So, just as a follow up - someone from the office contacted me about a week after I posted the…read morefirst review and I asked me when I could be available to schedule a follow up with Dr. Bailey. I went ahead and scheduled a video visit with him for today (Oct 9) at 8:30. Logged on a few minutes before 8:30. Waited almost 15 minutes, Dr. Bailey was a no show. Someone from the office called me about 20 minutes after I left the call, saying Dr. Bailey was seeing other patients and would I like to reschedule. I said no. I don't need any other information to let me know that I need to look for another provider. Very unprofessional operation, I don't recommend.

From the owner: Family Medicine Non-operative Sports Medicineread more

Had some physical therapy here for my elbow. Charles Owen is awesome! He gave me great treatment,…read moretaught me the exercises and stretches I needed and every time I came to the office everyone was very kind, patient and knowledgeable. Got top notch care - elbow feeling much better. Cannot recommend highly enough!

Great experience here each time I've gone. Always a pleasure and I can really feel the difference…read morewith the exercises I've been given. I would absolutely recommend them.

If I could give negative stars, I would. I have never had a doctor treat me like Dr Bircoll did…read more Upon explaining my issue, I was cut off and told he will not treat my issue (a baker's cyst). I asked if he could please let me finish explaining and he said sure but just know, I won't do anything. I was dismissed. I was not listened to or taken seriously. He offered a shot and PT and anti-inflammatories which I have already done. I can't believe he's allowed to practice medicine. I asked about an MRI and he said 'if you want to waste your money sure I can order one". Completely shocked he has any repeat patients.

What a narcissist. He texted a photo of himself and asked for a review, OK, here goes: The bottom…read moreline is that during both visits, he has never actually looked at my injured knees. What? I had twisted both knees and heard cracks. Big pain! Couldn't walk. I had to be brought in a wheelchair. He only looked at x-rays, noted there were no breaks or arthritis, and asked me to extend my legs. I couldn't. I was sent home with pills, diagnosed with inflammation. He literally spent about four minutes with me. I asked Resurgens for another doctor. No. Five months later I was still hobbling. My PCP ordered an MRI and referred me back to Bircoll with torn cartilage, debris and a baker cyst. Again, Bircoll never examined my knee or asked me any questions. He kept me waiting almost two hours so he could look at the MRI. Then he chastised me for getting the MRI, remarking that the results didn't matter because I'm old and I just have to live with it. I don't know if he ever looked at the MRI. Judging by the way he was dodging questions, I think not. I asked how to help my knees heal better, what to do for the pain and swelling, or to help the cyst reabsorb. He flatly refused to answer anything. You go to a doctor for help. This one has done nothing - twice. There won't be a third time.

By far the best PT experience I've had, and I've been required to go to 3 now. Avie is incredibly…read moreknowledgeable, even when it comes to hypermobile/more complex patients. The office is staff is great too, and the facilities are always clean.

I worked with Travis Rhea over a couple months to address low back pain I developed at first due to…read moreimproper lifting of my dog, followed by it being chronically exacerbated by sitting in an office chair all day. Travis was excellent to work with! · His exercise regimen was extremely effective. I continue to use it on a daily basis just because it makes my back feel so good after sitting in an office chair all day, even though my back pain has largely subsided by this point. · At the end of each session he always leaves ample time free to ask any questions · For times when the back pain was especially bad, he was able to do dry needling. The man knows how to work a needle! It always made a very big difference in reducing pain. · In the last session, he walked me through a very comprehensive way to think about the lifestyle of dealing with any back pain that may continue to come up: self-massage with a tennis ball, exercises for strengthening and for generally keeping active, stretches, and "the why" behind it all to ensure I had a good understanding of under what circumstances which of those items would be most effective for what I was feeling. I highly recommend Travis and Decatur Hand and Physical Therapy!

Called to schedule an appointment for shoulder problems and was scheduled for the next business day…read moreto see the doctor. I really love love this doctor. He's got the best bed side manner and is always willing to listen to my complaints to whatever issues I have at the time. I always leave his office feeling so much better than I arrived. Dr Koch is a very sincere and compassionate doctor and I never want him to retire even though I know he will one day. The good ones always retire sooner than you want them to. I never request to see any one except him because Dr Kahn transferred to Johns Creek. I drove to Lawrenceville once for an appointment with him and that distance was just way too far and the traffic in that area was horrendous. I'm looking forward to my visit with Dr Koch. I've never had to wait over 5 minutes for any appointment I've had at this office.

Terrible. Dr Bircoll was rude, insulting and dismissive. I…read morehave never been treated so poorly by a Dr. He acted like he was annoyed that he had to spend the 90 seconds that he spent with me. This was after I finally got to see him 50 minutes past my scheduled appointment. If you are concerned about your health do NOT go see him. It's a complete waste of time and money.

I need to walk to keep my lungs clear. I recently moved to Decatur, and ended up walking on…read moreconcrete and/or asphalt more than I ever had. I developed heel pain that was affecting my gait and making it very hard to walk. I tried running shoes and shoe inserts, as well as walking in wooded areas. It helped but was no cure Benchmark got me back to walking with both heels down and enjoying every minute of it. I cannot thank Ariel and Dominic enough, as well as all the staff there who combined to seamlessly get me over this pain! When I stretched a different muscle, they even fixed that! Best physical therapy experience (except for the needle, maybe) ever! Anne P.

Ariel and Ben have been fantastic helping with my shoulder issues. Easy scheduling and no…read moreinsurance nightmare! The exercises have been easy to understand and are showing real results.

Dr Benny truly cares about his patients I can tell by the way he listens to me and address my…read morepains. I literally can't put into words how incredible I feel after visiting him. He's fantastic.

If you're looking for a massage therapist let me save you the search and tell you Nina is the best…read morein the city. I've seen lots of massage therapists over the years and if you're dealing with chronic pain from past injuries or special orthopedic needs it can be difficult to find someone who not only has good technique but understands the science behind the pain and how to relieve it. Nina listens to your needs and executes a high standard of service. It never feels like a transactional appointment, it always feels like a healing session. She's affordable and has a nice location in the city with free parking. I recommend all of my friends to go to her so wanted to come here to share my recommendation as well - 10/10!