1. ProSource of Houston-The Woodlands

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Spring, TX

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ProSource of Houston-The Woodlands

2.2 (6 reviews)
Closed • 8:00 am - 5:00 pm
Updated 2 months ago

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11 months ago

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1 month ago

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6 months ago

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3 years ago

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8 years ago

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Kitchen and Bath Remodeling and Accessories

Kitchen and Bath Remodeling and Accessories

(8 reviews)

We recently (May/June 2022) had our guest bathroom remodeled by "Kitchen and Bath Remodeling and…read moreAccessories." As always, they did a great job, very dependable, on time, and on schedule. We have been very pleased with Roberto's technical team. We had a bathtub removed and replaced with a frameless glass walk-in shower. We picked out all the new material with the help of Doris (Roberto's wife and store manager). All materials were selected from their showroom. Their processes from beginning to completion are easy to understand in their quote (no surprises). They replaced the old countertop with a wonderful new granite countertop and under counter sink. All plumbing, faucets, and light fixtures were also replaced. We designed the niche, shower bench, grab bars, and plumbing controls to suit our needs. We found that on both projects they were professional, flexible, and very helpful while custom designing the project the way we wanted it to be. Two years ago, they remodeled our master bathroom. Here is our review at that time: We love our remodeled walk-in shower. Roberto came out and we explained what we wanted, and he made some great recommendations. It was clear from the start that he knows the construction business and his prices are very reasonable. Roberto has great teams. Our team members (Julian and Israel) were professional, hard-working, and honest. They would ask questions to make sure the job was done exactly the way we wanted. They kept everything covered and the floors protected throughout the project and cleaned up every night when they finished. One of many great things about "Kitchen and Bath Remodeling and Accessories" is that they do "turn-key" jobs. The same guys do it all, from tile work to minor plumbing, mirrors, to the frameless glass. This means a lot when you have the same crew each day and their skill sets are this extensive. Everyone should visit their store at 16324 Stuebner Airline Road, Spring, TX 77379. They have many material samples, including accessories and model areas. Doris is very helpful and professional. We highly recommend Roberto and his team. We will have more projects for them.

While we are very happy with the final results, getting to the so-called "finish line" proved to be…read morea bit of a challenge. That is the reason for this update. This remodeling project was begun around July 21, 2022. About three and one-half weeks later, the job was listed as complete and we were once again able to use this bathroom. However, during the following week, we had to have someone come out again to make repairs: hot/cold water in the shower was flipped; hole along the tile and baseboard discovered; silicone was coming off the niche area in the shower; caulking was incomplete around the perimeter of the shower floor. Once those repairs were made, we thought that finally we were done. Nope. The paint on the ceiling started to peel above the shower. A lot. Finally had the painter return to repair that and we thought, once again, we were done. Apparently not, since we were told the ceiling was "fixed," but something different was evidently told to Roberto. After another week, the entire ceiling showed pieces of paint peeling off. Called for another repair. This time, Roberto came out and told us that the ceiling hadn't been done right in the first place and our only option was to tear out the entire ceiling and start over at an additional cost of $450. That did not sound like a reasonable idea, so it was then suggested that the ceiling texture be redone instead and painting would be done with eggshell (semi-gloss) paint rather than latex paint. We accepted that solution and waited for it to be fixed, finally. Painter came out and did the work at the end of September, but in total we were once again out of that bathroom for 5 days waiting for texture, primer and paint to dry. However, this seems to have truly repaired the problem - thank goodness. Then I get emailed an invoice for $350 for the ceiling repair. Wow. Paid that invoice on September 27, 2022: almost 10 weeks after the job was begun. Unfortunately for Roberto and his crews, though, he was what you can call "penny wise and pound foolish." We had informed every contractor that gave us a bid for this bathroom that based on our experience, we would then move forward for the really big job -- a complete remodel of the master bathroom -- a much larger and more expensive project. Because of the 6-week drag after "completion" and delay due to the ceiling repairs (along with other fixes) and the $350 invoice we received, we did not even consider a bid from Kitchen & Bath Remodeling for our master bathroom. Chose another contractor instead.

ProSource of Houston-The Woodlands - carpeting - Updated October 2026

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