I just purchased a Vance and Hines High flow air intake and Eliminator slip ons for my 2023 Street…read moreGlide. Very happy with the performance and quality

Finish quality on their black torquer 450 exhaust is terrible…read more I have had Vance & Hines exhaust systems on my motorcycles for as long as I can remember. Always love the quality and sound, but that has changed today. I bought a 2022 Harley Davidson Ultra, brand new from Fort Wayne Harley Davidson back in 2022. I still have my 2004 Harley Davidson Fatboy - with a Vance & Hines exhaust system, which seems to still be near perfect, despite having over 50,000 miles on it. When I bought my ultra, I knew exactly what exhaust system I wanted to put on it. There was no question in my mind that it was going to be Vance & Hines. I rarely ride the Ultra, and typically only take it out when my wife and I want to take a scenic cruise through the country, or a trip to the lake. I still ride my FLSTFI or Sporty 95% of the time. The Ultra has less than 5000 miles on it - and doesn't get taken out when I know it's going to rain, and is still in pristine condition otherwise. It's very clear that the motorcycle is not abused, nor is it ever left out in the weather, but I noticed about a month ago that there was a rust spot on the side of the right side slip on (Left side is perfect, so that tells me that there might've just been an issue with the finish application on this side). The bike is and has been in a garage, with three other motorcycles, 90% of its life. There is no reason for a rust spot to develop on this exhaust with so few miles unless the product was faulty from the manufacturer. I would question it, even if the motorcycle had 15,000 or 20,000 miles on it, but less than 5,000, kept in a garage, and it's already rusting? That screams to me, - *Quality problem*! I reached out to Vance & Hines through Fort Wayne Harley Davidson to see if there was anything they are willing to do for me on this, since I have been a loyal customer Vance & Hines for years, but they declined to do anything about it. I get that the bike was purchased late in the season, 2022, which I only put a couple hundred miles on it before the season was over, but wow! I did not expect such low quality from a high priced motorcycle exhaust manufacturer. I was hoping they would stand behind their product, but no. This will be the last set of Vance & Hines exhaust systems that I purchase. They lost a loyal customer, over what probably cost them less than $100 to make. I would've been happy to install it myself, if they would've said "Yeah, it shouldn't be rusting! We'll send you the right side slip on right away!" Just be aware, if you are looking to purchase their product, that Vance & Hines quality seems to be declining, at least from my perspective. I will not have rusty parts on an otherwise pristine $30,000 motorcycle with less than 5000 miles on the clock, so I am looking for a new exhaust provider. Several of the riders that I ride with agree that there's a clear problem with this exhaust.

First class service. Install was a breeze. Price was good. Call…read moreThem. Zxcvblkjhhbbajskrlglf

I've had the privilege of getting to know Tony through numerous motorcycle events over the years,…read moreand he consistently exemplifies everything that makes this community special. His passion for the motorcycle lifestyle is authentic, contagious, and evident in every interaction. What truly sets Tony apart is his ability to make everyone feel welcome. Whether you ride a Harley-Davidson, a sportbike, a cruiser, or even a scooter, he treats every rider with the same level of respect, enthusiasm, and camaraderie. In an industry where people can sometimes become divided by brands or riding styles, Tony serves as a unifying force who genuinely values the community as a whole. As a representative of Factory 47, he demonstrates an exceptional depth of product knowledge and a sincere commitment to helping riders make informed decisions. Rather than simply promoting products, he takes the time to understand each person's goals and recommends solutions that genuinely complement their motorcycle and riding style. Beyond his expertise, Tony's character is what leaves the greatest impression. He's approachable, personable, and always willing to share a conversation, offer advice, or simply enjoy the company of fellow enthusiasts. His presence elevates every event he attends and reflects incredibly well on Factory 47 as a brand. If you attend motorcycle events, keep an eye out for Tony. Chances are you'll leave the conversation feeling welcomed, informed, and reminded of why the motorcycle community is such a remarkable place to be. Factory 47 is fortunate to have an ambassador who represents the brand with such professionalism, integrity, and genuine passion.

