An amazing experience!…read more I came to deposit some cash and a check and the entire process went super smoothly. My bank teller was also very kind and we made light conversation. She didn't ask for my ID or anything else that other Chase banks do -- which is such a hassle. The place was relatively clean and I was the only one waiting in line. They had a bunch of pens available for customers to take and everything was quite organized. I'll definitely be back in the future!

I have such great experiences every time I visit Chase for various business needs. Olga Contreras…read moreguided me to reopen my business account, and she was very helpful with knowledge to answer all the questions I had. Even though she knew that I was operating a small business, she spent a plenty of time to setup whatever I needed. Thank you so much!

Nice idea, but Cal Coast Credit Union isn't ideal for many business models needing flexibility.read more

The lady who originally helped me was very nice and said come back on friday…read more here we are on friday checked in, waited from 4:15-5 no response, left, came back at 5:30 and now they cannot help with a heloc.

Thanks to Joan! She's a great person! She welcomed me in, ready to help with any questions…read more She noticed I didn't have an account, so she stated that Wells Fargo charge to cash a check. Which is understandable. I figured. She implied to get an account so, I don't have to be charged. Which I will do next time I come in. Thanks again Joan!

Joan is amazing. Last week I came in and had a really crappy experience with a teller. They made…read moreclerical errors and had me do double the work filling out paperwork when it wasn't even my fault. Today I came in and Joan was absolutely amazing. Went above and beyond and made the experience so much more enjoyable.

Allison Rosiles! If you go here, which I would suggest you do, please ask for Allison. She is so…read morepleasant to work with! Very knowledgeable and she has a great work ethic. From conversations on the phone to her coming in on a Saturday to meet me (I work Mon-Fri & couldn't make it in) I was very impressed with how accommodating she was for me. To be honest I was a little nervous and slightly embarrassed to be filing for a loan and she made me feel at ease and that they were there to do nothing but help me in my time of need. Again, ask for Allison, she's a professional sweetheart!

I had a great experience with them the first time I applied. Everything went smoothly. With a…read moreperfect payment history I was pre-approved for another loan but couldn't qualify without cosigner or a car (had recently gotten into a car accident so I no longer had a car). I applied again once I had a car and was told once more I was pre-approved but now they're saying they have no options for me. If that were just the problem then I'd leave it as annoying business practices. My issue is specifically regarding this branch (and Chula Vista). I set an appointment for Monday. Received a text telling me that they were having staff issues and will get a hold of me as soon as possible. I don't receive a call until 5:20 (Chula Vista). The call mysteriously disconnects and I call back but it's too late. No one picks up because it's after 5:30. I reschedule myself online. I call at the time of my appointment and am out on hold. Call disconnects. I call again and am told the person I was supposed to talk to just took in a walk in. What?? During my scheduled time? Am told I'll get a call back between 1-2. I don't get anything until 3:30. Mind you at this point I had rescheduled again for 4pm since no one got back to me. I am told that there's nothing for 4 and that no one can help me. I was supposed to have my meeting at 11;20. Yes? That's the time I called and was told that the person took a walk in. How is that my fault? Am told maybe I can have my call the next day at 9am which doesn't work for me because that's when I start work. After expressing frustration someone helps me. Only to be told two days later that there's nothing for me despite being told my chances were high. Incredibly dissatisfied with the service and it's hard to believe that they did everything right when they're so disorganized.

I have been a member for 51 years ! And they STILLL DON'T TRUST ME ! We needed a $ 50,000 home…read moreequity loan on a 2.1 million dollar home... and they would only give up half of that. Screw them ! DON'T BOTHER WITH SAN DIEGO COUNTY CREDIT UNION.

We've been banking with SDCCU for years and have never had a problem. Great Bank to work with,…read moreknowledgeable staff.

Used their ATM and I liked the options to get $5, $10's and $20 bills back. I found one in San…read moreMarcos that gives dollar bills which is great.

