We used Tory with Protect the Investment for our home inspection. The inspection day itself seemed thorough and Tory seemed very knowledgeable, and he found a couple interior issues that were helpful for us after we closed on the house. We paid extra for a mold test that would take a couple of days, but after a couple of weeks, never heard back with the results. Our realtor had to reach out to Tory as we were WALKING IN to our closing appointment to have him send the mold test results. Then, a few months after moving in, we found out that there was a pretty significant issue with the roof - and no photos of the roof on our inspection report. We've attempted to get in contact with Tory several times, at several phone numbers and emails, over the past 3+ to ask if he has any additional photos of the roof from our inspection that he didn't include on our report and have gotten no reply. While they did fly a drone up to look at the roof during the inspection, apparently they did not look very closely, go up on the roof, or take any photos. We would not recommend trying to work with Tory or PTI. read more

Tory, along with his team, did a great job. They thoroughly inspected a property we were interested in. They walked us through the major issues, and explained the potential hazards. Will highly recommend them for any inspection. read more

Worst contracting company I have ever had the misfortune to work with. They were supposed to do mold remediation and install a new French drain system. The mold remediation was fine but when it was time to do the substantive part of the job (install French drain), I couldn't get in touch with them. After two months of trying to get the job scheduled, I went with a different company. I also had to do chargebacks on my credit cards because they refused to refund me the money I prepaid for the French drain system (I prepaid because they said they would prioritise the job) after saying they would. This company is a scourge on the contracting profession. Please save your time and money and go with another company!!! read more

The interaction I had with Jason Munson was odd until I went to write this review and read other accounts. Mr. Munson was recommended by Joe McPherson from Capstone Property Services. I won a bid on a HUD home and Mr. McPherson was recommended as the 203k consultant. When we discovered that the foundation would take too much money to correct, I needed to provide a home inspection report to HUD in order to void the contract during the inspection period. Mr. McPherson recommended Mr. Munson. I contacted Mr. Munson and explained the issue...easy $450 for him. He agreed but then it went down hill from there. I had to ask for the contract several times. Upon receiving, it included instructions on how to sign digitally as well as pay online. Well the online signing proved be faulty. I tried it on my iPhone, ipad and laptop at home, with all I was unable to sign via mouse or use the touch pad as the webpage wouldn't accept any input. I contacted Mr. Munson to let him know I was having trouble. He offered no assistance but told me payment had to made that day for the next day inspection. I then went to work and tried to sign there and ran into the same problem as I did at home. Therefore, at this point I'm thinking it's an issue on his end and not mine. I contacted Mr. Munson again asking for help and offered to scan/email or fax the document. His response was, "Unfortunately, I have no other suggestions." Well at that point it hit me...why I am I jumping through hoops to sign and pay this guy if he has no interest in helping me sign and pay him. Blew my mind. I kindly wrote back and explained that the communication wasn't the best so I was moving on to another firm. His response was he doesn't sit in front of the computer, he's out in the field. Additionally, he gave me everything I needed to schedule my inspection and if I was having computer issues, that does not fall upon him communicating anything to me. Now if he doesn't see the issue with the customer having issues paying him or his lack of engagement with rectifying the situation so he can get paid, then who is hurt by this...me or him? I was able to find another inspector, which was actually great cause that person charged me $300. Mr. Munson was out an easy job and has another poor review. read more

Thanks to Tory Hunnicutt I closed on my first house in September of 2016. I was so excited that I forgot to leave a review! For starters, the first house I put an Earnest Money Deposit on had everything I could imagine and more. Upon Arrival Tory and his team where already at the location and even waited a few minutes for my realtor to get to the house. He didn't rush me or seem to be in much of a hurry to get the job done. Which is a plus considering everyone has a busy schedule and I really appreciated their patients. The first house again was the house I wanted had everything!!! The inspection began outside of the house. Tory pointed out areas of concern and informed me that everything we discussed would be well documented in the inspection report. With each issue he found one of his team-members would take a picture and make note of the concern. He would explain the affect, cost of repair and how long the repair may take. After the outside inspection was completed we headed inside. The team split up and completed the inside inspection. Tory explained how to maintain the appliances and informed to send in the warranty information for the new appliances; he stated many people tend to forget. He always informed me that if I had question feel free to ask and walked me through again pointing out any concerns that he had that needed to be addressed. Upon the teams completion Tory went through and went over notes and examined the concerns the team found. He then pointed out each concern to me. Not to mention they went up into the attic and down in the crawl space. I told them I wouldn't be crawl up or down anywhere due to me being scared of bugs of course. Tory assured me he wouldn't force me and gad the team take pictures to show me the concerns. He told me to get my fireplace inspection before I used it. He informed me they are not experts on fireplaces and to prevent a fire if it was not properly configured or repaired. Very helpful for a first time home-buyer, I thought a fireplace is just ready to use. I learned a lot during the inspection!!! After the inspection was complete; the house had a water pooling issue in the crawl space, the floors had bulging in them and the beams in the crawl space where not properly secured. There were a few beams that had bricks holding up the wooden beam. So, if my child where to be in the house jumping and running around as kids do he could have shift the brick and fell through the floor. Tory advised me to continue my search for a house it was clear the person who fixed up the house hired a team that did a rush job or hired some unlicensed persons. This could turn up other issues. Tory informed me that my report would be emailed to me within one business day or less. I got it the next morning with pictures and diagrams of what each concern should look like opposed to what was found; along with recommendations. My realtor contacted the seller and brought up the concerns. The response was to put in a sump pump in the crawl space and they did not address the beam issue. Needless to say that wasn't enough for me to be comfortable buying the house. The saying is true you cannot judge a book by its cover or a house by its outward beauty!!! The second house the inspection went exactly as the first. Needless to say the house was in way better condition than the first and the seller addressed and fixed all of my concerns which I'm told is a rare case!!! Needless to say whenever I am in the business for a new house I will make sure to contact Property Preservation Specialist. The team made housing buying a lot easier. Very friendly never rude and even followed up with my after my second inspection to make sure all my concerns had been addressed be for I signed the dotted line. read more

