just to let you know, my storage unit k-031 at your ft caroline rd public storage office, is empty. its all yours you crooks !!! and liers !!!! when i moved into your unit, i was informed and i was told i could acess it as much as i wanted to, and i could work in it also. which things were fine great at first. till you switched managers. see when i moved in, it was store items, wood, crates, business equipment, and i checked and i was told it was ok, no problems, why would i ever just want to store used crates, and wood for !!!!!! then you get a new manager in there, and i guess they had something up there ass over me, told me no you cant work out of the unit, or use our electric....well we argued over that, i stopped using your damn gold electric, but yet there were several others in ypur site who could and they still are, and they have been using it, but god damn we never could do it, guess because im white, hell i dont know, others worked out of there units,and used your electric, and the owners drove right passed them not saying a damn word to them, even had extension cords across the roadway too. and no one never stopped told them they cant do it, but damn if we did, they stopped gave us hell, said no. so i guess its just some can do what they want in there units and others cant do things. every day we drove in there others using your precious electric, working in your precious units-damn things we could not do, things your site managers stopped uis from doing,but yet they drive, walk right passed others doing it,and dont say shit !!!! your rules only apply to those you want to give a damn hard time too. your dollar first month advertising is nothing but "bs" too. every 4 to 5 months you raise the damn rent, i moved into 10x30 at 199.00 a month, and you jacked it up almost double already 360.00...shit i could almost get a damn apartment for that much money. you say cost of living raises, bull shit !!!!!. your nothing but rip off`s. liers, crooks, im so glad to finally be out from your storage unit. you can have the damn thing (empty), and you can start screwing others. i will tell you this much. and i have already started it, and im going to continue doing it too. every place i can on the web, or site. im going to warn, tell them all how crooked you all are. and to not ever use you!!! i wont recommend you to no one ever !!!!! enjoy losing money you crooks, better raise everyone elses rent now to cover it you crooks, bye and glad to be gone !!!! read more

Worst place ever, racist staff no empathy. It's beyond upsetting when you give 20 day notice That you will be no longer occupying the space, take time to remove your lock, only to get harassing emails about being late and then an incompetent staff that doesn't do there job. If it's policy to notate my account whenever speaking with me then why is there not notes of me moving out. They really think the outcome is me paying for a month I didn't use . Collections it will be in bc it's a Global Pandemic, major creditors are really delaying major bills due to coronavirus and helping anyway they can. You mean to tell me I do what I should have and this company still sticks it to me smh. Where is your empathy in a time like this when I shouldn't even need it bc I did right. I am just lost for words and when I tell you I WILL NEVER USE PUBLIC STORAGE AGAIN I won't and I will make it like gospel to spread the word. I am going to leave reviews in every platform so people will know to NEVER DO BUSINESS with them oh and if you already make sure you notate every conversation, every name, dates, and what's Being talked about Bc they purposely don't leave notes so they can't be held accountable. HORRIBLE HORRIBLE DESPICABLE PLACE. NO STARS!!!! read more

Had an emergency where I had to move out of the apartment I was staying in I got online and did a search for storage that would be close to me so I wouldn't have to go too far everywhere that I looked was pretty much full or very expensive .. I saw the Public Storage ad and I was able to rent my unit directly online. When I got there everything was ready for me I didn't have to talk to anyone everything went very smooth.The only thing That I would've liked to of had Was 24 hour access to my storage building ..me about the Public Storage . they are only open till 9 PM but so far it has worked out great it is very secure and the people that work there are wonderful very accommodating and very helpful on the phone Tammy is awesome and so is Terry I suggest if you have a problem to ask to speak to One of these ladies they were a lifesaver for me at a time of disaster in my life .. read more

We contacted Public by phone. Enrique was very helpful in finding a space for us at University Blvd. Pat contacted us shortly after our call with Enrique and was also very helpful in guiding us through the steps for reserving the space. We arrived 2 days prior to our move-in date and Tammy adjusted our reservation and brought us to it. Thus far, we have had a great experience with Pubic Storage at University Blvd. Thank you. read more

Good online discount. Very secure. Staff is profesional freindly competent and easy to work with. Site is secure and well maintained. It would be nice if autopay date revolved around the original date of unit rental, however there is a grace period between the second of the month when the rent is due and the sixth of the month. The location of the site was absolutely perfect for me. I like the barrel locking system. read more

We went to Public Storage when we needed to move my dad out of his house after 48 years. When Doug found out what we needed, he went out of his way to make it as painless for my dad as possible. The size unit he recommended was perfect, and the process was quick. The property was clean and secure, and I highly recommend them for your needs. read more

I stored a car here fro 2 1/2 years while overseas. I did not have any issues with communication while away. The staff was very friendly and Tiffany called me after we vacated the unit to thank me for being a customer. I appreciate what Tiffany and everyone else has done at the Public Storage facility on University Blvd read more

Thanks Janice at Public Storage! You provided stellar service and helpful insight about our storage needs. Processing was done in a flash and the unit meets our expectations. We were impressed with your great attitude. I hope Public Storage rewards you for your excellent service. Many Blessings, Mr and Mrs Mayo read more

I've used Public Storage a couple of times and have never been disappointed with anything. They are clean and the people who run them are nice and friendly. Plus, they are priced right. I recommend them highly. read more

It turned out to be the easiest thing I have done, did it online. They are so friendly and helpful. I even got on the app it's so easy for entrance don't have to get out of the car. Awesome... read more

Everything was easy and safe so far. No hassle and very close to my house. Staff was nice and very courteous as well.

Nothing but good things to say. Angel is very professional, and works very hard to give the best in customer servicw.

Cheri is awesome!!! She very helpful and will get you what you need! Property is very clean and inviting.

Great customer service, professionalism and great place and location. I would definitely recommend.

I've never had a storage unit till now and so far its made easy to have one thank you so much.

Fast easy service. All in all a good experience

Nice experience so far, just got a unit today