Do NOT buy a long term membership here. I paid for a 6 month membership. They began renting their extra space out during the times they ran the Bootcamp classes, which was less than ideal since you literally couldn't hear the trainer over 30 kids. Soon after, they changed their schedule completely, making the Bootcamp classes earlier and taking out classes completely on some days. They inconvenienced their paying customers so that they could make an extra buck. Now that I can no longer attend due to not being able to get off work early enough during the week to be there at 430p and them removing the Sat 7AM class I attended, they are refusing to refund the remaining unused portion of my membership that I paid for. No sense of customer service or working with their clients. Katherine did not call me back, as she stated she would after talking to Ivan about this and when I called back 4 days later Eros had an attitude that I dared ask for my money back. His response was "If someone pays for a year and they only use 1 month, I'd have to prorate them the rest of the time." That's exactly what you should do. You shouldn't be paid for services NOT rendered. I understand business needs change, but you shouldn't screw people out of their money and you SHOULD work with people when your business needs take precedence over your clients. If I would have known this was how they treated people, I would have never spent a dime here. read more