I regret using Tory Hunicutt for my home inspection. There were so many things that he did not note in the inspection report. We did not realize this until we had submitted the request for repairs to the seller. For the items that the sellers agreed to repair, we asked Tory to come back out and do a re-inspection which was an additional cost. He came with a soda can in his hand and never put it down. His assistants supposedly checked the items. One repair item was in the attic. We took their word that they did it. Come to find out, after closing, when we still experienced problems with the AC unit we realized that the item that was supposed to be inspected was not. Post-closing we are dealing with so many issues that should have been caught during the inspection and re-inspection but the job done was a poor one. It was a very expensive mistake selecting this company. read more

Before I even get into the nitty gritty I HIGHLY RECOMMEND PPS (both Tory and Jamal). I am a first-time home buyer and naively (currently) head-over-heels for a property that cosmetically is beautiful. And because I've never owned and maintained a home I had NO idea all of the components that needed to be checked. Enter Tory and Jamal. First off, they are a BLACK OWNED BUSINESS which was a plus for me. I arrived about 30 minutes early and Tory and Jamal were already there and had begun inspecting the property. I appreciated them allowing time for me to speak to the seller before getting started. There was no rush to get in the house or get out. Before they began, the expectations for the inspection were set. I was told it should take about an hour and that I could ask as many questions as I needed to (score!). Jamal walked around the exterior of the property with me taking time to note what he saw and explain: the issue, how it could affect the property, a time frame the issue should be repaired, and how it can be fixed. That was extremely helpful as every issue on a property sounds really expensive to a first-time home buyer. It also made me feel very comfortable and confident in his expertise. Upon entering the house Tory and Jamal tag teamed the rest of the property, again taking time to explain the life expectancy of major appliances, how best to maintain those appliances and even yearly budget for home maintenance. PPS also has a device that allows them to see THROUGH THE WALL and identify active water damage or leaks. This technology alone can easily save a new home owner thousands of dollars in repairs by catching the issue before you purchase the property! They made sure to ask if I had any questions throughout the process and were extremely personable and easy to talk to. Additionally, the tips on home maintenance was much appreciated and felt like I was talking to a family member rather than someone I just met. Overall, Tory and Jamal pride themselves on their work and made sure I was completely satisfied with my experience and understanding before mentioning payment. I was told I would receive my report in less than a business day (today) and they easily delivered on that promise. Everything that was discussed during the inspection was in the report with crisp images and recommendations. I recommend PPS to ANY first time home buyer in the DMV area. I had no idea what to expect but the process was painless! Thank you! **Feel free to send me any questions if you have them** . read more

I had an appointment with Jason Munson of this company on April 23rd. When I arrived at the home for our scheduled inspection, I asked him 1 question about the roof and he answered by telling me that I was interrupting him. Within 2 minutes he told me I kept interrupting him (when asking about the roof which I never received an anser to) and was rude and condescending toward me. Needless to say, I told him this inspection would not work out and I went with another company. read more

I've worked with PPS for years as a real estate agent and have used them for all of my own purchases (three properties). Tory and his team never disappoint, and always find time to fit me and my clients into their busy schedule even with very little notice sometimes. They are extremely thorough and take the time to answer any questions that arise during the inspection. Clients are always impressed with their technology (they have thermal readers to and humidity detectors to identify the presence and source of water intrusion). Their pricing is competitive for the marketplace, and their reports are conprehensive but easy to read. Their online portal allows you to read inspection report and pull items to a repair list which makes it easy to plan for contractors and home inspection negotiations. read more

We have used Tori for two of our home inspections and have been extremely impressed. During both Inspections Tori was extremely thorough and knowledgeable and helped us make educated decisions into what we were purchasing and potential work that would need to be done. His assistants have also been great and we would recommend Tori to anyone that needs a great home inspector. read more

