Ryan Watson actually reached out to me via email to address my issue and he appears sincere about the mis-communication that might have taken place. My review/rating is based solely on the work that was done, which was done but left me with a mess to clean up. Gutters were clean, but then I had to clean up the walkways and surrounding areas afterwards.
Based on recent communication with Ryan, it is good to know that this local business actually cares about the work that they do and are respectable and reputable. I look forward to possibly working with Proven Contracting again in the near future with better and improved follow up / results. As a local business, I prefer to see resources go back to the community and Proven Contracting is a local business in Livingston, NJ that is worth noting.
Original Review for reference --- Proven Contracting of Livingston, NJ did the work without my consent to move forward with the work. I called them to get a quote and set up a date and then called them back to cancel since I found a more competitively priced place to do the gutter cleaning. I did ask them to measure my gutters to get a quote for screen covers to keep the leaves out. I never got the quote for the gutter covers.
A couple of days later after I called to cancel the service but gave the go ahead to proceed with the measurement, I hear several people walking around the roof cleaning the leaves from my gutters. By the time I came out, they had already done most of the work.
If I were to rate them for the work they did, I would say so-so (3 stars). They left leaves which was water jetted from the roof all over the front walkway and on my garage door! I had to clean it up after they were done. Of course, they sent a bill 2-3 months after the work was performed. Since they already did the work, even though it was done without my consent, I feel obligated to pay since there was service performed- I wouldn't even recommend even calling this place unless you want to chance getting work done on your property without your consent and getting a bill for it 2-3 months later. This contractor is on my avoid list and definitely one of my top stories when people ask me about my experience upon newly moving to NJ. read more