When my daughter was getting married we rented a boat house here in our development, but it had a…read morelot of furniture that was going to be in the way. We rented a small truck for 24 hours, stored the furniture for a few hours while the wedding was ongoing, then returned the empty truck the next morning. Very easy - and because drop of was before opening hours that Sunday, we did the key drop off and received a confirmation email later that day. Couldn't have been more convenient for what we needed.

Make sure you check your trailers tires very closely before you leave. The manager didn't give a…read morecrap when I returned it and showed her, she just said "we got this" This was the second failure this location has had with me, first car transport had zero brakes. Obviously they don't inspect their equipment very well, go to one of the other Uhauls in Charleston, they are much better.

this public storage location is by far the most professional, is always exceptionally clean, never…read morefeels unsafe or has sketchy individuals lurking around regardless of whatever time of day/night & have always been respectful! i have rented units from other locations but the employees, security & other aspects didn't impress me but this one i give a+++++!

The first issue with Public Storage is the rent will go up about $50-$75 after the first three…read moremotnhs. It went from $200 to $305 in 17 months. The other big issue is flooding at this West Ashley location. All my boxes with household items were destroyed by water and then mold. My mattress and box spring also destroyed. My furniture is covered in mold. I was not informed of the flooding and only discovered it when I went to move my things to my new home. I had to replace the linens, sofa, and clothes for a three bedroom house. Based on price, quality, and lack of customer service they do not deserve the 1 star. Also the employees are not reliable as they often quit and are no shows.

Went in to update my credit card and Veronica was super exceptIona to work with. She is friendly,…read morehelpful, experienced and very very knowledgeable. She is an excellent 'face' for the company. In fact I would hire her immediately if I was hiring people. It is obvious she is a very high level employee who is an asset to any organization. Whatever she is being paid, it isn't enough!! With employee today the way they are, you have one who is capable of enhancing and growing your company.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I have been trying for MONTHS to have my stored items delivered but cannot reach by phone. I have…read morescheduled drop offs only for them to be mysteriously cancelled. They increased their prices as well. Do not use this company, appears to be a scam at the worst or bad business at the least

Horrible customer service. They never answer the phones, and they never return any voicemails or…read morerespond to emails or texts. Don't know how they stay in business. I have items stored there and cannot get anyone to call me back to speak to them about my account. Been trying for months. Will have to find another place and get my items out of there as soon as I can.

This is the second time we've used this place to store our RV & Charlotte is an amazing lady &…read morewould totally recommend this storage place. Being from Australia, she keeps us up to date with the RV just to reassure us all is good. The prices are awesome per month & feel absolutely fine with leaving it here.

From the owner: Specializing in: - Storage Household & Commercial…read more- Boat Storage - Recreational Vehicles & Campers-Storage - Self Storage

Very easy place to get in and out. I'm a mover (Gentle Movers) # 843-668-6706 and I must say the…read morestaff is super friendly and helpful. Shawn the store manager at this location goes above and beyond his duties. I definitely recommend if you're looking for a storage unit in this area reach out you won't be disappointed!

They ruined my stuff, my belongings were full of mold, and the worst part of it is they forced me…read moreto pay to have a junk removal service come and pick it up. Stay far away!

Stephanie & Jazz at Extra Space Storage are all smiles, professional, polite, and attentive. They…read moregreeted me as soon as I walked in door and helped answer all questions. Their office and units are clean and neat and I highly recommend Extra Space storage for all your storage needs. Ask for Stephanie or Jazz. Thanks ladies! Respectfully, Noah Denton We Moving LLC

Specific to the Glenn McConnel Pkwy facility in Charleston SC. I am extremely happy with the…read morefacility - very clean and convenient access to my unit. But very unhappy with their business practices. I received an " inital rental discount" rate and the contract reads it can be changed at any tine with 30 days notice given. Needless to say after the initial 4 months they increased my rental amount by 69%. I called and the manager said he would "see what he could do" and return my call - welp its been over a week and havent heard back. IMO they lure you in with a low rate then jack it up assuming you will just roll over and pay it rather than move your stuff. Do not recomend and will be moving to another facility. Even if I have to pay more then my "initial rental discount" rate at another facility, at least I won't be giving my money to Extra Space Storage.

I buy storage units and the staff here are very efficient with the paperwork and how fast they can…read moreget me in and out far beyond any other facility has done so far

Met Stephen McKenna, Store manager at Rivers Ave. Pleasantly surprised of how friendly and helpful…read morehe was..i got a unit today. It reminded me of how customer service used to be...wonderful experience. Thank u so much.