GET YOUR STUFF AND MOVE OUT ASAP!!! I absolutely hate that this company took over. After 8 years, I've been renting my storage unit and have never had problems until recently. The monthly charges fluctuate every month and not consistent. There are problems with rats and vermins all over the property. Customer service is a joke, I've contacted them every week hoping to get a response from the manager or someone higher up. They will not give you any information except that someone will call you back and they never do. It seems very shady that you can't speak to a district manager about the ongoing problems. There are SO many other rental units. I was willing to pay anything to get my stuff out of there and couldn't be happier. Stop giving them your money read more