I have an outside unit that I've had here for a few months. They almost immediately raised my rent to higher than I was paying for a climate controlled unit somewhere else. I store boxes of holiday totes and my Christmas tree in a bag. I went to get my holiday stuff in November and EVERYTHING and I mean everything was completely covered in rat poop and pee!!! My Christmas tree bag was chewed through and the light cord in the tree was chewed. Disgusting. I'm so mad!! read more

1 review Do not trust this location with your possessions,!!! They sold off my unit while I was in the hospital recovering from surgery and never emailed, contacted or called me. These possessions were the last my sister and I had left after losing ... More customer service and affordable self storage options. At Public Storage, You'll ... SpareFoot https://www.sparefoot.com Public Storage - Webster - 401 E NASA Rd 1 Great facility very clean great customer service for helping a newbie like me to rent unit!!! Recommended Yes. price5/5 (excellent value). $100.00 MapQuest https://www.mapquest.com Public Storage, 401 E Nasa Pkwy, # 1, Webster, TX 77598, US "DO NOT STORE YOUR PROPERTY HERE! This is by far the absolute worst storage company- no questions asked. I first started here in Nov 2021. For starters when I ... People also search for Storage.com https://www.storage.com Public Storage - Webster - 401 E NASA Rd 1: Lowest Rates Public Storage - Webster - 401 E NASA Rd 1. 401 E NASA Rd 1, Webster, TX 77598 ... 0 reviews. 0.3 miles. Starting at. $321.00per month. View All Units View ... 5.0(3) · $-$$ SelfStorage.com https://www.selfstorage.com Public Storage - Webster - 401 E NASA Rd 1: Lowest Rates Lightning around the facility and storage isles does not work. Dark Units & Dark Drive Areas. No 24 hr Access. Better facilities close by. Staff is friendly. 4.5(24) RentCafe https://www.rentcafe.com Public Storage - 401 East NASA Road 1, Webster, TX Facility is easy to get to, clean, and access if simple with the app. It's nice there is a dumpster on-site. A great improvement item would be potable water ... $24.00 to $162.00 Public Storage https://www.publicstorage.com Webster, TX, Self-Storage Units Near 15114 Highway 3 Less than 20 miles from the downtown Houston area, this Public Storage knows experience and affordability are attributes this thriving community holds dear, and ... People also ask What are the disadvantages of Public Storage? Which storage company is best? Why does my Public Storage keep going up? Is your stuff safe in a storage unit? Feedback RentCafe https://www.rentcafe.com Public Storage - 20602 Gulf Fwy, Webster, TX, prices from $24 Sarah, I did not forget and thank you so much!! I walked into the office a little past 5pm, in such a hurry from moving, not checking office hours. $24.00 to $225.00 People also search for Extra Space Storage Devon Self Storage League City, Texas Safe Harbor Storage of Clear Lake Seabrook Storage on Highway 146 Challenger Storage - Storage Facility in Webster, TX iStorage Green Fields LLC Boat Barn No 1 Feedback Results are personalized - Try without personalization 77034, Houston, TX - From your device Update location Terms Krista Grayce 1 review 3 minutes ago New Do not trust this location with your possessions,!!! They sold off my unit while I was in the hospital recovering from surgery and never emailed, contacted or called me. These possessions were the last my sister and I had left after losing our home. They included ashes of family members and pets, family heirlooms that can't be replaced, our last remaining clothes and shoes, and craft projects that were to be sold at art fairs. We were left with very little clothing and a few blankets. I am 61 and disabled and have now lost everything I own. There was no apology and no compensation. We weren't even offered the opportunity to contact the buyer to possibly buy our stuff back. Had I known this sale was going to happen I would have gladly removed my items and put them somewhere else but I was not given that option. I strongly suggest using any storage facility other than this one. read more

Lisa helped us out !!! She was so kind and sweet :)) Definitely will be coming here again if I need a unit

3 months before moving out to our new house, we went to check on the storage and had rodents. There was poop everywhere; most of our items got damaged and we had to throw away. I have been having back flashes of poop falling on my head and how gross our unit was. Even the manager told me my unit was the nicest, most organized unit she had seen, and this was after 3 attempts of having them do something about the rodents. They did not let us keep our stuff there while I try to get it resolved with Public Storage, so most of our stuff we had to throw away. Imagine moving your 3 month old mattress which was covered in plastic for protection and mice are coming out of the plastic or moving a box a mice are running around. They tore all my new clothes and tore into boxes. Please watch this video to take them to Small Claims. Go to Click2Houston.com and search for  What are your rights if you are renting a storage unit in Texas? They will guide you on what to do. read more

