Great storage facility. It feels good knowing my valuables are in a good climate controlled…read morestorage. Daniel was very helpful when getting my storage unit. I felt at ease being able to use their truck to move my stuff.

Now that I have all of my stuff out of storage, I can give them a great review. They rented an…read moreenclosed air conditioned unit to me for a few months as I sorted things out. They always sent an email saying when the rent was due (although I knew anyway), and from their information they take I got an Email saying I had a rebate because of my birthday last month. The place is top notch and very helpful. They have video cameras all over to make sure everything is on the up and up. As a tip though, buy your own lock that's standard, because twelve US is a little steep when you buy it from them. You can get something like a gate lock, or school non combination lock like kids used to put on their lockers (now they don't even use them).

So I must say Storquest went above and beyond for their customer service. I had a problem with…read moreStorquest and their District Manager Robert made sure to contact me. Robert went way above and beyond what he needed to. I am very happy with the results, and the way Storquest handled my complaint.

I don't really have a problem with the storage itself. It's kind of pricey for what we get but…read morethat's besides the point. Whoever's idea it was to close at 6PM and cut off the gate access is an idiot. What about the people who work from 9-5 and then need to move?! They're expected to do that in an hour? I don't know I just think the hours of the gate ending at 6 o'clock is absurd. I understand the office closing at 6 but the gate should remain functional until like 8 AT LEAST.

I rented two spaces here for the last few months, and have been very impressed with the ladies…read moreupfront, the quality and cleanliness of the facility, and the price. I would definitely recommend this storage facility to anyone who is looking for climate controlled storage. Thank you!

Facility is very clean and the price was right! The ladies at the front desk were very helpful.read more

Stephanie was very accommodating with meeting me on the property to look at the units. Online set…read moreup and rental was a breeze with their website. Price was in line with all storage units but this facility is brand new and you have 24/7 access which is a big plus! Highly recommend!!

Christine is AMAZING and we are so happy with the help she provided! 10/10 recommend Santa Fe…read moreStorage.

They almost have a monopoly in Santa fe area. The "lady" and i use that term loosely that runs the…read moreplace is mean, nasty and vicious. She is almost never there, even during business hours. I tried several time to go there to pay a bill as i was unsure of the amount due and couldn't use the dropbox. Each time there was a message that said gone to the bank, or post office or lunch etc... After 3 tries on different days i called the phone number of the gate. The manager answered already annoyed. I told her i have tried to come by several times but no one is ever there. She snappily responded she had things to attend to and was at Arlan's Market? Not sure what that has to do with anything but ok.... She then said something to the fact that the sign on the door said she was gone and i should come back. I replied yes, it says you went to the bank and would be back in a few minutes (not Arlans Market). She then gruffly said.... well i will be back at 12:00 noon if you want to wait. I then responded, "Ma'am, it is already 12:15pm". She said, "I'll be there soon", and hung up. My wife and i waited. She pulled up in a car with the words, "Sassy" written largely on the back window. My wife looked at me and said, "oh boy, you are in trouble". The manager went inside and motioned for me to come in. I got out of my vehicle and got to the door when she burst out, almost hitting me in the head with the door and began to point at the sign saying "YOU SEE THIS". I responded, " I am a customer how dare you talk to me this way". That really got her going. I responded with, "just let me pay my bill and i will see the owners about your behavior". I left. The Haak's who own the winery own these storage units. I went there and asked to see one of the owners. I waiting and Mrs. Haak came out. She immediately, loudly said, "Oh, so you are the irate customer". I was shocked. I tried calmly talking to her and she did listen. At the end, she said the manager deals with a lot of "idiots" and has to talk to them this way. Again, i was shocked. She alluded to my education level, and said most people who are customers there are very unintelligent. I responded," that may be but don't they still deserve respect." It was obvious she didn't care, so i thanked her for her time and left. If you like violent confrontation, poor service, and being abused then go here by all means

I have been using Safe Harbor for years. The facility is well maintained. I frequently access my…read morestorage unit as i work on my sailboat. The facility is always clean, I have never seen trash inside or outside the buildings. Access is simple through a keypad. The gate has always operated properly. I have recommend the facility to my daughter who stored her travel trailer on-site. The operators at the facility are courteous and professional. The facility is conviently near my marina.

I paid for a plan for a storage unit and was given one price, when I called and spoke with the…read moreagent, I asked if the price would change after a few months, that agent told me NO. However, this agent was new apparently and price does go up after one or 3 months, not sure. it doubled. Beware.

The management team is rude and when you ask for the corporate number or someone above them number,…read morethey say they don't know it. I find it very hard to believe. They can be rude to you and then when you wanna complain to them, they don't know anybody's number I was just reading the reviews and on the reviews with the company back. It's like they justify what management does to people. So it makes me wonder who answered the reviews if you ask me, I think the people in the office are answering the reviews

This is a great facility with easy access, competitive rates, and great staff! They even made the…read moreextra effort to help me find a way to bring in a U-pack cube, if that had been a choice. 5 of 5 Stars and I could not be happier!

Manager was available 7 days a week for calls. Best deal around for storage needs. Highly recommendread more