Very Knowledgeable and willing to share information. Knows the area well and also the history. Mark…read morewas willing to check out lots to help determine the type of home they could be placed in what type of lot.

I'd like to give a very grateful shoutout to Camping World in Bartow, Florida. We purchased our RV…read morenearly a year ago at another location. Overall, that was a good experience, but we have noted several things needing repair or replacing. There was a persistent leak at the top of the slide and we were never happy with our stock Norcold absorption refrigerator. It was small, somewhat loud, and didn't keep consistently cold in the refrigerator area - top versus bottom temps were off by 10º sometimes, and once outdoor temps hit the 80s, milk wouldn't keep. So, we drove from Sebring to Bartow and met an incredible team of people at Camping World of Bartow. Preston took time to confirm and bring in a compressor-driven refrigerator from outside storage. Todd did the installation and took care of the leak and several other items for us. (As the service staff said, who else has his degree of know-how? - though not to imply that other techs aren't good at what they do) And Julia was a fantastic service rep. We are incredibly pleased with the new refrigerator, which, after a few adjustments, is doing an amazing job keeping frozen things frozen and refrigerated items cold in the upper 30s range. (We had to reduce the cold setting as it was actually too cold.) I hope management reads this and appreciates that you have many terrific people at your location.

Horrible customer service we are currently shopping attys to help sue them..waiting over a month…read morefor word on my ac being fixed and they refuse to return my calls...

We bought a new unit in late 2021 in Kansas, brought it back to them for the warranty repairs…read morebefore the initial year was up and they did nothing! They knew we were getting ready to live in it full time. Well, fought and fought with Wichita RV East for months with no resolve, so we contacted South Trails RV since we were now in Florida!! Holy cow there is customer service in the RV world!! Bonnie is awesome! She listened, wrote down our issues, set up a date (a week) for us to drop it off while we went on a cruise, and was able to complete some repairs and order the remainder! Within one visit, we had more focused interaction than eight months of dealing with the other dealer! Thanks to Bonnie and her team for getting our issues sorted out and for fighting with the manufacturer about warranty lag time due to the previous dealer!

if you need your rv serviced or repaired the staff at South Trails RV are the best. Cody & Melissa…read moreare patient and understanding when you are having problems. They will work with your insurance or warranty company and will always do their very best to get you in on short notice. There guys in the shop are top notch they get the job done in a timely manner and haven't let me down yet. They are very thankful to Veterans and off a discount. So, if you are in the heartland area of Florida and need maintenance to repairs go by and see Cody or Melissa you won't be disappointed.

I met Dave and Gentry when I arrived from a long drive from my home in the Midwest. I needed a…read morereasonable place to store my RV for 3 months while I was wintering nearby. They offered me a very fair rental rate and a primo spot I was able to access 24/7....a rarity in many places! I was thinking about possibly doing a consignment deal to try to sell my 2015 Winnebago Era 170 while I was there, so the guys went through my unit thoroughly and gave me an idea of what it was worth. No hassle and they let me think it all over for a couple of weeks. No pressure. I decided against a consignment sale and opted instead to continue to drive it for another year. I'm headed back in a month for my annual trek. I wouldn't consider storing my unit anywhere else. Great guys who make customers feel like family. Who knows, I just might do that consignment deal this year!!

