I am a mom of 4 boys so I have been to soooo many places like this over the last 15 years. My…read moreson's best friend moved to Tri-Cities and we try to visit as much as possible. On our last trip I was looking for something fun for a couple of 11 year old boys to do on a cold day and found this place online. It was super clean, well organized and lots of fun. I think 11 years old was probably the top end of the age range unless you were doing laser tag or virtual golf but we had fun. Like I said I have been to a ton of these places over 15 years and was very impressed with the cleanliness and efficiency of this one!

So apparently at Quake The EPICenter of Family Fun this is considered too dangerous and against…read moretheir rules. I was told to stop and can not hold my daughters (Who is special needs) hand to assist her to jump. Literally jumping an inch or two off the ground. I get their are rules, and you are not going to catch everyone but, others were doing the same and even pointed out by one of the owners while we were talking yet said absolutely nothing to them?? We have never felt she was not welcomed at a place until we tried to celebrate her bday at Quake. Such a sickening feeling as parents. We never had this issue at Max Air. I'm just glad she doesn't have the understanding to know what happened, to feel unwanted so she could still attempt to enjoy her bday.. Again needed to add this edit due to the lies of this company. First we were never told that we could move to bigger trampoline and continue to jump assisting my daughter like in the video. In fact I had to demonstrate to you in the adjacent bigger trampoline how I was jumping like in the video and was told that wouldn't work. Second in your video of rules we watched I did nothing close to depicted as double jumping or jumping too close to a smaller person as clearly seen in the video below. I was very gently assisting my physically handicapped daughter to jump. Absolutely nothing dangerous in that. Shameful and shady of a company to respond with lies instead of facts. Then to suggest that I'm putting my daughter at such dangerous risk to her safety is a joke. Much like how this company has responded to this whole thing.

I don't know why the reviews are so low for this place it's amazing! The big kid area has a great…read moreselection of toys, and there is a super big slide that launches you down a steep drop but it's so fun, also the employees are super nice. And the food is good. 5 Stars!

If I could do a zero review I would the staff is absolutely mean there talking in Spanish behind…read moreour back about us thinking I didn't understand then they started taking videos of my kids on there phones absolutely not DO NOT COME HERE

This place is great fun! The endless trampolines are awesome by themselves, but add in the…read moredodgeball zone, Ninja zone, Ladder Crawl....and much more great place for family friends!

This is a pretty nice place for some indoor fun, specially with the heat…read more At the entrance, you have an area to fill a standard waiver. You do have to be older than 18 to initially fill out, then once you've completed your part, you can add the minors/children. The price is reasonable with $17 per hour for adults and $12 per hour for kids. Highly recommend bringing your own grippy socks (they are required on the trampolines) if you don't, you can buy a pair there. There is a nice kids zone only area. There's standard trampolines and a foam pit. Kids tend to build walls with the foam cubes and the crash into them. Really great activity to get those wiggles out. This area is strictly for 5YO and younger. For the people older than 5, They have a designated dodge ball area, a decent size regular area with trampolines, an airbag/foam pit, a young adults ninja obstacle course like area, and finally a basketball hoop trampoline section. I liked that it was on the honor system for time. They have giant clocks everywhere to let you self monitor for your hour(s) paid. In the back, they have a private rooms for birthday parties. That's is also we're the bathrooms are located. There is plenty of seating everywhere for the adults who bring there kids to jump and you can just sit and observe. They have a couple vending machines for drinks and small snack foods. They have an mini arcade with a racing game and a bunch of claw prize machines. The reason I am giving it a 4 star is because I didn't notice any information about a membership plan until after (advertisement was seen on the wall and television playing near the trampolines. Was not upsold at the beginning. The part that gives it a 4 stars is that after, I tried to inquire about it and asked that if my initial payment could go towards the membership as I would have easily bought that instead of a general 1 hour fee. The staff there said they would not do that, so therefore a drop in rating

This is a fun park with lots of things to climb on right by the river. It was super cold out so we…read moreonly lasted 30 min, but I was able to walk around the park and see the kids well.

I like this place! I was in town with my son for a church function and I took him here and he quiet…read moreenjoyed it. There are many play structure and water play structure that are fun. His highlight would be taking a ride on the mock up train that took us around the lake and the area. He pretty much passed out after few hours in this place. Highly recommended.

A great place to take a minute and enjoy a beautifully refurbished carousel with family and…read morefriends. Great volunteers and lots of fun!

Great fun for the family. It is not expensive to ride. They also make a game of taking rings while…read moreriding. If you get the brass ring, you get a free ride. Have some family fun and go for a ride.

The experience we had on 6/29 was wonderful! Jay and Sue were both friendly and sweet. Jay took…read moreextra time to talk to my daughter and myself while helping us pick and stuff our BAB choices. I'd recommend stopping at this location to have them help you!

My daughter was first introduced to Build-A-Bear through a friend while we were walking through the…read moremall. I never took too much notice as our shopping trips make us scurry about. She asked me if my daughter had a Build A Bear yet and I said she didn't. Breaks on her shoes squealed! (Okay, maybe not as dramatic, but you get the picture.) At that point we were talking to a Build ABear rep and she took over from there with my daughter as my friend and I watched. My daughter had a great time picking out her bear, its outfit, stuffing it and the absolute best part was when she got to pick out her bear's heart to stuff inside before it was all stitched together. What a great, hands-on activity for the kids to build their own bear! Thank you for providing this service for the kids and big kids alike!

Had done an interview, and was yelled at by a frustrated younger employee…read more When I had first arrived, I was greeted by a young employee who told me to wait by a ticket booth, just for the other employees to yell and laugh at me. Attempt at public humiliation? Yes. A previous week, me and my partner stopped by to try their pizza. It was.. okay...- their meatballs were better, bothprepared by the same employee at the door though. Still looks, acts, and IS miserable. But atleast she is competent enough to make decent food. The ambience? Good if you like the sound of screaming children and blood curdling screams. The pizza? Bad and overpriced, makes cafeteria pizza look like the fanciest cuisine ever done by Gordon Ramsey himself. The meatballs? On point. The service? Bad. Would I reccomend going here? No. Go to that bowling alley in richland instead. Rating? 4/10. The meatballs were doing the heavy lifting. Some of the most miserable people work here in all the tri cities. This place has gotta be the Crack dens of all Crack dens. (Also, don't take your kids here. Pretty positive the stalls are designed for bad actors, I went in there and those gaps are HUGEE! Immediately walked out to tell my partner, then we dipped with our food. Had to hold it.)

Chuck e cheese management at this branch refuse to and wont trasspass pedophiles. Pedophiles that…read morerepeatedly go to this location and over, and make sexual comments about minors. Not only that, but a staff named Emilio there at the branch also defended them. PLEASE REMEMBER THAT, when attending or considering attending with kids.

Won't go into detail, but unless your child is a perfect angel, do not bother sending them to the…read moreafter-school or child care camps. 90% of the staff is incompetent and does not know how to properly respond to a child who is dysregulated. My neurodivergent son was literally compared to an inmate by one of their staff.

The YMCA was awful to work at. When I was in the daycare, the coworkers were mean to me and the…read morechildren. When a child was upset I'd try to comfort it but the boss would make me leave the child by itself. I will never work at this facility again.