My father passed away and I'm currently in charge of his estate. He banks with BofA. I've reported…read morehis death and personally walked in the bank and filled out all of the paper work BofA ask me to. I took copies of his Trust, his death certificate and worked with a very lovely, kind, helpful woman by the name of Selena. I thanked her over and over again for helping me properly fill out all the forms. She was incredible and for a grieving daughter, who had no idea what I was doing I was so very grateful. Yesterday, I received another document regarding the "certificate of trust" once again the form told me to go to the bank and have someone there complete the form so I wouldn't have to have it notarized. Waiting at a podium, inside Bofa off Ynez Rd was David Cardenas. He greeted me like a stone statue, and asked me why I was there. I showed him my paperwork as he abruptly handed it right back to me and said, "we don't help with this" I said, "yes you do, I just went thru this with Selena, she was wonderful and helpful." I asked for her and was told she was on vacation. David continued to tell me they don't help , then says. We only do this part. I said, Exactly! That's why I'm here! I was instructed to come to the bank with this form and you're immediately telling me "you don't help." If this is your VICE PRESIDENT FINANCIAL MANAGER, think again! Demote him and give his job to Selena. After his cold, abrasive, lack of empathy or guidance in a very painful and confusing time, as I told him, I plan on removing every cent of my dads trust from that bank and banking somewhere else. It was astonishing his lack of help and how strongly his message was he wanted nothing to do with helping me. I explained that I was unsure of certain parts of the form and legally I wanted to make sure I got it right he then handed me a card and told me to call the number for help. Ice cold, unfriendly, unhelpful and I will never go back there again. I let him no before I left, "when someone's family dies, have a little more decency, patience and compassion. We are stressed out, we have no idea what we are doing and we expect more from the institution that is holding all of the funds to our families estate. Do better!

I had an excellent experience at the Banc of California Temecula branch. I came in with an issue…read morelogging into my online banking, and Ivetth and Ivonne were incredibly helpful from the moment I walked in. They both took the time to carefully walk through the problem, and their knowledge made the process smooth and stress-free. Not only did they successfully resolve my online banking login issue, but they also helped me set up Zelle for my business account. Their professionalism, patience, and genuine willingness to help really stood out. Customer service like this is rare, and it made a big difference in my experience. Thank you, Ivetth and Ivonne, for going above and beyond!

Great customer service and the most friendly tellers you'll ever meet, Martha, Melissa and Bonnie…read moreare all super friendly and helpful when I come in every week for my business deposits!

We love this location, we have never ever had any issues with service or friendliness. Sometimes…read morethe wait times are a little longer, but the employees at the desks do come up and pull customers out of line to assist and alleviate wait times. We have never encountered a bad experience or had negative interactions, everyone is generally always friendly and helpful whether it was loan applications, questions, withdrawals/deposits, etc. on our last particular visit, there was John who seemed to be shadowing a new-ish teller. They were both very congenial and chatty throughout the transaction. We love Navy Federal and their customer service whether it is over the phone or in the branch. We have been loyal customers for over 2 decades!

I have been banking with NFCU for over 15 years. NFCU is a nationwide credit union, however I have…read morenoticed the service and dependability have began to lapse. Simple things like stocking the ATM with money over holidays seems to be a problem. Vehicle loan rates aren't even close to competitive. I attempted to finance a used vehicle loan with them. Their offer was 2.5% higher than other credit unions. Thats huge! Schools First Credit Union, San Diego County Credit Union and LBS Financial all came in with offers at least 2% lower. It's quite ridiculous and honestly Im beginning to lose faith in them. Save yourself the hassle and take your banking elsewhere.

I had the pleasure of meeting Armin Hamouni on several of my transaction at Chase Bank. He was…read morealways professional, knowledgeable, courteous, welcoming. He followed up with me on several occasions to make sure I was aware of the status of my document's... until they were received by the attend party. I had a great customer experience. I will definitely recommend colleagues, friends and family to bank with Chase Bank, because of Armin professionalism, and excellent customer service. Thank you Armin outstanding job. Carrie W

All businesses have problems - the difference between one worthy of your business and one that…read moreisn't is how they handle the times when things don't go as planned. Armin Hamouni is one of those individuals who represents a business above and beyond his normal responsibilities. He's one of the main reasons I keep using Chase. As others have pointed out - he's competent, helpful, knowledgable and whenever necessary goes the extra mile. I am so appreciative that I have an advocate like Armin when I need one.

This branch is horrible. My father died almost two months ago and I've been trying to close his…read moreaccounts the entire time. The first time I came in they told me I had to wait 40 days and get a small claims affidavit filled out. I did that, and came in after the wait time had passed. The man helping me was very nice, but said I needed an additional form. I came back the following week because I work, and they refused to help me. I was told since there were only two people working, they wouldn't help me. Every time I come in, there's only two people working. I don't know why it's a problem now.

I usually don't do reviews but I had to do one for Lydia Galvan that works for the US Bank in…read moreTemecula-Jefferson I had Lydia help me out and she went above and beyond with great customer service. She was very knowledgeable and that day I was going through a very hard time and she was just amazing and made my day better just by treating me like a friend and not just another customer. She was kind and patient and I truly thank her for that wonderful client service she gave me. She is manager material!!!