Ron recently installed our kitchen sink, garbage disposal, hooked up the dishwasher, and put in a…read morenew toilet. He did an excellent job--everything was installed carefully, tested thoroughly, and works perfectly. Ron also provided a one-year warranty on his work, though I doubt we'll need it because his craftsmanship was impeccable. Highly recommended!

Rob is a terrific plumbing contractor. We live in a 1810 Federal and the house needed lots of…read morework. Over the past 7 years we've had Rob help us with new sinks, outside water pump, and a whole new bathroom. Ron will be the first we call when its time for the kitchen and 2nd floor bathroom upgrades. Professional, communicative, dependable and fairly priced - everything you want in a plumber.

I was seriously impressed with my experience with Schaeffer mechanical. They were timely,…read morerespectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job.

By far the very best! Sheaffer Mechanical is the only company we use and always our first call!…read moreGood rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much!

We had an outstanding experience with Ranck from start to finish…read more Our Heat Pump went down, the technician came out the same day. The office staff was professional, friendly, and kept us updated on the arrival time- which I really appreciated. The technician thoroughly diagnosed the issue, explained our options and was able to replace the failed parts. after providing us a quote for all cost necessary. no pressure, no up-selling. Fair pricing for high quality workmanship, I highly recommend them to all my family and friends.

we are long-term customers with a service contract. And I'm sitting here this weekend with no…read moreservice available for a heat pump where the indoor unit has quit. Too busy to get to us. Advice? Use space heaters. I could not be more disappointed. We've stuck with them through thick and thin and through a period of their own business problems. And this is the kind of customer loyalty they show us? This heat pump needs to be replaced. We will be shopping around. I need a place where when I have no heat in winter and I am in my 70s, I need somebody to be available to show up. Apparently that is not Ranck...

We had a new vanity put it. Roy did a great job, taking the old out, putting the new in and all…read moresorts of plumbing. Earl did a wonderful job with the person who made our marble top. It looks beautiful. Thank you.

We received a proposal for disconnecting the plumbing under our sink and then reinstalling existing…read morefaucets and installing new drain lines for $535 (included labor and parts). We changed the work to just do the reinstallation and new installation work and was told he would charge labor and material but did not give an estimate. The bill came to $497, almost as much as the original proposal which required two visits and more work - who would have thought that would be the case? - $281 (included travel time at the same rate as labor) for labor and $216 for parts. It appears from online searches that the parts are up to two times what the price is in a plumbing supply store. We have never used a plumber before as I always did my own work and this bill was sticker shock! Guess we should have insisted on a new estimate, definitely will if we need a different plumber in the future. No issues with the quality, Roy did the work and he did a great job.

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

two guys showed up on time...they came up with a workable solution to install a water purification…read moresystem....finished the job in a little over 2 hours. They were knowledgeable and reviewed instructions after to job was completed. Would definitely hire them again.

In an emergency they came out. They were friendly, helpful and took care of our sump pump issue in…read morean hour. I highly recommend them! They will be my go to plumbing and heating company going forward.

Let's start with the obvious--there are some people rating this company poorly without really…read moregiving credit to the quality work that's being done or providing much evidence to support it. As a business owner myself, I understand how quickly people leave negative reviews, so I do want to acknowledge those who took the time to leave positive feedback as well. My experience with Benjamin has been an adventure from the start. I think what some of the negative reviewers are missing is the importance of communication with the great people who work here--people who will genuinely have your back. It's a shame that the simple art of communication isn't practiced more often nowadays. Kudos to Brennan, Heather, and the star of the show, Billy (trained by Brennan, who I know is very proud--and rightfully so). As shown in the attached images, there's a clear comparison between Culligan and Billy's work. Culligan, in our experience, would take 1-2 weeks just to return a call or explain anything. As a homeowner, I had no idea what I was even looking at with their system. When I asked if someone could come out, I was told no because we hadn't purchased or continued renting the system from the previous owner. Notably, Culligan didn't even realize our home still had their system installed, which says a lot. Culligan also quoted a $350 service charge just to test the water and provide pricing for a new system. In contrast, the team at Benjamin tested the water on the spot at no cost. As a new homeowner trying to learn about water softeners, Culligan wasn't willing to answer questions and wanted to charge $450 for new filters. Benjamin Franklin and team, on the other hand, answered all my questions and even provided free filters with our system--plus a few bags of salt. READ THIS: If you're going to leave a review, please take the time to communicate with management. They're people, and they're not out to get you. A simple conversation goes a long way. Thank you again to Brennan, Heather, and especially Billy for your hard work and patience in answering my questions despite how busy you all are. Being a new homeowner is overwhelming at times, and your help has made it much more manageable. Sorry for the long post, but after reading some reviews I felt it was fair to share my experience. I hope more people take the time to share theirs as well. A quick Google search will also show the strong overall rating.

My wife and I chose Benjamin Franklin plumbing in Lancaster, Pa when we were looking for repairs…read morefor our basement bathroom. Todd came to Harrisburg and showed professionalism, punctuality, and clear communication. He was very friendly, efficient, and knowledgeable, especially when explaining the issue and how to prevent future problems. I was impressed with Todd's knowledge and how well he explained the plumbing problem and fixed it. He was friendly and efficient, and I felt comfortable asking him questions. Thank you Todd for all you do and how you served us in our home. We highly recommend Benjamin Franklin Plumbing in Lancaster, Pa.

I was looking for a good electrician in the area that would charge me a reasonable price. I have…read morecontacted over 12 electricians and Jim was the most competitive one and even provided free estimates. Several other electrical companies charged over $100 just to come out and do an estimate before even doing any work - I found this to be ridiculous and decided to go with "James Morrow Electrician and Handyman." I can tell you right away that I made a solid decision as that Jim did a great job from the gecko! He was very responsive, professional and explained everything he is going to do over the phone so that I felt comfortable with choosing him as a professional. When he arrived, he was very respectful to the property. He did not mind me watching him install the electrical outlets in my home and explain how the whole system works. Jim did a fantastic job of eliminating one of my existing electrical outlets and moving it up. He also installed a new GFI outlet in my bathroom so that I can hook up my beloved Japan-style bidet toilet. Overall Jim is very knowledgeable and experienced in his electrical work, as well as very meticulous in little details. He takes pride in his job from start to finish to ensure the job is done right the first time. I felt very comfortable with Jim and "James Morrow Electrician and Handyman." Thank you Jim and I will definitely be using this business for any and all the future electrical work around the house. You can be rest assured that the "James Morrow Electrician and Handyman" is on my speed-dial if any future projects or issues arise. I am very glad that I found a local business that I can trust.

Real easy to work with and quick in responding. Definitely my go to guy for electrical work!read more

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

PISSED OFF!!!! AT THIS PONT ITS HARASSMENT! So I've been…read morereceiving this bill from this company for a while now that was under the old homeowners name ... Long story short I've called and talked to so many people through this company about not having a sale sent to this address because it's not like a responsibility to pay for it when it was the old owners bill, so the lady I spoke to ask for my name and I'm told her next time I receive this bill it's under my name (the frustration and angry when I saw this) I keep calling and calling and every time someone said they will take care of it that the bill is no longer going to be under my name because it's not my responsibility that is not to be sent to my address anymore but I keep getting this bill and it still says my name on the bill I just left a very angry voice message

On time and professional. Arrived at the appointment time and was friendly. Got the job done…read morequick and was on his way. No problems. Will use again next time.