I'm moving to Columbia from Bishopville in a few months and I wanted to store most of my…read morenon-essential household items before the big day comes. Extra Space Storage is right up the street from where I work in Columbia. I decided to go online and see what the costs and sizes of the units were. Ultimately I decided on a smaller unit bc I just needed a space to store boxes. I was able to choose the space, insured it and set up the date I wanted the rental to start. Easy as could be. On the day I wanted to start dropping things off, I got a text with the gate code and found a lock to use inside the storage unit when I arrived. Once I move, I plan on bringing what I stored into my new home a few boxes at a time. Extra Space Storage is making that possible for me in the most convenient and cost effective way possible. Check them out for your own storage needs.

Great service and the sale person was very knowledgeable about what I needed! Great Jobread more

Mr Darnell Ficklin was a great help . He got me situated with a good sized unit and it was exactly…read morewhat I wanted .

Continuous issues with Tunnel accessibility for months. Rate increase once the tunnel was repaired…read more No compensation due to major inconvenience. Inconsistent information from staff. On June 29 a Staff member stated no Uhaul trucks allowed in the Bay Area (Tunnel) per the owners. Rude staff member threatening to call the police and banning me from the property if I didn't comply with her wishes. I said for her to call them because the sign clearly states no truck over 20 feet and we were in a 17 foot. Due to her behavior, I moved completely out of the unit instead of my original plan.

This storage units are clean and in a good location but I'm moving out due to the rate increase and…read morenon 24/7 access.

Just sold out to another company called Mini Mall storage and rents will increase 33% in March AND…read moreno more 24/7 access...time to get out! It was a great clean and safe storage which is why I didn't mind paying at top end of local market rate, but that increase makes it obscenely expensive.

Very good customer service!! Quick and efficient, I would advise everyone to try out this locationread more

This place is under new management and was bought by Extra Space not too long ago. Since then, I've…read morebeen impressed with the additional security and cleanliness's of the place. I'm also especially appreciative of the staff who have been helpful any time I've needed to interact with the business office. Rick over the last few days has been extremely helpful, professional, and a joy to work with. We had an issue and he went way out of his way to take care of it for us and it's because of him that we plan to continue storing here as long as we need it. The only drawback with this location is that it desperately needs reinforced fencing twice the height in the back.

Manager Laurel was very helpful. The property is kept very clean. My rental process was fast and…read moreeasy

Easy to access. Debbie went beyond to take care of our stored vehicle. Secure & clean with plenty…read moreof room to maneuver.