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    Protech RV

    4.0 (8 reviews)
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    Services - Protech RV

    RV repair

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    General RV Center

    General RV Center

    (30 reviews)

    Horizons West / West Orlando

    Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

    I am the proud owner of a Rockwood Sig 8626 RBS. Just WOW!!!!! I wish I could give more stars to…read morethis crew! My entire experience with this particular General location was incredible from start to finish. I will start with my first text messages and meeting with my sales manager George. He was knowledgeable, patient, supportive, personable, and reasonable. He was absolutely stellar during both the negotiation process and the closing process. He made me feel like family the entire time and definitely left a lasting mark, that will keep me with General for all of my future RV needs. Samantha, who did the walk through the day of my delivery was also awesome, sweet and thorough. I was running 2 hours late (out of my control) and she was flexible and kind about it, showing me nothing but smiles and grace! She even set my puppy and I up to stay the night in their lot, since my drive that night was going to be 4 hours and I was exhausted. Safety first with this bunch! Ryan, who not only perfectly installed my weight distribution hitch (with several roadblocks due to my negligence with a trailer hitch key AND my tardiness) but also went above and beyond with sharing his personal RV experiences/tips/tricks. His technical expertise was comprehensive and meticulous. He was also SO loving to my puppy, who I had to bring with me that day...making sure she stayed cool in my truck. Even when he was finished with the job, he brought her water and love while I was inside with finance. He walked me through my entire list of questions that I had the next day, still tweaking a few things to make sure my rig was perfection and that I understood every nuance. Now that is incredible customer service! I also want to through props to Tom! While on site, I had some mechanical issues with my new truck (which was my tow vehicle). He went out of his way to make sure that my vehicle was safe to drive home, as well as taking his precious time (it was past closing time) to educate me on the problem, how to remedy it, and how to discuss it with my mechanic who sold it to me...making sure I understood their liability and how to approach the situation to be successful. GRATEFUL! This is a long review because I am still feeling SO much gratitude for my experience with General RV in Winter Garden. I feel like not many customers get to say that after making a major purchase like this. I usually hear horror stories and this experience from start to finish, was like a dream. Thanks ya'll!! Lily and I will be back for sure!

    Giant Recreation World - Winter Garden

    Giant Recreation World - Winter Garden

    (39 reviews)

    Horizons West / West Orlando

    I found an RV online I was interested in. There's a button to click to get the best price so I…read moreclicked the button and entered my information. The first response regarding the price was just giving me the same price so I questioned what is the get best price button? I was told by Kevin that would be $500 off. I asked very detailed and specific questions regarding final out the door, price terms and interest rate. He only responded with the out the door price of the RV so I didn't respond. Then I started receiving text messages from Devon asking if I wanted to move forward. Again, I said I needed to know the terms so I could decide how I wanted to finance it. Devon only quoted me a monthly payment of $329-$359. I didn't respond. Again, I was asked if I wanted to move forward with the purchase. So again, I asked what is the interest rate in term? Devon responds with 8.9% for 180 months.!!! I respond with the figures and that none of that math adds up. Then this morning the sales manager James Spallino starts interjecting in the text thread and is extremely rude. Calling me out like he's smarter than me talking about something totally different. Very unprofessional and totally uncalled for. There are thousands upon thousands of RVs for sale. You would think as a sales manager, the goal would be to get one sold. Instead of trying to be little or intimidate somebody into buying, his role should be high-level customer service with the ability to understand and communicate financing options and negotiate the best deal for the customer. The one portion of the text chain below should give a good idea

    We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

    Travelcamp RV - Clermont

    Travelcamp RV - Clermont

    (6 reviews)

    My husband and I were looking to buy a travel trailer, and we found one online that they were…read moreselling that we really liked, so we stopped by to check it out. They are in the process of a big expansion project, so they will have a lot more inventory soon. The store had recently opened, and we found out that they had a lot of new year-end models, so we got a really good deal since they wanted to sell it and get new inventory! They even included an anti-sway hitch system and $300 worth of things you need to have for your RV, such as wheel chocks, toilet paper, hoses, and tank enzymes! Everyone there was really nice and answered all of our questions. If they didn't know the answer, they found out! I thought it was great that they take a couple of days to do a thorough inspection of the trailer and make sure everything works before you can take the trailer. We did notice that some trim was damaged, and we're waiting on it to arrive from the factory and get fixed. Hopefully, this will be done soon and without issue since it's covered under warranty. Rating from F to A+++, they get an A+++.