Anthony was very transparent and honest Quad screams like…read morenew Will be back with my other bikes

Bad decision on his part to have it fixed and did not work. Didn't ask me to do this nor let me…read moreknow that it probably would leak. I would not have spent over 7k on a leaking engine. Beware!!!!

honestly honestly hands down best experience I had servicing my switch at authorized dealer . I've…read morehopped around to so many authorized dealers in SoCal ridiculously expensive and they ruined my motor stick with bert's 100000%! ( they don't charge you a storage fee if you're a couple days late on pick up also) and their rates are way lower than those other guys, and they clearly know what they're doing.....Robbie is the Man ! Robbie went above and beyond to make sure everything was perfect on my boat. He even got some extra stuff exchanged by the warranty without even me asking ....things is brand new now . I can't wait to take it out for the season. Thank you so much guys.!!!

My partner and I came in to look for a motorcycle that was listed on their website and to go to the…read moreparts shop for a helmet. The sales people were not pushy and allowed us to browse the motorcycles. Unfortunately, we did not see the bike that was listed on their website and went straight to the parts shop. The guy helping us at the helmet section (I forget his name but it could be Xavier?) was easy going and let me browse the selection without breathing down my neck and was able to answer my questions when asked. So, where did it go wrong? When his coworker (some young, white kid) decided to jump in to help and then talked back to my partner regarding a display item vs open box item, which was uncalled for and completely rude as hell. We still ended up purchasing a helmet since I really needed one for some plans later in the day. I made sure I spoke to Xavier (I'm sorry if I got your name wrong but I'm pretty sure that's the name that came up when I was paying at the front) about the item I wanted in case he gets some sort of credit for helping out. And kid, there IS a difference between a display item and an open box item. I'm not sure how my partner's question triggered him to answer with such attitude lol. Like it isn't stressful enough to decide which helmet to purchase??

Great business! I don't own one of their bikes, but i have a similar one (Brozz Recon.) Their…read moreshipping is fast, their products feel better made and their customer service is top notch. I placed an order for wheel spokes (front and rear, inside and outside spokes) and called them up to request they mark them somehow - they individually wrapped each spoke with item numbers printed from a label maker! That extra touch was really appreciated. Thank you very much, i hope to be able to use some of your parts on my bike in the future!

Enjoying my TT250. Got it second hand. Came here for parts and had them dial in my carb. Everyone's…read morefriendly. Matt the service manager was good to work with. I like that they have all the service manuals and helpful videos on YouTube. Replacement parts are available on site and are reasonably priced.

My 2009 gsxr 600 had and hesitation issue where bike don't rev up properly. I've took the bike to…read moreMotorhelmets in Fullerton and paid $1200 to get fuel pump serviced and intake boots replaced. I've had to take bike my bike 3 times to them because it kept doing the same thing after 10 minutes of riding so I sort of gave up and bike sat for few months. One day I've decided to give another shop a shot and found Gp Motomax. I can say that I was very pleased they got my bike back on road. The problem being the fuel pump which they suspect upon inspection so they ordered a oem pump which took a while but once they got it they've installed it so fast. What they suspect happened was they just replaced the motor of fuel pump and called it day so by replacing the whole pump properly bike was great again. The crazy part is that total of parts and labor ended up cheaper than what I paid at Motorhelmet. Will definitely come back for more service to get my bike to top tip. They are honest hard working people with very very reasonable price and great communications which is super rare nowadays. I would hate keep this so they won't get too busy but I highly recommend them!

I have been bringing my bikes to Jose's shop for the last year and a half, and I have never been…read moredisappointed. They are super efficient, honest, hard-working people. And forever have my business.

Got my motorcycle serviced here twice. The lady, Janet, is very knowledgeable about bikes and very…read morefriendly. Prices are reasonable, considering that having a bike is like getting married to a very expensive, demanding girlfriend. Seems to me it's an honest business and i will keep going back

I take my atvs here for repair. prices have gone up since I was last here but hasn't? I recommend…read morethis place for service if you're not in a hurry.

Everything about being there I felt welcome I didn't feel like I was just a customer…read more Had a cam and tires installed great sound and performance is better

These people keep delivering on the best customer service and pricing for my bikes…read more Ask for JR he knows the best approach to customise your bike