I just moved my things into Public Storage on Nasa Rd 1. They had great customer service, and the unit was clean and ready for me when I got there. I would recommend them to anyone. read more

I have been with this storage property for a few months, I recently stopped by to check on my things and I found rats! they damaged most of my things in storage! I reached out to management and they did an absolutely nothing. Then tried to ask me for the next month bill! you offered no help with your infested facility and then expect me to pay the following month bill is ridiculous. Stay away from this place! read more

Marlene is the best! I went to the one on Nasa Rd1 in Webster and had a TON of questions since I've never done this before. She was extremely professional and helpful. Answered allllll my questions without making me feel silly or irritating (trust me, I asked A Lot of questions)!!!! She was very patient and kind. Glad I came in when she was working, She's So Kind and Sweet :) read more

They are very nice and accommodating the unit was very clean and the facility is very secure. I would definitely recommend this place has a nice layout and prices are very fair I'm beyond satisfied read more

Making the reservation online made the whole rental process a breeze. The property is nice and very well maintained. The staff is wonderful and very helpful. I would definitely recommend this facility if you're in the market. read more

have rented a storage unit here for about 1.5 years now. I chose this location because of price, my unit was $85.00 How it is $135.00 the price keep going up for. i have a friend that rented the some unit he is paying $95.00 read more

Best price on a storage unit I could find. Easy to do everything all online. Secure area and clean unit

I just wanted to update my review of Public Storage. I maintain that Lisa Reed, the manager at this property, has remained extremely helpful. We had a rate increase on our unit and although Lisa could not help us specifically with that, she did a great job helping us get the answers we needed from corporate. We went in with the mistaken impression that our rate was fixed as long as we rented the unit. This was not correct, and corporate verified that rate increase occur typically about once per year. Please also be aware that according to the lease agreement, Public Storage can increase your rates by any amount at any time, so long as they send you 30 days written notice (a small postcard). I just wanted to put this information out there in hopes of helping others. It's a rather long lease agreement to read. We still have a good rate (for now) and have been happy with our unit thus far (6+ months). read more

My review of the Public Storage on Nasa Rd is very good, Lisa the on site manager has made it easy to do after the 1st employee was in training and having to continually ask for help on setting up my acct. I have never used storage before but the house time lines were off by 3 weeks and out of 1 and wait 3 weeks for the remove.My son in law uses this company and told me they were good and secure places to store and with on site mgr. it seems all good. Checked out couple others but landed here, drive by 3 other facility's but I did not like the looks of them. Jim Fulton , Friendswood Tx. read more

Good location and competitive prices based on the area. Jim was very helpful with tips on long term storage and happy to answer questions and provide local information. Access is easy in and out and facility is kept clean and well lit. read more

Well, it will start out Ok; the place is old and not that clean but the initial rate was good and the items I was storing were not in need of any TLC so I THOUGHT a good value. After just 3 months they raised the rate 20%; then after a year, they raised it by 100% -- YES DOUBLE! And with just an obscure Email notice. So, if you want to do business with bait and switch criminals go here otherwise I would go elsewhere - Terrible management; the people there cannot do anything. You must call corporate, leave a message, then they call the local place back (NOT YOU) and make them call the customer back. That should tell you everything. Like I said above nothing but bait and switch criminals. read more

I made an reservation for a 5x5 unit 4 days prior to the move in date. Appt day comes and the lady shows me the unit that was supposed to my reserved one. It was very dirty. I asked it they could sweep it and she said they should of done it already. Ok. So she shows me a second unit. Turns out it still had items left from a previous tenant. She shows me a third unit. This one too has left over trash from previous tenant. She shows me a fourth one. This one is dirty like the first one and there was no cord to turn the light on. So she shows me a fifth one. This one was the worst. It had four dead roaches just laying there and this one too was missing the cord to turn the light on. I'm upset by now but I still agree to see a sixth one. Finally there was a unit that looked decent. Somewhat clean and it had a light cord. So we go back to the office and start the paperwork. Apparently, it is now required to have insurance on every unit and when I made the reservation the previous week I was not told that. I'm not going to pay $18 for the unit plus $11 for insurance for a tiny unit smaller than my closet. I left. I was only storing Christmas items and my tree. I'm not paying insurance for that. Overall a total disappointment. The lady was quite embarrassed about all those units being so dirty but they were showing on her list that they were ready. There is clearly no communication between the staff. read more

