I have used BlueSnap in the past for a few years. Their customer service ranks as the worst I have experienced. In addition, their website is full of bugs, which is very concerning since they have customer's bank and credit information. If you try to contact them by phone, the line just goes dead. If you try to contact them by email, they will send a canned response a week later which doesn't resolve the problem. They have never had good customer service, but I used to at least trust them to keep my personal details private - not any more. There are many other companies which provide a similar service. I recommend avoiding BlueSnap at all costs. read more