I bought a 2004 Jayco Greyhawk class C RV from these guys. I did what I thought was a pretty…read morethorough inspection prior to buying it and it was bought "as is" with no expressed warranty. I was happy with the final price and they did a very thorough walk thru with me showing me how everything worked and fixed any of the things I found wrong which was mostly superficial broken things like trim molding, plastic parts, etc... after getting it home I started encountering more issues that my test drive didn't reveal but I don't really think it was intentional on their part. I did the needed repairs and got it ready for a trip to Montana. I bought it during the dry season and about a month after I purchased it, we started getting very heavy rains everyday. About 100 miles into my 6000 mile trip out west while filling up the gas tank I noticed a very small deformation on the front side of the nose cap. There was a stick on reflector where it was protruding and I pealed it back to reveal a quarter size hole in the fiberglass right at the seam. I put a piece of tape on it and kept driving. We made it to GA and the tape had pulled off and the side panel was swollen and pulling back from the corner seam. I bought some incredibly strong "as seen on TV" waterproof sealing tape and taped over the hole and the seam. We did not want to cancel the trip over this but it was extremely nerve wracking because I was afraid that side panel was going to start ripping off. We kept an eye on the tape and added more as needed but the air pressure was causing the swelling and delamination to get worse. By the time I got home it was swollen all the way back to the bunk window. I called a delam repair company and they told me it would probably cost 5-7 grand to fix it! I was completely devastated as I still owe 22 grand on this thing. After further research I figured out that the stick on reflectors were added to cover the hole as they were not on any other Greyhawk I saw for that year. I brought it back to RV World expecting them to tell me to kiss their ass and that it was sold as is. They were very calming and said that they would try and fix it for a lot cheaper than what I was quoted and only charge me what their costs were. They had my RV for a month and when they called me to tell me it was done I was expecting them to say it was thousands of dollars to fix. The water damage got into the overhead bunk and all behind the panel. They had to replace a lot more than we originally thought but they fixed it right. They replaced the bunk, had to pull the bunk window and replace the panel behind it. It was a major repair and they did a great job! I couldn't be happier and they didn't try and rip me off or even charge me what the repair was worth. They took great care of me even though they had zero obligation or anything to gain.

Dave's great! Nice, casual and relaxed environment. Very cooperative and educational.read more

Our first Camping trailer purchase, so we did a lot of online searching and visiting many, many…read moredealers through Florida. In fairness most were really polite and responsive, but we definitely clicked at Gerzeny's. Peter and Michael were the sales team and Were great, every question, twice... the support staff here also went beyond what I had expected to assist in the sale. I would certainly let people know of this location, we cam e down from St Augustine for the right trailer and experience. Thanks to all the team.

Great experience working with these people their salesman Paul was professional and knowledgeable…read more I would do business with these people again.

1st Love our camper. Communication is tough. Awning motor shaft broke. No help. Furnace not…read moreworking. They fixed it but I had to pay repair company. Called GM a month ago.Never called back.

I have several years experience dealing with RV dealerships. My last visit was to repair the side…read morefrom an underestimated short turn. They did a great job. While it was there they serviced the axels and fixed a warranty issue. I really like their weekly updates when awaiting parts. The service manager, parts manager and shop staff are just simply good people. I highly recommend buying a trailer from them. It's the service after the sale. Not something you'll find at those big money machine dealers. Thank you Travel Camp of Melborne. You Rock! We're off to Maine for the summer.

I purchased a Solaire 320TSBH from Travelcamp early December 2022; when I first started looking at…read morecampers there all the salesreps were working with a manufacturers rep; I just kinda cruised the lot abit and really didn't see anything that was making me want to pull the trigger. As I was casually walking around a Travelcamp employee (April O'Leary) walk by and asked if I needed any help and explained why the sales reps were tied up at the moment, so she put off what had brought her outside and kindly gave me a tour of what they had that might fit what I wanted. The last unit she pointed out was the 320, the design of the 320 doesn't leave much to preview wiyh the slides but I could tell it had the potential of what I wanted. We discussed getting the 3 slides out while I went to eat lunch, when I came back April met me at the front door and we went and toured the 320; it was everything I was looking for. After that I made several follow on visits to the dealership to walk through the unit again and be sure. On the last day someone had decided to buy that unit which worked out well because I mentioned the 320 the Ocala dealership had which had a couple of features the one I had been looking at didn't and April assured me that she could get that one from Ocala to Melbourne for me; win win for me. After giving Travelcamp a deposit they facilitated the transfer of the 320 to Melbourne at which April and I did a walk-through of the unit, she took notes of the very short list of things that needed to be resolved before I would close on the unit. The closing day, I met April & Jerry at the dealership to do the final walk-through and close on the unit. I could've save a small chunk of money by traveling a short distance and picked the 320 from another dealership, but the interactions with April throughout the entire process from walking onto the lot through the sale, April's punctuality and wiliness to listen instead of just selling made me a just want to buy the 320 from her at that dealership. If you're ever in the market and near Melbourne, stop in and see April, she is as genuine as they come, listens to what you have to say and doesn't know how to put pressure on you. I hope that I will need to buy another camper soon and she will still be!