    We were planning a cross country road trip so we came in for an inspection and the install of a…read moresoftstart for the A/C. We left with damage to our camper, an inoperable A/C and softstart, and no confidence that any of the work was actually done. We paid about $1000. The tech damaged the outside vent trying to get at the a/c unit (when this was unnecessary). The tech damaged the wall, trying to remove the table. The tech incorrectly wired the softstart making the a/c inoperable. The tech lost a couch button cover (later recovered in the a/c storage area). All the work was sloppy, with no respect to the camper. No attention to detail. No work quality. Leftover pieces and parts from the work and tools were just left in the camper when we picked it up. Dirty hand prints were everywhere. Cabinets were opened. When we returned the camper to say the A/C and softstart were not working, they held it for a week, claimed nothing was wrong, and returned it to us still broken. And they did nothing to offer recovery for the other damage they did to the camper. There was no way we were bringing back a third time. We took it home, researched the error, opened the A/C up, and found that the wiring was incorrect, and we fixed it. The tech attached the camper white wire to the softstart blue wire. It should have been the camper white/blue wire to the softstart blue wire. This is terrible service and incompetence. Good luck to you if you choose to use their services.

    Blue Compass RV-Orlando - So exciting

    Blue Compass RV-Orlando

    (146 reviews)

    AMAZING experience with Mike and Patrick they quickly assessed why my freshwater tank wasn't…read morefilling! These two are incredible thank you for making my day! 15/10 recommend appreciate you guys!

    Well, I reported this business to the Better Business Bureau to hopefully get a solution, but…read morefigured I would write a review here as well. I am writing this review regarding Blue Compass RV in ORLANDO's excessive and unjustified retention of our RV, which resulted in substantial and unnecessary out-of-pocket lodging expenses. Blue Compass RV retained possession of our RV for a total of 105 days, during which they repeatedly failed to provide accurate timelines or meaningful progress updates. Communication throughout this period was inconsistent and inadequate. I received written communication from the service manager, Ashlyn, explicitly acknowledging that the prolonged delay was due to staffing shortages and that ongoing communication failures regarding timelines and expectations were the dealership's responsibility, not ours. According to the dealership's own service records, the total documented labor time across all jobs was approximately 6 hours and 35 minutes, and even the documented work was incomplete. Given the minimal and unresolved nature of the work performed, retaining our RV for 105 days is completely unjustified. Because our RV is our current residence, we were forced to secure alternative lodging for ourselves and our dog during the time the dealership retained the unit, which they were aware and completely inconsiderate of. We chose inexpensive, conservative lodging locations to keep cost low. These lodging expenses totaled $9,049.84, which I shared with them as proof. Additionally, we were informed that Blue Compass RV would cover approximately $8,000 in lodging expenses due to the prolonged delay. However, when we were later sent an agreement to sign, it reflected only $5,500 and included overbroad release language extending beyond lodging reimbursement and requiring waiver of unrelated rights. This was inconsistent with what had been represented to us and was not acceptable. I'm asking for a full reimbursement of our lodging expenses with either no agreement signed or an agreement that reflects only what the reimbursement is for: lodging expenses only. I want to add that not only did it take 105 days for us to get our RV back, when they only worked on the RV for 6 1/2 hours according to their own paperwork, but when we received our RV back, not only was hardly anything fixed, but there was more damage and extremely horrible workmanship. I recommend finding an independent RV tech with good ratings and I would never go to blue compass to purchase an RV or for any repair work. The entire experience was absolutely horrible.

    Protech RV - rv_dealers - Updated May 2026

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