They pretty much have it all. A lot of exercise classes with patient, helpful, friendly…read moreinstructors. Very large room with every type of machine. Handball courts. Lap pool plus two warm water pools. Mamie at the front desk knows everything and is friendly and helpful. Free coffee and tea every day. Free cookies on Fridays (although they are too sugary).

I feel bad giving only two stars as some of the staff here is very friendly, however my overall…read moreexperience here has been underwhelming. The YMCA is one of the only gyms in town, so most people work out there. They seem to charge A LOT for what you're getting, but they can get away with it since there aren't any other viable options. I was charged $25 for 5 days into the next month before I moved and they wouldn't just let me use the facility for those few days. I was originally charge $15/month with my student discount, so that was inconsistent. I got the deluxe membership with the steam room, locker, etc. It was nice, but the women's locker room is very rudimentary and dismal in appearance for what you're paying. While I had the deluxe membership, a staff member confronted me asking if I was paying for it and it felt like he was accusing me of sneaking in there which left a bad taste in my mouth. The worst part is the hours. This place is only open during the day, very limited weekend hours, closed Sunday's and holiday and closes pretty early in the evening. I think the YMCA is nice for older adults who are retired, but if you're busy and trying to lift in a nice facility with new equipment, try to find a better option....which will be hard in Walla Walla.

The fact that they charge for parents to sit and watch their kids is a bit crazy, and some of the…read morelife guards are on some weird power trip. The facility itself is nice, although more covered seating would be nice.

It was fun but I kept getting stuck at the end of the blue slide. None of the water toys were…read moreworking either

Thank you to Jill and everyone else who worked so diligently at being able to keep the pool open…read morefor us during the pandemic. Such craziness with the ever-changing rules and dealing with everyone's frustration in trying to keep up. You all seemed to handle everything with grace and made sure we were all able to enjoy the pool. I can only imagine the questions you all yielded with the online pool reservation website! However, things eventually smoothed out (your hard work is seen!) and there were days where my family practically had the pool to ourselves. We had a situation where, in wrangling the children into the car, I had dropped all of our pool wristbands somewhere and I was devastated. Someone at the pool had located them, turned them all to Jill in the office, so when I simply mentioned in an email to her that I had lost them, she responded promptly that she had them in her possession! My daughter walked over to her office to gather them and everyone was happy once again. Thank you all for everything you do to keep the pool open and running smoothly! WE LOVE HORN RAPIDS AND THE PEOPLE THEREIN!

We called and emailed aloha aquatics to get my son registered for swim classes several times before…read morebeing responded to. We finally got a response and sent in a deposit check promptly to reserve our spot in the next months sessions. I then called a week later to see that she received my deposit check and could not get hold of her for days!! Then finally I caught her and she claimed she was going to call me that day but not "this early." It was past 8 and yes normally I wouldn't call that early but she never answered her phone so I was hoping to catch her. She then confirmed that she got my check and asked which time I would like and I told he I would check my calendar and be back to her while also asking what was the best way to contact her was since it has been difficult...she said email...so I hung up figured out a time that would work and emailed it to her...no reply. I called her about a week later to see if that time would work...no reply. FINALLY the weekend before swim lessons (on the 4th of July) she calls to leave me a message asking if I can switch another mom for a time and see u at swim lessons on Tuesday...I then called her back Sunday because I was with family and told her I could not switch to the earlier time and she said "oh ok well I'll try to make that work. See u Tuesday." And btw took several calls again to reach her. So Tuesday comes I get my son all ready he was not wanting to go so it took a lot to get him going any wanting to go to swim lessons we leave 20 minuets early even though it was located somewhere literally less than a mile from our house just in case we had by issues....and we drove around and around and around looking for this place! Could not find it anywhere!! So I'm starting to freak out because lessons re to start in just minutes and so I start calling her...I called 7 times and never got an answer....I didn't hear from her till 3 days later....so three missed swim lessons later....she finally called and said she missed us at swim lessons.....I then told her what happened and how I called over and over and told her we just were just really not impressed with her and she was very unprofessional etc she then started LAUGHING and said ohh my phone has been acting weird and not taking calls or texts..hahah and she asked if we wanted to do a make up...NO!!! If you have a business and a client doesn't show up...you go check your phone and call them. You don't call them 3 days later after three missed classes when I said I would be there and had a deposit down! So I told her we were just done and didn't want to work with her and she "oh ok. Take care." No apology ever. Absolutely stunned. Couldn't believe someone could be so unprofessional and have any clients at all. I am glad my son didn't make it into a pool with this lady. Awful!

I joined the CBRC matinee at a slightly lower cost, due to a pending illness, that way I would only…read morebe able to attend classes or workout during the day! But due to the Radiation treatments and stress I was never able to go to the club. I finally called to see if they would stop charging me every month when I was not using the club, and never actually got an enrollment card or anything! or even told that I signed a contract! i quest I actually signed up for a program for a yr. and they will continuing to charge me each month until my contract is over! i was never told I signed a contract!

We recently got a membership here being new to tricities. The ladies locker room and bathrooms are…read morealways extremely clean. This place is absolutely amazing!