I lived in Columbia for 10yrs I used ESS when we got here. Now I'm using them. Always helpful and…read moreunderstanding. Good staff and much helpful! Mike helped me very much. I can't thank him enough. He's at the Twonotch location!!! Go see him! Tell him or them Big El sent you! Even if they don't remember me. They will treat you like they did!!!!

Obviously your definition of from time to time differs greatly than mine. My rent, wow using your…read morefacility, went up three years in a row. Other than salaries, an electric bill and security, there's not a huge expense of running a storage facility.

I needed a storage unit until I found a place in my new home state while in transition from here to…read morethere. Of course the main reason I went with this company is the first month free. Though this is true, you still have to pay for insurance which wasn't high at all, and I already had a lock so that was an expense I didn't have to incur, and my bill total for the size unit I have was $36. Process was super easy and the representative James was a great help! 100% top notch customer service. I didn't take pictures however this place is super clean and can tell they have great parameters in place to protect the units against rodents and other pests. Would definitely recommend this place especially if you need something local in this region

I have rented a storage unit at this facility for a couple of years now -- going to be moving all…read moremy stuff out soon (I hope) when I clear space in my own garage. From the beginning, the guys at the desk have always been super helpful. Can't praise them enough! Jesse -- the one I've spoken with over the last couple of weeks -- continues their high standard of excellent customer-oriented service.

Your way storage does a great job of renting you a unit. The buildings are clean and are secure…read more That said, don't use this company. We vacated the unit 3 weeks ago, we used the QR code they say to use, we submitted their forms, we received a response verifying our form was submitted. We receive two calls a day saying we need to make payment on the unit and it is not a closed account. TWO CALLS a day - they cannot close the account. It is a nightmare. Beware.

Not a secured storage unit per the manger someone used a fake account to break in my storage unit…read morestole all my stuff they have yet to find out who did it even with all the cameras I definitely don't recommend especially if you have a lot of valuable things

Well next mouth I have to move out of this Storage place. I was paying 48.00 month for a 5x10 and…read more12 insurance so 60.00 Rate increase started about 2 years ago and now new bill is 177.00 a month 12 insurance = 190.00 a month. Drives me bonkers for new person coming on their website shows 48-55 month and regular rate is 81.00 a month. Last time manament told me price increases is based on demand and they are full...I laugh and said that funny cause on 2th floor there is 21 empty units. I'm Disabled I can't afford these rate increases every cpl of months= basically 400% increase...Today I just got another rate increase of 31.00 Rating is based 5 star for very nice place one of if not the best places for clean and secure. 1 star for price increases every 4 months give another 2 years my unit would cost 354.00....so 3 star rating overall

Greg was awesome as always!!!! He always calls before hand giving good notice. And whenever we have…read moreto change drop off he always accommodate us!

Did an excellent job setting up. The employee was friendly and Professional. I would highly…read morerecommend this company. The employee answered all of our question.

Mr Darnell Ficklin was a great help . He got me situated with a good sized unit and it was exactly…read morewhat I wanted .

Continuous issues with Tunnel accessibility for months. Rate increase once the tunnel was repaired…read more No compensation due to major inconvenience. Inconsistent information from staff. On June 29 a Staff member stated no Uhaul trucks allowed in the Bay Area (Tunnel) per the owners. Rude staff member threatening to call the police and banning me from the property if I didn't comply with her wishes. I said for her to call them because the sign clearly states no truck over 20 feet and we were in a 17 foot. Due to her behavior, I moved completely out of the unit instead of my original plan.

Spring Valley Storage & Business Center is perfectly located at the intersection of Two Notch &…read moreRabon Rd. in north east Columbia SC. From my first inquiry on available space up to today the manager Paula has been extremely helpful answering all my questions in a kind and courteous manner. She truly cares about her customers and has a wonderful sense of humor. Ron A.

We needed a place to temporarily store some household items. Jim was extremely nice and…read moreaccommodating and took the time to talk with us and find us a unit that met our needs. It is easy to access the unit when needed and it was clean. We would use them again if we ever need storage again.

I enjoyed my time using this storage Facility. Very friendly…read morestaff! Great pricing and easy payment options. I highly recommend!