Relational Semantics, Inc. (RSI) is a US software company based in Boston, Massachusetts, that…read morespecializes in case management systems for state courts and agencies. Multiple court systems in the New England region, including the Massachusetts Appellate Courts system, use RSI's Forecourt judicial case management system to automate case workflows and to provide web-based public access to case information.

From the owner: Relational Semantics, Inc. develops and delivers modern, affordable information technology systems…read morefor state government bodies across New England. Our Forecourt ® product suite supports the needs of state court systems and our Paragon ® product suite supports a wide range of data-intensive back-office operations for state agencies.

Yea....not so much. If you're an old lady that doesn't know how to connect cables or something,…read moresure maybe he can help. This isn't some IT Department wiz kid moonlighting in his spare time; he's retired probably worked on mainframes back in the 1980s. He showed up to my house when I had a virus he couldn't fix, some Sonos and iTunes questions he didn't know how to answer (he had printed out Help docs from Apple...yes, I could have done that myself) and still couldn't answer, and a couple of other things (systems upgrade issues) that he had no idea how to fix. Fine that he couldn't fix the problems, but what irked me was that these were issues that someone who advertises as a for-hire technician should have been able to fix, and he was fairly smug about looking down at his watch at the end of the session and gladly took my cash as if he was rightly entitled for wasting a half hour of my time with the same troubleshooting I could have done myself. I nearly said "you're really going to charge me?". I would not say that this guy is an expert, nor is he fluent on current issues or a level of expertise that warrants charging $$$ in 15-minute intervals. Nice guy on a personal level but baby boomer mentality that "hey I showed up where's my check". If you call this guy, make sure you list out the problems you have and let him convince you he knows what he's doing before he shows up at your door and slowly tries all the things you already did...as he watched the minutes tick by.

When your tech goes awry, the Cambridge IT Guy is your guy. Patient and knowledgeable, he…read moretrouble-shoots, tests, connects and makes sure your devices work the way that works best for you, with very reasonable rates. It's as if I have an IT department to call on! He has set-up a new laptop, walked me through changing Internet services, synced devices, and helped make backing up routine.

My company tasked me, an employee with zero expertise in the IT fields, to lead a 20 minute seminar…read moreon IP Routing starting from scratch... in five days. It was mayhem. Going to Deep Core Data was the best decision I made. They showed me informative materials they had released to the public (check out their youtube page) and the head of the company, John Brewer, was approachable and patient as I asked an endless stream of questions. I'm not even elaborating when I say this next part: my company was so impressed by the presentation that they offered me a bonus. 5 out of 5 would recommend to everyone.

From the owner: On-call and Emergency Support…read more Technical Support Ticketing systems, email support, and off-hours staffing to give your clients and employees the assistance they deserve. Data Recovery Emergency response to hacking, ransomware, power outages, and data corruption. On-call services available for your safety. Disaster Prevention Server security, network and power redundancy, disaster and recovery protocols, all available for your proactive peace of mind. Network and Managed Services Email and Software Setups Consolidate and convert your current business technology to enterprise-level suites, such as Office 365. Clouding/Unclouding Backups and secure data transfer, regardless of where you plan to host. Server Migration and Hosting Take advantage of our safe and controlled data center storage, either using your machines or ours. Effective Workflow Scaling Process Automation Data entry, management, and computations, all done in seconds to free up your employees' valuable time. Custom Software Development From web portals to employee management programs and VPN environments, we create the tools you need to reach your goals. Database Development & Administration Get more value from your data with scalable, clean, and intuitive databases that anyone in the organization can use.

As someone who is somewhat learned in the field of computing and information, I knew I needed real…read moreprofessionals to help me get my website designed and sort out the technical kinks. Prior IT was recommended to me by a friend and after a quick search on the web, I found them to be a very reputable company who I figured I would call for assistance. After I told them what my needs were, they immediately began telling me what I would be receiving and how much I would be spending. Before I knew it, I had my website up and running and my business has seen tremendous benefits since my website launch. I appreciate Prior IT's services and I will happily recommend them to anyone who is searching for website design and support in need of the proper equipment.

