We called and emailed aloha aquatics to get my son registered for swim classes several times before being responded to. We finally got a response and sent in a deposit check promptly to reserve our spot in the next months sessions. I then called a week later to see that she received my deposit check and could not get hold of her for days!! Then finally I caught her and she claimed she was going to call me that day but not "this early." It was past 8 and yes normally I wouldn't call that early but she never answered her phone so I was hoping to catch her. She then confirmed that she got my check and asked which time I would like and I told he I would check my calendar and be back to her while also asking what was the best way to contact her was since it has been difficult...she said email...so I hung up figured out a time that would work and emailed it to her...no reply. I called her about a week later to see if that time would work...no reply. FINALLY the weekend before swim lessons (on the 4th of July) she calls to leave me a message asking if I can switch another mom for a time and see u at swim lessons on Tuesday...I then called her back Sunday because I was with family and told her I could not switch to the earlier time and she said "oh ok well I'll try to make that work. See u Tuesday." And btw took several calls again to reach her. So Tuesday comes I get my son all ready he was not wanting to go so it took a lot to get him going any wanting to go to swim lessons we leave 20 minuets early even though it was located somewhere literally less than a mile from our house just in case we had by issues....and we drove around and around and around looking for this place! Could not find it anywhere!! So I'm starting to freak out because lessons re to start in just minutes and so I start calling her...I called 7 times and never got an answer....I didn't hear from her till 3 days later....so three missed swim lessons later....she finally called and said she missed us at swim lessons.....I then told her what happened and how I called over and over and told her we just were just really not impressed with her and she was very unprofessional etc she then started LAUGHING and said ohh my phone has been acting weird and not taking calls or texts..hahah and she asked if we wanted to do a make up...NO!!! If you have a business and a client doesn't show up...you go check your phone and call them. You don't call them 3 days later after three missed classes when I said I would be there and had a deposit down! So I told her we were just done and didn't want to work with her and she "oh ok. Take care." No apology ever. Absolutely stunned. Couldn't believe someone could be so unprofessional and have any clients at all. I am glad my son didn't make it into a pool with this lady. Awful! read more