MICHAEL'S CREW WAS AMAZING! Their professionalism and proficiency was outstanding! 10 out of 10!!!read more

I'm now a former customer due terrible customer service, I felt compelled leave this write-up. I…read morepurchased windows two years ago, service was far better. Attempted to get Patio Doors and service was awful. Scheduling was tough as it appears they weren't interested in coming out for patio door only. After canceling I heard from what I believe was manager who did come out to provide an estimate. The sales pitch was pathetic and saying 15K was discounted was insulting. Only way he would come down if I did lot of out pocket cash. Average price if patio doors installation is 2K-6K, yet he called them a platinum company doesn't do stuff close to that. We'll I don't have platinum monies to spend 12K-18k on patio door is ridiculous. I was told to call 800 back and got the same runaround when I called earlier in the. So I'm now a former customer as their prices are now obscene. I wanted consumers to be aware. Unless you want Buckingham Palace doors.

Great product , Provia endure double hung windows and sliding glass doors. No B/S in sales. Windows…read moreand doors were ready when promised. Excellent installation. Installers were clean, knowledgeable and respectful. I couldn't be happier. I highly recommend this company.

Great product ( ProVia doors), smooth and timely installation by Bruno's team and wonderful post…read moreinstallation support and follow-up by management.

For almost 40 years, our mid-80s Cape Cod still had the wood single-pane windows and wood entry…read moredoors. After installing new siding, the windows quickly looked old and ratty. We needed help! We called the major window companies for quotes and were shocked by the super-high prices and the pushiness of some sales reps. One rep for a company that advertises on the radio only left my house when I told her she was officially trespassing and that I would call the cops! Enter Windows From Warriors. We found them on Nextdoor, and they had decent reviews. We went to Yelp, read through the reviews, and decided to give them a chance. Their quote was less than half of the lowest price we got from the more prominent companies. I also liked that they have a brick-and-mortar building, are local and family-owned, and were veterans building a business. Jim came out, measured our windows and doors, and we received a quote in less than a week. We agreed to the price, and when project day started, they arrived on time and quickly got to work. Our home took two full days to complete, but we also replaced our three entry doors. Their installers moved quickly, cleaned up wherever they worked, and even reconnected our door contact alarms. They installed the new locksets we had purchased as well. We feel strongly that the expense is truly worth it and increases our home value if/when we sell. I highly recommend Windows From Warriors to update your home. The new windows alone dampen road noise, look great from the street, and make our house look five years old or less!

Windows From Warriors totally crapped out! 15 large windows…read morecontracted for in May 2025. Black vinyl exterior and interior were paid for, but they pulled a bait and switch - gave me white interior vinyl that was cheaply spray painted black. All are scratched as vinyl is not made to be painted. Owner denies any problem and I'm out $8000.00 deposit after more than 6 months. Initiate lawsuit and filing a criminal complaint for fraud. Beware of doing business with this company.

I had a fantastic experience working with Universal Windows Direct. We had six windows to replace…read more(which met their minimum) and the owner Eugeniy responded to my Yelp request quickly, scheduled my consultation for the same week, and was responsive through every step. The sales person Charlie met with me and took the appropriate measurements, was respectful of my time, and gave us plenty of options. Their professionalism was what sold me on the company--they were not trying to upsell me, or overcharge like other companies would (one other company gave us a 3 hour sales pitch and quoted 20k for the same six windows). Universal gave us a reasonable price and didn't take up unnecessary time. Eugeniy personally ordered the windows to the custom measurements, and when they arrived he brought one to store so that it wouldn't be damaged in transit. He had recommended that we install a new window in our exit door and it was the right call--that entire area looks much improved! The installers were prompt, professional, and the end result was clean, precise, and expertly done. Eugeniy himself came to check the quality of their work and made sure it was done to his standard before receiving the final payment. It is difficult to know who to trust with these projects--if you're looking for knowledgeable professionals who will meet your budgetary and time constraints, with great communication this is the company you want to go with. We will definitely be back in the future for other windows in our home!

We could not be any happier with UWD of Atlanta. We always get 3 quotes for any major renovation…read moreand their quote saved us over 10k from the next closest estimate. Charlie showed us different options of things that we could do to save money without changing the footprint. Eugeniy kept us informed on the timeline as the windows were being made and then as the installation crew were installing. The installation crew were very tidy, professional and had all 32 windows installed in 2 days. Eugeniy stopped by to inspect the work. Completely seamless for us and by far our easiest home renovation project. I highly recommend Universal Windows Direct Of Atlanta.