As a business owner I was looking for cost effective ways to promote my brand to as many…read moreindividuals as possible. PriorIT came highly recommended by a customer of mine. They met with me a few times to go over the design, expectations and content of my website. Everything PriorIT promised was delivered. They are knowledgeable, friendly, efficient, produce websites of the highest quality and the price was surprisingly reasonable. I could not be happier with the end result and I highly recommend them to anyone looking for a website of their own.

Plimus is a company that is a junior version of Paypal. Although the service looked promising, I…read morewasted two weeks attempting to set up my service with them. Absolutely zero customer service and to this day I have been unable to log into my account. I have zero confidence in this service and you'd be crazy to use them over Paypal.

I have used BlueSnap in the past for a few years. Their customer service ranks as the worst I have…read moreexperienced. In addition, their website is full of bugs, which is very concerning since they have customer's bank and credit information. If you try to contact them by phone, the line just goes dead. If you try to contact them by email, they will send a canned response a week later which doesn't resolve the problem. They have never had good customer service, but I used to at least trust them to keep my personal details private - not any more. There are many other companies which provide a similar service. I recommend avoiding BlueSnap at all costs.

Galaxy Weblinks has helped me develop, manage and optimize a number of platforms over the course of…read morefive years. Two of those platforms can be found at http://www.cabeasy.com/ and http://www.CabCorner.com. And for what it is worth, they have always been honest, thorough and effective in getting things completed as stated in the original project scope, and in many cases exceeding those initial expectations. They are competent, innovative and certainly a great value from a cost to product creation standpoint.

If I could give this company no stars, I would. Unfortunately, Yelp won't let me do that. This…read morecompany is terrible!!! Our email server, through Galaxy Weblinks, has been down for 7 business days. Sometimes it's up and running for a few minutes, and then it crashes again. I have been calling their "support number" for days and not once has anyone called us back. Not one phone call. We're in the process of migrating to another email server because this was the worst waste of money and time. No business can operate without email and Galaxy Weblinks doesn't care that we can't use ours!

Review of service performed in 2014. Puneet Gangal personally consulted with my firm, delivering a…read morecurrent state report and recommendations for improvement. While our industry was not within his area of expertise, he had been recommended by an associate. The current state report was developed from employee interviews and data the company already owned. While it was nice to have a summary, there wasn't much of a value-add, unfortunately. There were known issues, primarily with a recent ERP migration, and we were looking for a way forward. The recommendations were delivered emphatically and, we thought, credibly. Turned out to be stunningly poor advice. The recommended solutions were costly and superficial, setting the organization back by at least two years, conservatively. In retrospect, the recommendations consisted of 1) conventional wisdom that could just as well have come from a quality hour with Google and 2) echoing back what the CEO already believed were the problems and solutions. For example, rather than call out the crippling lack of in-house expertise, the company was encouraged to--in effect--double down by engaging in still more complex, technical projects with even less in-house expertise. In fairness, one could say that the worst ideas may not have originated with Mr. Gangal. Then again, he did validate them. Personable guy, and maybe things would have been different if he'd been more familiar with our business or market.

From the owner: Whether you work at a global company or small nonprofit, we have the expertise to help you solve…read moreyour unique challenges. Aciron Consulting, Inc. (pronounced Ace-er-on) is a business management and technology consulting firm headquartered in Cambridge, Massachusetts. At Aciron, we are dedicated to developing innovative solutions to improve the value and impact of our clients' unique business and IT initiatives. We leverage our deep industry knowledge and technical know-how to provide both services and solutions that solve your unique needs. We hold strong to our core values, while building collaborative client relationships to help your organization achieve its full potential in business and technology.