Went in for a lab test for which I'd made an online appointment, got there early & was taken back…read moreimmediately. The tech, Crystal, was nice, funny, cracking jokes. She did mention that it had been very busy earlier so I lucked out with my timing. She dealt with my paperwork efficiently & the whole thing was a positive experience. Got home to find a message on my phone, something had happened to contaminate a bunch of lab tests in their van & would need to return to get it re-done. Wasn't too thrilled although I definitely felt for the tech who had to make a whole bunch of calls to let people know they'd have to return to get their lab tests done again. I was annoyed of course but it certainly wan't her fault. Returned early the following morning without an appointment, waited about 15 minutes, then someone else did my repeat draw & he was also nice & efficient. Afterwards Crystal popped out to apologize again about the previous issue requiring the return visit. She also did something amazing to help me deal with a transportation problem, which I'll never forget. Thank you so much! The only issue I have is with trying to contact Quest on the phone. They don't have anyone there to answer their phone. I finally found a national number on the website, called & was informed it was out of service & to call yet another number. After the normal runaround to reach an actual person they were able to somehow connect me directly with the local Quest & I was able to speak with a person. The 5 stars are for my experience with the employees there. Absolutely amazing.

Ahhhhhhhhhhh This place is frustrating!!…read more Phone number to call a human - nope human to talk to in the main lobby - nope i am all about using technology, but having an iPad set up to set an in person appointment is somewhat frustrating especially when it fails to record you correctly. We set up our appointment for walk in said 940am. it was 9 when we set the appointment. Said we would wait in car. waiting till 945 then went into the lobby, never was notified, talked to a person when they picked up someone who we watched walk in sign up and get served before us. they said to re sign up, WTF! we did new time 1030am. we waited and did get served but this process sucks. Staff was nice the only reason we gave 2 stars. We brought a box to get completed but they can't do this. Frustrating. We continued to go thru with the other items needed but probably didn't need to get done here. We paid $148 for the bloodwork but this would have been free or less at the second location we went to. I am frustrated because they should have told us to just check there before we went thru the bloodwork here. I feel for the staff because it seems like this place is just struggling with staffing and everything but there has to be a better way. This is not quality of care. I'm looking for when getting blood work done. Unfortunately this is one of the only options in town and the other options that we have are just as bad as this one.

Rude manager from the start when I came in. Attitude of a child. Super unprofessional and extremely…read morerude. I would never go back k even if I had no other choice. Good thing there are plenty of other establishments that are cleaner and better mannered staff.

Rude front desk associate, I am hard of hearing and had a fairly simple question to which she…read morereplied with what she said the first time again but with an even worse attitude, she also talked to others the same way. I've never been here before and am new to Alaska, is it that difficult to show some hospitality and respect?

I couldn't believe how fast and efficient the service was at this clinic. You actually get a…read moreperson not a computer who answers the phone when you call. I went early in the morning no appointment necessary, and was in and out in around five minutes. She was so efficient at the blood draw I barely even felt the prick of the needle when she did the blood draw. This was my third time of using their service and I have been satisfied each time. I particularly like the fact that you don't need a Dr.'s referral for tests. It does say right on the form that they don't do coding, and a patients insurance may or may not pay for the lab tests. Doctors are generally the ones who provide the codes. I would recommend their services.

Going to this LAB is the worst experience we have ever had in having our lab work done. 1) BAD…read moreservice, careless repeated attempts to get the vein resulting in painful holes and bruises afterward, and unhelpful responses at every turn. 2) the paperwork was illegible resulting in our insurance not being able to read the form (which I tried to have corrected at the time of the blood work). We have now had to send in our claims twice and we are still not able to have it covered as the lab provided the wrong codes. When I went in for help, they told me they could not help me and could not provide a corrected form so the insurance could process it. 3) The lab and lobby were not clean and very makeshift. It was not professional in any sense. We were thoroughly disappointed. We will never use this lab again for our medical needs.

This is the best Dr. Office in town. Not only are they on the cutting edge, they treat you like a…read moreperson and not a $ sign.

From the owner: Specializing in: - Physicians & Surgeons, Endocrinology,…read moreDiabetes & Metabolism - Physicians & Surgeons

I hope employers are reading these. I've been on both sides of this system. They are the worst…read moreclinic to send your employees. Not only do the mistreat your employees but they overstep their treatment and leave the employer with exposure and risk for legal action. From the employee standpoint it's a horrible place to go. Waiting 45 minutes to be seen and then having them tell my husband he needs to fill out paperwork. Then throwing out my urine for the UA. All while treating him as though he was lucky to be there. On top of that I gathered all the documents required. I submitted them 3 times. Then they are denied because they don't see a form that was included. I could go on but we've been run in circles and mistreated. Avoid this place at all costs! UPDATE: because we called and complained about having to redo all the documents because the new PA hadn't requested them the PA called my husband's employer and said he shouldn't be working anywhere. He hasn't lost his job but Beacon has again overstepped. Perfect example of what I stated originally.

Expect to wait an hour plus for the actual appointment then another 30 minutes minimum to get your…read morepaperwork. If you're sending employees here expect them to be gone for at least a couple hours for a simple DOT.

DO NOT USE THIS CLINIC! They charge an outrageous price for walking in the door. Almost $900 for…read moreabsolutely nothing. They gave me a flu test. I tried to reprocess with my insurance, and they denied me and informed me that this is the offices choice to set the rate. In fact they told me the office chooses to charge $900 but Premera will only go as high as $500. I have had type 1 diabetes for 50 years. I see specialists for my type 1 diabetes, my kidneys, and my eyes. I rarely pay more than my co-pay, and they are looking at labs and doing a more higher quality of care. In this particular case, besides my co-pay I am paying almost another $200. DO NOT USE THEM! They need to lower their prices, my suggestion is get a home test and save your money from this ridiculous office.

Providence Express Care - Huffman Anchorage AK. Modern…read moremedicine delivered rapidly, via zoom. I was able to see an experienced, competent NP w/in 10 mins. of my call. Seamlessly, showed problem over zoom call, and professional had reviewed my records from previous contacts. Very happy w/ service and highly recommend them,

Some jobs require a drug screen...this is your place. Located in a strip mall with plenty of…read moreparking. Overall clean. Nothing special. You enter, sign in, sit down and wait to be called. They take you into a back room. Wash your hands. Go into the bathroom and pee into the cup. Thankfully, no one stands behind you while you pee and you have privacy. No flushing allowed. Come out, sign the paper and you are done.