Our office is open 6 days a week from 10am to 6pm Mon thru Friday, 10am to 5pm on Saturday, however we do have a call center for after hours if you need assistance. Don't forget each referral gets you half off your rent!

    Public Storage - selfstorage - Updated July 2026

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