Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

Chad's team was efficient, courteous and prepared to do the job CORRECTLY! Im glad that I gave them…read morea try!

I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

Used A Step Above for a local delivery of out door furniture (from two different places) including…read morean extremely large, heavy concrete outdoor table. Very professional in their manner and handling of the items. Diligent in setup of the table to ensure done correctly. Would definitely use them again!

We had the best moving experience ever with Two Men and a Truck Jacksonville. We had three men (one…read morewas in training) who were so nice, efficient, careful with an incredible work ethic. Omar was the lead. He is wonderful! He was so organized and just a joy to be around. Jordan and Jalen were also great and worked so hard. Everything was carefully packaged and each item arrived in perfect condition. If you want a great moving experience, ask for these guys!

On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

The storage unit was always kept clean and Crystal always called me back in a timely manner. She is…read morea great manager.Crystal has always been very Professional and very kind to us. She is a very great asset to your company. Kudos for Crystal!!!

From the owner: At Atlantic Self Storage in Jacksonville, FL, we offer tailored storage solutions near FSCJ Cecil…read moreCenter and Cecil Airport. Accessible via I-10, our Jacksonville Farms/Terrace location provides 24/7 access and climate-controlled units. Our well-lit, secure facility features electronic gates and unique access codes. Whether you need a small 5x5 or a large 10x30 unit, we make storage easy with a range of amenities. We also sell packing supplies for your convenience. Beyond storage, we're committed to the local community, partnering with organizations like the Jacksonville Flea Market and Jacksonville Jumbo Shrimp. Explore additional storage options at 8340 Merchants Gate Drive or 8204 Normandy Blvd. Reserve now!

The procurement process was easy and the units are clean. I always look for scattering bugs while…read moreI'm there and have only seen 1 dead bug during our multiple visits. It's very easy getting items in and out with the provided carts and there is plenty of parking. We have had a great experience so far and highly recommend.

I chose the wrong week but ended up with the right representative. Vanessa from the Loretto…read morelocation went out of her way to make sure I get in my unit. The store manager from the Shad location was on vacation. Which I can understand from a working perspective, everyone needs a break. Instead of having me wait for store manager to come back and help me, she stepped up to the plate and knocked my problem out of the park. Thank you so much.

We had called multiple companies for quotes and Joe was not only the timeliest to respond, he has…read morethe best rates. We moved on Monday and it was so easy. They do an amazing job making sure the truck is loaded well and are quick with it(but mindful of your items). This was one of the best moves I have ever experienced. I will recommend to everyone I know.

In my life, I have moved 7 times. Twice on my own and five times by movers hired by my employer as…read morepart of a job assignment. I've had my share of good and bad moves and movers. Recently, I hired Quick Moves of Florida to move my household belongings. Prior to signing them up, I asked around and was surprised at the number of people who were so displeased with the movers they had used. Needless to say, this feedback worried me. I looked them up on YELP and saw that the comments were all good. I spoke to Michelle in the office and liked her explanation and decided to hire them. Move day was January 30th. They were scheduled to be at my door between 9-9:30am. At 8:30, I got a call from the lead guy, Joe, who said that they would be a little late. The two movers and their truck rolled up to my driveway at 10am. Joe Stingone introduced himself and his partner and we discussed what was about to happen. Then they got to work. They loaded my packed boxes and furniture. Both of them - Joe and Jonathan - were very nice and respectful. They were talkative and asking me relevant questions such as what stays and what goes. They used blankets to wrap most of the furniture (dressers, bookcases and some tables) so they would not get damaged in the move. They handled fragile items with care. I was amidst the whole time but not in their way nor micro-managing their work. The job was quick and efficient and finished earlier than I expected. Their fees are reasonable and not outlandish. I saw them do really good work - the best that I had seen to date. I highly recommend Quick Moves of Florida.

Ocean movers moved my belonging about 3 miles at the most on mid September. My new freezer that I…read morepurchased in July received a deep scratch and removal of the paint and the foot on an heirloom family hutch was gouged. I was told that an insurance claim had been submitted the first part of October. I have requested information on this claim (3 email-1 text) and have not received a response.

We called and were able to get same day assistance unloading a U-Haul moving truck to my daughter's…read moreapartment on the 3rd floor. George and Cory arrived early, communicated clearly and hustled quickly to unload the moving truck. They were gentle with all of our belongings and placed all of the items in specific rooms as instructed. They completed a 2 hour job in a single hour and also moved items for us into a storage unit. They were both professional and kind. I would highly recommend them to anyone.