I've had two completely different experiences with this company. During the homebuying process. They did inspection on one property. The turn around for my report was exceptional. The level of detail was very thorough, that deal fell through. on the second home (that I actually purchased) I never got an inspection report. I have made several request via text. But never received anything. I felt like that information would have been great to have as historical data for first time home buyer. Not to mention I paid the full price for both inspections. read more

tory hunnicutt at Property Preservation Specialist, LLC was supposed to be a home inspector/ consultant for my project. If I could rate tory hunnicutt and Property Preservation Specialist, LLC lower than one star I would. Do yourself a big favor and just avoid using tory and this company. It's been one of the worst experiences of my life, very aggravating when you have to chase someone down in order to talk with them even when you paid them! They will run you around in circles after getting money from you. You will never be able to get in touch with them through email or phone in timely manner. He has delayed my project for 11 months. This is what tory does... he will ignore your calls, ignore your emails and then 3 weeks to a month later reply and act like he doesnt know what you are talking about. tory talked about me in a negative way to my contractor behind my back and obviosuly isnt looking out for his paying customer. tory plays too many games, I am seriously warning everyone who considering using them to avoid at all costs. I cant make it any clearer than that. read more

We have used Tory for 2 inspections for houses we have bought in DC. He and his crew are very thorough and knowledgeable. With our last purchase, Tory went above and beyond to ensure that all issues that he put in his report were addressed and remedied. There were differences in opinion between us and the seller, and Tory explained and justified each of his findings leaving the seller with no choice but to agree. In any future home purchases I will always use Property Preservation Specialist! read more

I've used Tory twice for home inspections (my first and second house) and in both inspections, Tory and his team were extremely thorough. I purposely chose Tory when I purchased my second house because I remembered how detailed him and his team were with my first home inspection and that type of of service is rare and appreciated. Thank you Tory for constant professionalism and taking pride in your work. read more

Tory's thorough inspection became the To Do list for our contractor once we bought our new home. His team found all the issues with the home, and I felt so much better purchasing what ended up being a decent fixer-upper, knowing exactly what we were getting in to! I knew exactly what systems were stressed, where the mold was, which systems were about to need replacement, etc. He personally crawled in the tiniest of spaces under the home in order to evaluate and document every inch. read more

Mr. Munson was my home inspector and I got the house a few things I did not agree with. I thought once a inspector comes to your home and you pay whatever the fee is and why do you have to pay for the final walk through or if its needed for him to come till closing . That part I did not understand .... From the inspectors point he charges a fee I talk to several inspectors and they all told me the same thing you should only have to pay once... I was a bit surprise but then again nothing in this day in age surprises me anymore.... Sometimes it's all about the money.....and not the service that suppose to be provided... read more

I had an appointment with Jason Munson with Property Preservation specialists on April 23rd, 2018. Sadly, the actual inspection did not happen because Mr. Munson was very rude and condescending to me. Upon arrival, he gave me a run through of how the inspection would work. I then asked one question about the roof (which on the phone he told me to ask lots of questions) in which he told me I was interrupting him. I mentioned to him that I though he was being very rude and he replied that I was again interrupting him. Needless to say, I called off the inspection and went with another company. read more

Jason Munson was our inspector for a home we are trying to get. He definitely knows a lot about what to look for during inspection. During the walk-through, he noted what needed our attention as potential homeowners AND really informed my wife and I of what could be causes of some of the issues he pointed out, possible fixes, estimates of repair or replacement, and gave us the rundown of what we needed to keep in mind should we purchase the house. He's not a big social media user but I know that considering this is our first house and we want to be well-informed, we definitely felt comfortable with all his explanations. We'll be calling him again specifically when we get to the second inspection of our home (fingers crossed). read more

Tory knows just enough to be dangerous. He makes complete abstract opinions to potential home buyers (especially ones who know nothing about houses) with absolutely no substantial proof. He is not a structural engineer and makes very presumptuous incorrect statements regarding home building practices. He also makes outrageous observations.....for instance, he noted on a home inspection that there were trees hanging on the power lines and the power company should be notified......even though these were the Comcast CABLE lines. The power lines are ALWAYS the top line going across service poles and the power entrance line into the house was clearly visible. I knew right then that his "report" was sufficiently lacking in expertise. He makes statements such as the "duct pipe are covered in presumed asbestos insulation" when the duct work (not 'pipe') are laid in the concrete slab. He mentions "the drain line are 1 1\2 inch pipes and can cause the drainage system to back up at times". Every house built before 1980 had 1 1\2 inch drain lines....pretty sure every one of them hasn't had "drainage system backups at times". He even mentioned a "possible drain line leak above kitchen entry"......there isn't a drain line (or any plumbing line for that matter) within 15 feet of his abstract "observation". I could go on with many more of his inaccuracies and missed items. He catches little things like a tiny crack in a siding panel but misses MUCH bigger things. It seems like he feels a need to fill up space on his report to justify the outrageous fees he charges. If you want an unbiased inspection of a prospective home from a true professional.....DON'T USE THIS GUY. Don't let the credentials behind his name fool you......anyone can study for a Certified Master Inspector exam and pass it. read more