Bad communication. LabCorp says it "welcomes walk-ins" but no expectation I might have to wait…read morehours without an appointment because no one tells you. I asked after more than an hour of seeing my name bumped from the top of the list time after time and I asked "so it could be another hour?" Instead of saying "Sorry you had to wait so long, we'll work you in very soon," she said "yes, could be." PSA blood draw test has never taken more than a.few minutes of my time until this. Doc sent my order to Providence Hospital Lab... Next day April 23, just got done with blood draw Providence at its 104th Ave outlet only a mile from my house. Showed into draw room immediately and followed into room by phlebotomist. In and out in two minutes.

The best blood draw I've ever received and I say this as someone who has had countless blood draws…read moreand an incredible fear of blood and needles. Check in was incredibly fast, straightforward and streamlined with an iPad check in kiosk. The phlebotomist who drew my blood was excellent and by far the best experience. Thank you for not talking to me while I closed my ears and eyes it's truly what I always want from lab work. One poke, done fast and no prodding around. An excellent experience.

Went in for a lab test for which I'd made an online appointment, got there early & was taken back…read moreimmediately. The tech, Crystal, was nice, funny, cracking jokes. She did mention that it had been very busy earlier so I lucked out with my timing. She dealt with my paperwork efficiently & the whole thing was a positive experience. Got home to find a message on my phone, something had happened to contaminate a bunch of lab tests in their van & would need to return to get it re-done. Wasn't too thrilled although I definitely felt for the tech who had to make a whole bunch of calls to let people know they'd have to return to get their lab tests done again. I was annoyed of course but it certainly wan't her fault. Returned early the following morning without an appointment, waited about 15 minutes, then someone else did my repeat draw & he was also nice & efficient. Afterwards Crystal popped out to apologize again about the previous issue requiring the return visit. She also did something amazing to help me deal with a transportation problem, which I'll never forget. Thank you so much! The only issue I have is with trying to contact Quest on the phone. They don't have anyone there to answer their phone. I finally found a national number on the website, called & was informed it was out of service & to call yet another number. After the normal runaround to reach an actual person they were able to somehow connect me directly with the local Quest & I was able to speak with a person. The 5 stars are for my experience with the employees there. Absolutely amazing.

What a horrible, horrible place. Waited an hour for my appointment, without anything but a "sorry…read more". These are medical tests ordered by Doctors. Why even take appointments if you don't honor them. Walk ins were helped before appointment holders. However they know they are horrible and don't have a receptionist but a kiosk for checking in. No responsibility at all. Go anywhere else but here.

Rude manager from the start when I came in. Attitude of a child. Super unprofessional and extremely…read morerude. I would never go back k even if I had no other choice. Good thing there are plenty of other establishments that are cleaner and better mannered staff.

Rude front desk associate, I am hard of hearing and had a fairly simple question to which she…read morereplied with what she said the first time again but with an even worse attitude, she also talked to others the same way. I've never been here before and am new to Alaska, is it that difficult to show some hospitality and respect?

This is the best Dr. Office in town. Not only are they on the cutting edge, they treat you like a…read moreperson and not a $ sign.

From the owner: Specializing in: - Physicians & Surgeons, Endocrinology,…read moreDiabetes & Metabolism - Physicians & Surgeons

I couldn't believe how fast and efficient the service was at this clinic. You actually get a…read moreperson not a computer who answers the phone when you call. I went early in the morning no appointment necessary, and was in and out in around five minutes. She was so efficient at the blood draw I barely even felt the prick of the needle when she did the blood draw. This was my third time of using their service and I have been satisfied each time. I particularly like the fact that you don't need a Dr.'s referral for tests. It does say right on the form that they don't do coding, and a patients insurance may or may not pay for the lab tests. Doctors are generally the ones who provide the codes. I would recommend their services.

Going to this LAB is the worst experience we have ever had in having our lab work done. 1) BAD…read moreservice, careless repeated attempts to get the vein resulting in painful holes and bruises afterward, and unhelpful responses at every turn. 2) the paperwork was illegible resulting in our insurance not being able to read the form (which I tried to have corrected at the time of the blood work). We have now had to send in our claims twice and we are still not able to have it covered as the lab provided the wrong codes. When I went in for help, they told me they could not help me and could not provide a corrected form so the insurance could process it. 3) The lab and lobby were not clean and very makeshift. It was not professional in any sense. We were thoroughly disappointed. We will never use this lab again for our medical needs.

I hope employers are reading these. I've been on both sides of this system. They are the worst…read moreclinic to send your employees. Not only do the mistreat your employees but they overstep their treatment and leave the employer with exposure and risk for legal action. From the employee standpoint it's a horrible place to go. Waiting 45 minutes to be seen and then having them tell my husband he needs to fill out paperwork. Then throwing out my urine for the UA. All while treating him as though he was lucky to be there. On top of that I gathered all the documents required. I submitted them 3 times. Then they are denied because they don't see a form that was included. I could go on but we've been run in circles and mistreated. Avoid this place at all costs! UPDATE: because we called and complained about having to redo all the documents because the new PA hadn't requested them the PA called my husband's employer and said he shouldn't be working anywhere. He hasn't lost his job but Beacon has again overstepped. Perfect example of what I stated originally.

Expect to wait an hour plus for the actual appointment then another 30 minutes minimum to get your…read morepaperwork. If you're sending employees here expect them to be gone for at least a couple hours for a simple DOT.

My husband recently received care here for high blood pressure and intermittent heartbeats due to…read moreinsufficient pumping in one ventricle. The office staff were professional, and the cardiologist did an impressive job, even sending personalized notes home to explain the results and their implications. The service was excellent! The medication the doctor recommended has made a significant difference; he no longer experiences skipped heartbeats, and his blood pressure is better controlled without any negative side effects. We are very grateful!

Terrible communication from top to bottom. You'll spend a lot of time on hold, get miss-diagnosed…read more It took 2 years of crap to finally get my husband the procedure he needed. We are finding a new place.