I have rented a storage unit here for about 3 years now. I chose this location because of price, but it is a little ways away from my home and it is not open 24/7. Every time I go to my storage unit it is filled with spiders. I actually nicknamed my storage unit "spider land" and usually bring a broom with me when I have to go there. I only rented their smallest size unit available and it suits my needs well. I needed a place to put my plastic bins from moving and my Halloween/Christmas decorations, so this place works out great. There are fancy storage units all over Houston that are in-door climate controlled etc. but they cost so much. I'd recommend this place if you are looking for cheap space to store something. read more

Great storage place. I needed to store some furniture while moving and this place was perfect. The first month was only $1 and there were no fees when I vacated the storage unit. I would definitely do business here again. read more

This property has easy access to any area in the south Houston area. The property manager really knows her stuff. She was extremely accommodating and understands the importance of excellent customer service. read more

Lisa is a great manger! She tries to take very good care of your needs!

Samantha was awesome! She got me all set up in a matter on minutes and saved me some $. Thanks again, would highly recommended this place.

Very shady operations. Paid for a lock and because I was late one month they cut the lock and want me to pay again. Does not say they are cutting the lock. No idea if anything is even left in the unit. They put a different lo9ck on the unit. Will NEVER use public storage again. Definitely, recommend looking elsewhere for storage. Found another company up the road for half the price and ZERO hassle. read more

Lisa and Cam was very helpful, nice, and friendly. I would recommend this place for storage.

The sales person on site (Melody) was courteous and helpful. I do not like surprises. The advertised rate on their website is 53.00 per month for the unit. When you get there you find that you MUST also buy their insurance which the cheapest is an additional 11.00 per month and you MUST BUY THEIR lock for over 20.00 with tax. Why don't they just say this when they advertise? read more

So the price ended up being double the posted internet price because they require you to buy insurance. However, even with that, I'm still paying $10 less than the next best thing I could find. They also require you to buy their $20 padlock and try to sell you stuff to put on the floor to prevent moisture. The manager is friendly and professional. The property is reasonably well kept and the security seem solid. Expect to pay at least $11 more per month than the posted price and to spend $20 to buy their lock. read more

The property manager is very helpful, every detail was explained to me. The location is very convenient. One thing a learned was that the property manager lives on site which gives me a peace of mind which means my belongings are being watch for. With the insurance included, I'm still paying less than what the competitors charge. read more

Briana was very helpful when I went there to close my storage unit. Really appreciate it. Thanks Briana

Coming from out of state I had called before hand and had an appointment scheduled the same day with Tiffany, who was managing the store and she knew everything, she was very helpful! She made sure the size storage needed would be perfect to your needs! The next thing you know, I had already unloaded a full truck of belongings and was on my way. read more

Needed some boxes for my clothes. Stopped in and Lisa showed me wardrobe boxes and also tv, and pictures boxes. She knows what you need. Always a smiling face. read more

This facility was absolutely horrible. The units were old, and musty, the sheet rock walls were busted and batter much pest the plague the grounds. The roof leaked allowing my furniture to be damaged by water, mold, and rot. On top of that 1/3 of my contents were stolen from the unit likely within the first month of occupacy. This I figure out after moving out in putting in a claim. I thought the moisture cause stacked boxes to topple over but that was not the culprit in totality. It was due to someone prowling around. How does that sh*$ happen in a place that is suppose to be secure with cameras. WELL IT DID!! Put in a claim storage insurance won't cover theft cause it was an inside job. Theft totaled more than $10K in goods. Again how does this happen with management that live on premise less than 200 feet in plain sight of my unit??? Presently still dealing with storage's Willis Insurance super slow stall tactic on water damage. Hoping to recoupe on the obvious with damage of goods but that wont cover personal items damaged or funiture itself much less item stole that was secured by PS lock.... mmmm. Staff is friendly and nice but that facade don't make up for the BULL SH*$ of dealing with them and them taking no action or being pro - active when issues were brought to them from the time of noticing. Then all the contracts they have you sign releases them from liability even though they know they false advertise security such as cameras when they have none(which I would think should be class action law suit). And this, I just found out are all PS facilities have no cameras. Your best bet is UHAUL storage they maintain their properties and have cameras and management that is attentive. Use this as a warning. From former lessee of B13 unit. read more