Hello, South Auto!!!!…read more
This little auto shop is one of my best kept secrets - but I figured it's time yelp knows about it. This is a small, family owned auto shop that came recommended to me from a friend of a friend of a friend. The main guy Richard really knows his stuff about cars, and maybe more importantly in the auto business, is very genuine, honest, and focused.
No upselling, no phantom problems, no crazy quotes. His prices are beyond reasonable, and he is extremely transparent throughout the whole process. They have convenient appointments and will really work with you to help you fix your problems.
One of my cornering lights burned out once, and had I gone to the Mercedes dealership to fix it, it it would have cost me at least a hundred bucks or more. At South Auto, they special ordered the exact bulb, and he installed it for me on the spot. It was a quick thing, he said, so he charged me $15. $8 for the bulb, and $7 for labor. THAT IS UNHEARD OF.
I was on the fence about doing my annual service at South Auto because I wondered if that's something that is worth doing at the dealership, but Richard was able to do it for 1/3 of the price, while still using the specified engine oil imported from Germany, etc. I'm sold!
It's a small shop, so don't expect anything fancy. No plush leather chairs in the waiting room, no quartz counters with a friendly receptionist, no complimentary snacks, but man are the prices reasonable and the work top quality.
The shop is run by folks of Chinese heritage so while there may be the slightest communication challenge, I've found all of them to be fluent in english especially when it came to cars.