Awesome shop and has 2 cats roaming around come check it out!! Definitely a must visitread more

Love this place! Beth is an amazing store owner, selling the most unique trinkets and collectibles!read more

This is a small store on Market Street in Troy. They carry a number of things for the home and to…read morewear. We decided to stop in and get some wax scented cubes. They had just what we wanted. Then we bruised a bit. I saw kitchen towels, shirts, pants, sweatshirts, pull overs, bags and Knick nacs. It's a cool little place to browse a bit. I know I'll be back.

Was a little apprehensive in going here , after walking in and looking around , it was a great…read moreexperience. Found the couch we've been looking for at the price we wanted as well. Great selection and we didn't have to wait long. Delivery drivers were awesome to deal with as well. Would definitely go back for more furniture.

The best associates! In late September I ordered a coffee table and end table which would be in…read moreearly November. About a week later I realized I couldn't wait that long, we needed it soon. So, I went to the store to cancel and order something online that would be quick. I told the associate why I needed to cancel....his reply..."Not a problem." I told him I needed something now that I could take home that day. I looked around and found exactly what I needed. I was able to purchase it then and load it up! It's perfect. I stopped in a few weeks later to thank them. I will shop there in a second if I need anything more.

Last November (2019), my wife and I decided to visit Home Comfort Gallery in Troy, OH to buy…read moreleather living room furniture. Robin Harris assisted us with materials, etc., and we gladly (at the time) ended up spending over $6,500.00 on a couch, ottomans, arm covers, and a couple of chairs (one a showroom closeout model). We were told it would take "a few months" to complete the order, since most of it was a custom order, and we could expect delivery in Jan 2020. We left with excited anticipation. Unfortunately, that was short-lived. Granted, this past year has been difficult for everyone, but it's been like pulling teeth with this vendor - especially Robin Harris. Martha (another employee) has attempted to be helpful; however, phone calls are not answered, and voicemails are not returned as a general rule (by either of them). We have been told on no less than a dozen occasions over the past year (when we WERE able to contact someone) that our order would be ready by a certain date - only to subsequently be told it would "take a few more weeks". Repeated attempts to have our order finalized have fallen on deaf ears (we STILL do not have the arm covers as agreed to, which were specifically requested as part of our order). We have been very patient, but our patience has about run out with Home Comfort Gallery in Troy. It has been over a year since we placed our order, and the order has been fully paid off. I would definitely NOT recommend shopping at Home Comfort Gallery in Troy, OH. It's all about the sale, but follow-up customer service is extremely lacking (to say the least). As a result of the extremely poor customer service we've received, and items that were paid for but not delivered, we will be turning this matter over to the OH Attorneys General for investigation, and will be filing a grievance with the BBB for this company's deceptive business practices. BEWARE!

I posted the following review to other websites previously. There have been questions and concerns…read morethat other consumers have experienced similar results, so I wanted to provide widest dissemination possible to help mitigate repeat experiences: Last November (2019), my wife and I decided to visit Home Comfort Gallery in Troy, OH to buy leather living room furniture. Robin Harris assisted us with materials, etc., and we gladly (at the time) ended up spending over $6,500.00 on a couch, ottomans, arm covers, and a couple of chairs (one a showroom closeout model). We were told it would take "a few months" to complete the order, since most of it was a custom order, and we could expect delivery in Jan 2020. We left with excited anticipation. Unfortunately, that was short-lived. Granted, this past year has been difficult for everyone, but it's been like pulling teeth with this vendor - especially Robin Harris. Martha (another employee) has attempted to be helpful; however, phone calls are not answered, and voicemails are not returned as a general rule (by either of them). We have been told on no less than a dozen occasions over the past year (when we WERE able to contact someone) that our order would be ready by a certain date - only to subsequently be told it would "take a few more weeks". Repeated attempts to have our order finalized have fallen on deaf ears (we STILL do not have the arm covers as agreed to, which were specifically requested as part of our order). We have been very patient, but our patience has about run out with Home Comfort Gallery in Troy. It has been over a year since we placed our order, and the order has been fully paid off. I would definitely NOT recommend shopping at Home Comfort Gallery in Troy, OH. It's all about the sale, but follow-up customer service is extremely lacking (to say the least). As a result of the extremely poor customer service we've received, and items that were paid for but not delivered, we will be turning this matter over to the OH Attorneys General for investigation, and will be filing a grievance with the BBB for this company's deceptive business practices. BEWARE!

I stopped in here today just to see what they had. The lady I talked with indicated that she…read morefocuses on glassware and plates. She does have a large assortment and I bought a couple crystal wine glasses. She needs more room! This is a nice antique shop and I know I'll be stopping in from time to time.

they suck with customer service and support. i bought 4000 dollars of furniture and wasn't what i…read morepaid for and they wasn't even helping me with the problem

I was in search of a bedroom suit and found the perfect one here. The price was perfect and the…read moresales staff was extremely knowledgeable. I will be back and will definitely recommend Francis Furniture to anyone in search of furniture.

I've never had any problems ordering from Andy's Garden. Very reasonably priced, staff is very…read morehelpful . Their goal is definitely to leave you pleased with their service.

I have used this garden center for several years. Recently spent over $600 on plants. I tried to…read moretake back two hanging baskets that were planted in dense soil, making it difficult to maintain proper moisture. I was told that the plants that died in the baskets were to be watered every day. I have grown this type of plant before and have never watered it every day. Even several garden sites will tell you that this plant doesn't need to be watered every day. I was not given an exchange or a refund because I was told I didn't properly care for the plant. So buyer beware, don't assume that you will get a refund if something goes wrong because the store does not follow through with their promises. I will not be returning to this garden center.