purchased new off lot, 2026 Nexus Viper 29' coach. refrigerator will not close without slamming…read morevery hard, overhead light by windshield will not turn off. They called and wanted a review of their service and when we started to voice our complaints about the above issues, they hung up.

Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

I had a great experience with LaMasa in Sanford Fl. this is my first Rv. My sales guy Tim was…read moreamazing in helping me. Nate the credit guy was just as amazing in guiding me through. Mike, the manager, was just as amazing and helpful. I had a great experience, I kept changing my mind, and had no pressure from the team, only support. Today I purchased my first RV and it went perfectly smooth. Chris the technician who walked me through everything and I asked a thousand questions , I put him through 2 hours of hell and he never missed a beat. It was a great experience. He taught me everything with a smile on his face, what a professional, and patient with me. I would recommend this outfit to anyone looking for an RV. They put up with my uncertainty and were patient with me. Top class operation. Thank you team, I am extremely happy. Mike Bennett

Our whole experience buying our first RV was wonderful. Diana was helpful, knowledgable and…read moreprofessional During negotiations and our first test drive. Luis was amazing explaining all the ins and outs of our Unity from chassis to shower and sooo much in between -Not that we remember it all but we took a lot of notes! And last, but not least, Devon was very kind and flexible when we needed to change our delivery time more than once. She was "johnny-on- the- spot" to make sure we had everything we needed before we took our new baby home. Thanks to everyone from Rey and Karla Campbell

I used the Kelly Blue Book (KBB) feature of getting offers from three dealers to purchase my 2023…read moreMazda Miata RF Grand Sport. KBB provides a purchase dollar amount. I went to Thurston first, Michelle took some pictures, made a phone call and provided a price. The price was higher than the price provided by KBB. This all only took about five or possibly ten minutes at most. I had previously gotten a trade-in offer from a new car dealer (Thurston's offer was more than 20% higher). After leaving Thurston's, I drove to a new car dealer provided by KBB. The evaluation and offer took over 30 minutes and their offer was almost $2,000 less than the KBB purchase price (Thurston's offer was over 9% higher). There was a third KBB dealer listed, but I elected to skip them and go back to Thurston. Michelle cut a check in a couple of minutes and Andy Thurston drove me home. A totally painless transaction, which is not what I have experienced with almost all other dealers. I highly recommend Thurston Auto and RV Sales.

Yes Rich was good to work with but I was sold a 1998 Itaska Suncruiser…read morewith cracked Windshields. They had their Glass guy look it over and gave me the ok to buy. The RV is now in a shop due to the entire steel support for the windshields rusted out. It will cost me $7000.00 to repair. I bought it as is....no recourse.

We truly had a great experience buying a Coachmen Apex Nano travel trailer from Giant Recreation…read moreWorld in Winter Garden, FL! We live in Navarre, FL, so most of the process was done online and over the phone. We initially were a bit hesitant because of this, but the paperwork process was super smooth. Our salesman, Ron Newsome, along with help from James Thorpe, made things incredibly easy. Although I had done some research, not having seen the trailer in person also made us a bit nervous. But I was assured along the way that they would do what they could to make sure we were happy with our purchase. Once our paperwork was straight, we set up a date and drove all the way from Navarre to pick up our RV. We arrived late for our walkthrough, but Karen was standing by waiting for us and did a wonderful job showing us the RV. After that, we went to see Brandon in finance, who had everything ready to go! While we did our walkthrough, a gentleman (wish I remembered his name) from the service department expertly installed a weight distribution hitch on our vehicle. He later gave us a few great tips on connecting and towing our trailer. The team at GRW made the trip completely worth it. Everyone was extremely friendly and helpful. We were impressed with the facility and RV selection at their Winter Garden location. We highly recommend GRW for any RV purchase or needs! - Fernando and Myriam H.

We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

One of the best experiences I've had. My husband and I had been looking for an RV for a while. We…read morefinally made a decision to get a Vintage looking camper...but with all the modern amenities of a newer model. We went to 2 other RV dealers, and were not happy with the service, nor the pricing of the units. I drove 2.5 hrs and had the pleasure of spending time with Bob and KC at Cypress RV sales. Ultimately we bought our 2017 Vintage camper from them. KC took the time to show us all the bells and whistles of our 'new' RV. There was no pressure, or hurried hustle to make the 'sale'. We would recommend Cypress RV Sales to anyone that wants personalized and pleasant service. You don't feel left out in left field after you drive off the lot. Thanks again Elaine, Rich

From the owner: We are a top seller in new and pre owned RV's, campers, motorhomes, mobile homes in Winter Haven…read moreand Lakeland 33884 market. Our RV camping is the most popular all around Winter Haven & Lakeland. We listen and provide customized rv sales solutions. We buy, sell & consign. Contact us more information.

Awful dealership. Asked for a rv dump station service ... as part of Sam's . Was flipped off to a…read moreKOA up the road . I don't believe a RV dealership don't have a sewage dump station . Should have got the young lady's name . Actually she wasn't a a lady .

Customer Service was horrible when ask for help with a propane hose was ignored ended up buying the…read morewrong thing and when I returned the product I didn't get my points back. Just go to Amazon way cheaper!