Awesome service! Was filming at a friend's place when one of my actors accidentally cracked a…read morewindow on her door. Glass World responded to my quote request within a day on Yelp. Followed up with me to confirm a service date to make a trip to my friends house (near Georgia Tech stadium). Service was fast and friendly. My friend is very pleased about her window repair. Also great customer service on the phone!

From the owner: Making Your Dreams Reality!…read more We understand that someone has to take care of your project. And this should be someone you can trust. That is why we are working for you. Our experienced and reliable workers will handle your projects.

On January 28,, 2023 Atlanta Area Windows and Doors installed Slocomb Pro-Tech vinyl windows. We…read morejust received our gas bill for the first full month after the window installation and it is $75 less than the previous month's bill. Also, during the month of February we also switched from an electric stove to a gas stove so that added to our gas usage and we still saved $75 the very first month. Our electric bill was also a good bit lower. It will be interesting to see our electricity savings this summer when the a/c is on. When you compare the 4.034 therms per day prior to the new windows being installed to 1.838 therms per day after, you can see that we are now using less than half the gas therms, even with now cooking with gas instead of electric. Even with this savings, it will still take many years to recoup the cost of the window purchase BUT the comfort of not having a drafty house is also a huge benefit to my family. The other thing that we have noticed is that the road noise is significantly less. We live on a four lane divided highway with lots of traffic. Other than the loudest mufflers and big trucks we no longer hear the majority of the traffic unless the roads are wet and even then it is subdued from the previous level with single pane windows. The team at Atlanta Area Windows and Door were great from Mark to Walt to the installers. It was a seamless operation. I would highly recommend their company.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

Dwight Rutledge was great in his options for windows. Pricing was upfront with none of the BS of…read morespecial pricing if you decide today. The installers were great. Cleaned up after themselves and highly proficient. Highly recommend this company. RPPascual

I can't say enough about this company! Dwight is very helpful and direct with no long sales pitch…read moreor waste of time. Rod And Daniel were very professional with the installation and cleaned up all debris. if you are looking to improve your home this is the company to call!

Our experience with NGRW began both from a personal reference (same customer with two previous home…read moreinstallations/replacements) and a professional reference (head sales guy personally vouches for them), so we knew there were some reputations on the line for the referral. Jonathan (owner), Kevin (salesman), Jeff (installation foreman), Clint (QA/project mgr), and Christine (accounting) were responsive, timely, and thorough in their explanation and clarification of all charges, transactions, and day-of processes. We got an estimate for 18 window INFINITY replacements (upgrade from 1970s construction) including two large picture windows, in early April 2020, with installation on May 26, 2020. After a wonderful day-of installation experience, we moved forward with french door MAX CRAFT replacements for the singular front door; installation occurred on July 24, 2020. The front door had some irregularities in the sealed glass panes and required entirely new door replacements after the initial framing was installed. The QA/PM (Clint) personally oversaw the replacement process to find the best door panels with the least glass imperfections, especially knowing that we will (have) look out new front doors regularly! NGRW was wonderful in working with us to secure project funding (Synchrony), include credit card deposits, and augment final settlement with cash funds. Once you buy even one window with them, you are locked into pricing for life! The manufacture of these fiberglass windows avoids the warping with vinyl and rotting with wood; the insulation presents a new level of sound insulation (we live on a busy through street) and better climate control in summer (our upstairs HVAC died at the end of the cooling season) and winter. We are now moving on with window replacements at the back of the house, along with a new backdoor of a more-simple design. We refer Jonathan and his team to anyone/everyone looking for window--or door--replacements, and we are happy to be included in their business family for the life of our home ownership.

Gave personal check to NG for 50% of expensive front door project on November 10, with scheduled…read moredelivery of components on week of Nov 27. Later initiated and signed separate order to purchase additional lockset for back door to ensure same cylinder keying. Received text and email messages on December 9 and December 11 that project is now on hold and that my action is required. On Dec 10 I scheduled installation dates with NG but salesman is no longer in loop and no NG project manager or specific contact person has been identified. Today called NG back again but nobody can explain why project is on hold again. Hopefully project will be completed soon and everything will progress OK. Not a warm feeling that all is well.