We were here from out of town and our AC went out. We had a mobile tech that was giving us the…read morerunaround so we went to Giant Recreation World to see if we could get our AC fixed. Konnor in service let us bring it in the same day. He promptly worked with our warranty company to get our claim approved. He recommended the Furrion AC over our Coleman which is much quieter wow so glad we did awesome A/C. My wife saw two recliner chairs and Courtney in parts explained how much they were discounted. Wow what a deal! We asked Konnor what would cost to install very inexpensive at $204. He also said they could install them while they were working on the A/C. Courtney quickly measured and was awesome assisting with what we needed a power cord. The RV tech was awesome I believe his name was Cory he also fixed our entry door lock that was a problem. What an awesome dealership thank Konnor, Courtney and Cory.

The back and forth over the camper was ridiculous all for them to sell the first one out from under…read moreus. The salesperson we were with was rude and pushy and made me very uncomfortable. Then when we got there they charged us over $200 in service fees for the guy to adjust my fifth wheel hitch, which took less than 2 minutes. They also scheduled us for a walk through at a day and time I very specifically said we were not available just because they wanted to get the unit sold for their monthly numbers. And to top it all off, the appliances don't work and stuff keeps breaking off the walls on a brand new unit. Edited to add: this is the location on Culver St in Palm Bay. My 5th wheel RV was dropped off there this morning (March 23, 2026) for repairs. No idea why the GM is claiming they don't know anything about me and claiming my post should be removed. In regards to the pushiness, Wendy was the original sales associate I was with and I asked Ryan to please be placed with someone else as she was too aggressive for me.

Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

I am the proud owner of a Rockwood Sig 8626 RBS. Just WOW!!!!! I wish I could give more stars to…read morethis crew! My entire experience with this particular General location was incredible from start to finish. I will start with my first text messages and meeting with my sales manager George. He was knowledgeable, patient, supportive, personable, and reasonable. He was absolutely stellar during both the negotiation process and the closing process. He made me feel like family the entire time and definitely left a lasting mark, that will keep me with General for all of my future RV needs. Samantha, who did the walk through the day of my delivery was also awesome, sweet and thorough. I was running 2 hours late (out of my control) and she was flexible and kind about it, showing me nothing but smiles and grace! She even set my puppy and I up to stay the night in their lot, since my drive that night was going to be 4 hours and I was exhausted. Safety first with this bunch! Ryan, who not only perfectly installed my weight distribution hitch (with several roadblocks due to my negligence with a trailer hitch key AND my tardiness) but also went above and beyond with sharing his personal RV experiences/tips/tricks. His technical expertise was comprehensive and meticulous. He was also SO loving to my puppy, who I had to bring with me that day...making sure she stayed cool in my truck. Even when he was finished with the job, he brought her water and love while I was inside with finance. He walked me through my entire list of questions that I had the next day, still tweaking a few things to make sure my rig was perfection and that I understood every nuance. Now that is incredible customer service! I also want to through props to Tom! While on site, I had some mechanical issues with my new truck (which was my tow vehicle). He went out of his way to make sure that my vehicle was safe to drive home, as well as taking his precious time (it was past closing time) to educate me on the problem, how to remedy it, and how to discuss it with my mechanic who sold it to me...making sure I understood their liability and how to approach the situation to be successful. GRATEFUL! This is a long review because I am still feeling SO much gratitude for my experience with General RV in Winter Garden. I feel like not many customers get to say that after making a major purchase like this. I usually hear horror stories and this experience from start to finish, was like a dream. Thanks ya'll!! Lily and I will be back for sure!