My husband and I were looking to buy a travel trailer, and we found one online that they were…read moreselling that we really liked, so we stopped by to check it out. They are in the process of a big expansion project, so they will have a lot more inventory soon. The store had recently opened, and we found out that they had a lot of new year-end models, so we got a really good deal since they wanted to sell it and get new inventory! They even included an anti-sway hitch system and $300 worth of things you need to have for your RV, such as wheel chocks, toilet paper, hoses, and tank enzymes! Everyone there was really nice and answered all of our questions. If they didn't know the answer, they found out! I thought it was great that they take a couple of days to do a thorough inspection of the trailer and make sure everything works before you can take the trailer. We did notice that some trim was damaged, and we're waiting on it to arrive from the factory and get fixed. Hopefully, this will be done soon and without issue since it's covered under warranty. Rating from F to A+++, they get an A+++.

We were planning a cross country road trip so we came in for an inspection and the install of a…read moresoftstart for the A/C. We left with damage to our camper, an inoperable A/C and softstart, and no confidence that any of the work was actually done. We paid about $1000. The tech damaged the outside vent trying to get at the a/c unit (when this was unnecessary). The tech damaged the wall, trying to remove the table. The tech incorrectly wired the softstart making the a/c inoperable. The tech lost a couch button cover (later recovered in the a/c storage area). All the work was sloppy, with no respect to the camper. No attention to detail. No work quality. Leftover pieces and parts from the work and tools were just left in the camper when we picked it up. Dirty hand prints were everywhere. Cabinets were opened. When we returned the camper to say the A/C and softstart were not working, they held it for a week, claimed nothing was wrong, and returned it to us still broken. And they did nothing to offer recovery for the other damage they did to the camper. There was no way we were bringing back a third time. We took it home, researched the error, opened the A/C up, and found that the wiring was incorrect, and we fixed it. The tech attached the camper white wire to the softstart blue wire. It should have been the camper white/blue wire to the softstart blue wire. This is terrible service and incompetence. Good luck to you if you choose to use their services.

I used the Kelly Blue Book (KBB) feature of getting offers from three dealers to purchase my 2023…read moreMazda Miata RF Grand Sport. KBB provides a purchase dollar amount. I went to Thurston first, Michelle took some pictures, made a phone call and provided a price. The price was higher than the price provided by KBB. This all only took about five or possibly ten minutes at most. I had previously gotten a trade-in offer from a new car dealer (Thurston's offer was more than 20% higher). After leaving Thurston's, I drove to a new car dealer provided by KBB. The evaluation and offer took over 30 minutes and their offer was almost $2,000 less than the KBB purchase price (Thurston's offer was over 9% higher). There was a third KBB dealer listed, but I elected to skip them and go back to Thurston. Michelle cut a check in a couple of minutes and Andy Thurston drove me home. A totally painless transaction, which is not what I have experienced with almost all other dealers. I highly recommend Thurston Auto and RV Sales.

Yes Rich was good to work with but I was sold a 1998 Itaska Suncruiser…read morewith cracked Windshields. They had their Glass guy look it over and gave me the ok to buy. The RV is now in a shop due to the entire steel support for the windshields rusted out. It will cost me $7000.00 to repair. I bought it as is....no recourse.

Alex the tech did our service work and is the best and a great guy. We had water leaks in the…read moreshower and he fixed the problem quickly and we had no more trouble. We also had them install a new commode and he did a great job. Michelle in the office helped us schedule the work and get the parts so we didn't need to alter our plans while on vacation. We will be using Protech when we are in the area.

Dalton was a pleasure to have working on our RV Jack pump. Michele and the rest of the team at the…read morehome base were a great help with completing our task with coverage and paperwork. I highly recommend this service and will continue to use them if a problem arises in this area again. Thanks again. Al

purchased new off lot, 2026 Nexus Viper 29' coach. refrigerator will not close without slamming…read morevery hard, overhead light by windshield will not turn off. They called and wanted a review of their service and when we started to voice our complaints about the above issues, they hung up.

Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

We truly had a great experience buying a Coachmen Apex Nano travel trailer from Giant Recreation…read moreWorld in Winter Garden, FL! We live in Navarre, FL, so most of the process was done online and over the phone. We initially were a bit hesitant because of this, but the paperwork process was super smooth. Our salesman, Ron Newsome, along with help from James Thorpe, made things incredibly easy. Although I had done some research, not having seen the trailer in person also made us a bit nervous. But I was assured along the way that they would do what they could to make sure we were happy with our purchase. Once our paperwork was straight, we set up a date and drove all the way from Navarre to pick up our RV. We arrived late for our walkthrough, but Karen was standing by waiting for us and did a wonderful job showing us the RV. After that, we went to see Brandon in finance, who had everything ready to go! While we did our walkthrough, a gentleman (wish I remembered his name) from the service department expertly installed a weight distribution hitch on our vehicle. He later gave us a few great tips on connecting and towing our trailer. The team at GRW made the trip completely worth it. Everyone was extremely friendly and helpful. We were impressed with the facility and RV selection at their Winter Garden location. We highly recommend GRW for any RV purchase or needs! - Fernando and Myriam H.

We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

Awful dealership. Asked for a rv dump station service ... as part of Sam's . Was flipped off to a…read moreKOA up the road . I don't believe a RV dealership don't have a sewage dump station . Should have got the young lady's name . Actually she wasn't a a lady .

Customer Service was horrible when ask for help with a propane hose was ignored ended up buying the…read morewrong thing and when I returned the product I didn't get my points back. Just go to Amazon way cheaper!

One of the best experiences I've had. My husband and I had been looking for an RV for a while. We…read morefinally made a decision to get a Vintage looking camper...but with all the modern amenities of a newer model. We went to 2 other RV dealers, and were not happy with the service, nor the pricing of the units. I drove 2.5 hrs and had the pleasure of spending time with Bob and KC at Cypress RV sales. Ultimately we bought our 2017 Vintage camper from them. KC took the time to show us all the bells and whistles of our 'new' RV. There was no pressure, or hurried hustle to make the 'sale'. We would recommend Cypress RV Sales to anyone that wants personalized and pleasant service. You don't feel left out in left field after you drive off the lot. Thanks again Elaine, Rich

From the owner: We are a top seller in new and pre owned RV's, campers, motorhomes, mobile homes in Winter Haven…read moreand Lakeland 33884 market. Our RV camping is the most popular all around Winter Haven & Lakeland. We listen and provide customized rv sales solutions. We buy, sell & consign. Contact us more information.

I had an outstanding experience at Camping World, and I highly recommend asking for Jason! He went…read moreabove and beyond to make sure all of my questions were answered and that I found exactly what I needed. His knowledge, professionalism, and customer service are second to none. Jason truly cares about his customers and takes the time to make the entire process easy and stress-free. If you're visiting Camping World, do yourself a favor and ask for Jason--you won't be disappointed. He's the best of the best!

Service department will charge you for work that was never done . Wrong parts ordered and prolonged…read morethe time they had the camper.

I'm very happy with the people at endurorv. They went to great lengths to make me happy and get my…read moretrailer shipped to me before Memorial weekend. They were quick to respond to my questions, even after hours. It was shipped from Orlando to Denver in three days from when the final paperwork was completed. They sent me many pictures of the trailer, and when I received it, it was exactly how it was in the pics. The reason I bought it from them was because my local dealers wanted around 7K more for a trailer that had less amenities. Thanks endurorv for the great service!

From the owner: Enduro toy haulers are perfect for all of your outdoor adventures and can transport your motorbike,…read moreATV, golf cart, bicycles, canoe, kayak, and other recreational gear. With an innovative design and fabrication, our toy hauler trailers are super lightweight above standard trailers. Call (407) 630-2183 or visit our Orlando, FL location to make a reservation or inquire about purchasing a toy hauler and enjoy a hassle-free journey.

I had a great experience with LaMasa in Sanford Fl. this is my first Rv. My sales guy Tim was…read moreamazing in helping me. Nate the credit guy was just as amazing in guiding me through. Mike, the manager, was just as amazing and helpful. I had a great experience, I kept changing my mind, and had no pressure from the team, only support. Today I purchased my first RV and it went perfectly smooth. Chris the technician who walked me through everything and I asked a thousand questions , I put him through 2 hours of hell and he never missed a beat. It was a great experience. He taught me everything with a smile on his face, what a professional, and patient with me. I would recommend this outfit to anyone looking for an RV. They put up with my uncertainty and were patient with me. Top class operation. Thank you team, I am extremely happy. Mike Bennett

Our whole experience buying our first RV was wonderful. Diana was helpful, knowledgable and…read moreprofessional During negotiations and our first test drive. Luis was amazing explaining all the ins and outs of our Unity from chassis to shower and sooo much in between -Not that we remember it all but we took a lot of notes! And last, but not least, Devon was very kind and flexible when we needed to change our delivery time more than once. She was "johnny-on- the- spot" to make sure we had everything we needed before we took our new baby home. Thanks to everyone from Rey and Karla Campbell