I have several years experience dealing with RV dealerships. My last visit was to repair the side…read morefrom an underestimated short turn. They did a great job. While it was there they serviced the axels and fixed a warranty issue. I really like their weekly updates when awaiting parts. The service manager, parts manager and shop staff are just simply good people. I highly recommend buying a trailer from them. It's the service after the sale. Not something you'll find at those big money machine dealers. Thank you Travel Camp of Melborne. You Rock! We're off to Maine for the summer.

I purchased a Solaire 320TSBH from Travelcamp early December 2022; when I first started looking at…read morecampers there all the salesreps were working with a manufacturers rep; I just kinda cruised the lot abit and really didn't see anything that was making me want to pull the trigger. As I was casually walking around a Travelcamp employee (April O'Leary) walk by and asked if I needed any help and explained why the sales reps were tied up at the moment, so she put off what had brought her outside and kindly gave me a tour of what they had that might fit what I wanted. The last unit she pointed out was the 320, the design of the 320 doesn't leave much to preview wiyh the slides but I could tell it had the potential of what I wanted. We discussed getting the 3 slides out while I went to eat lunch, when I came back April met me at the front door and we went and toured the 320; it was everything I was looking for. After that I made several follow on visits to the dealership to walk through the unit again and be sure. On the last day someone had decided to buy that unit which worked out well because I mentioned the 320 the Ocala dealership had which had a couple of features the one I had been looking at didn't and April assured me that she could get that one from Ocala to Melbourne for me; win win for me. After giving Travelcamp a deposit they facilitated the transfer of the 320 to Melbourne at which April and I did a walk-through of the unit, she took notes of the very short list of things that needed to be resolved before I would close on the unit. The closing day, I met April & Jerry at the dealership to do the final walk-through and close on the unit. I could've save a small chunk of money by traveling a short distance and picked the 320 from another dealership, but the interactions with April throughout the entire process from walking onto the lot through the sale, April's punctuality and wiliness to listen instead of just selling made me a just want to buy the 320 from her at that dealership. If you're ever in the market and near Melbourne, stop in and see April, she is as genuine as they come, listens to what you have to say and doesn't know how to put pressure on you. I hope that I will need to buy another camper soon and she will still be!

I met Dave and Gentry when I arrived from a long drive from my home in the Midwest. I needed a…read morereasonable place to store my RV for 3 months while I was wintering nearby. They offered me a very fair rental rate and a primo spot I was able to access 24/7....a rarity in many places! I was thinking about possibly doing a consignment deal to try to sell my 2015 Winnebago Era 170 while I was there, so the guys went through my unit thoroughly and gave me an idea of what it was worth. No hassle and they let me think it all over for a couple of weeks. No pressure. I decided against a consignment sale and opted instead to continue to drive it for another year. I'm headed back in a month for my annual trek. I wouldn't consider storing my unit anywhere else. Great guys who make customers feel like family. Who knows, I just might do that consignment deal this year!!

I bought a 2004 Jayco Greyhawk class C RV from these guys. I did what I thought was a pretty…read morethorough inspection prior to buying it and it was bought "as is" with no expressed warranty. I was happy with the final price and they did a very thorough walk thru with me showing me how everything worked and fixed any of the things I found wrong which was mostly superficial broken things like trim molding, plastic parts, etc... after getting it home I started encountering more issues that my test drive didn't reveal but I don't really think it was intentional on their part. I did the needed repairs and got it ready for a trip to Montana. I bought it during the dry season and about a month after I purchased it, we started getting very heavy rains everyday. About 100 miles into my 6000 mile trip out west while filling up the gas tank I noticed a very small deformation on the front side of the nose cap. There was a stick on reflector where it was protruding and I pealed it back to reveal a quarter size hole in the fiberglass right at the seam. I put a piece of tape on it and kept driving. We made it to GA and the tape had pulled off and the side panel was swollen and pulling back from the corner seam. I bought some incredibly strong "as seen on TV" waterproof sealing tape and taped over the hole and the seam. We did not want to cancel the trip over this but it was extremely nerve wracking because I was afraid that side panel was going to start ripping off. We kept an eye on the tape and added more as needed but the air pressure was causing the swelling and delamination to get worse. By the time I got home it was swollen all the way back to the bunk window. I called a delam repair company and they told me it would probably cost 5-7 grand to fix it! I was completely devastated as I still owe 22 grand on this thing. After further research I figured out that the stick on reflectors were added to cover the hole as they were not on any other Greyhawk I saw for that year. I brought it back to RV World expecting them to tell me to kiss their ass and that it was sold as is. They were very calming and said that they would try and fix it for a lot cheaper than what I was quoted and only charge me what their costs were. They had my RV for a month and when they called me to tell me it was done I was expecting them to say it was thousands of dollars to fix. The water damage got into the overhead bunk and all behind the panel. They had to replace a lot more than we originally thought but they fixed it right. They replaced the bunk, had to pull the bunk window and replace the panel behind it. It was a major repair and they did a great job! I couldn't be happier and they didn't try and rip me off or even charge me what the repair was worth. They took great care of me even though they had zero obligation or anything to gain.