Normally I have had good experiences with this franchise. But one thing I have very little…read morepatience for is poor customer service. I scheduled my appointment online. Very easy and quick. I was scheduled for a window today between 8am-10am. At 9:45 I had not heard from anyone. I called and was told by the rep that my window was 9-11am so essentially: why are you calling me? I said, "I know what I booked and I am looking at the confirmation. 8-10am. In other words: I wouldn't have called you until I double checked this so why are you responding like I am the problem. She kind of sighed and said, "ok, I will have someone call you to verify time." Of course no one called and at 11am...I headed to work having wasted three hours of my day. Here is confirmation: YOUR APPOINTMENT IS CONFIRMED! Appt Date: 06/19/2025 Estimated Arrival Window: 08:00 AM - 10:00 AM

We called to see if they could take away some junk from our backyard. They were professional and…read morefriendly on the phone, and were able to come out within a few days to take the trash away. They arrived on time, gave us a fair price, explained why they charged that priced, and were super nice and easy to work with. Will be asking them again when we tackle the garage project!

Called after receiving an estimate quickly through Yelp. The employee was very nice and friendly,…read moresent a text confirmation afterwards to confirm address pick up. They sent pictures of before and after, paid through Zelle. Was done in a quick manner and didn't need any in-person contact.

Great customer service! It was refreshing to see a company true to their word. The job was done…read morequick and efficiently. Thanks again crew!

Hired Affordable Junk Removal to remove a couch and some other things upstairs, as well as a small…read morepile of stuff in the garage. The team did a great job at a great price! Thank you!

Highly recommend this company for your clean up needs. Fair pricing, professional and friendly. Pay…read morewith cash if you can they charge a small percentage for credit or venmo. Rene ( im sorry if thats the wrong name lol he just told me 15 min ago) i give a big thumbs up to!

Quick. Clear. Courteous. Answers questions directly. On…read moretime. Fair pricing. Nice guys.

We had a bunch of rocks and old pavers that needed to be removed. We had already put them in the…read moretrash before realizing that rocks aren't meant to be disposed of in the regular garbage. We requested a quote from Gabriel and he came out quickly to give an estimate. After discussing we decided to move forward and he said he could have someone out that afternoon. A few hours later I received a message that they were on their way and Anthony and another member of the team arrived. They were able to remove all of the rocks and the pavers in about 25 minutes. Highly recommend for quick and dependable service! If I need any junk removed again there will be my first call!

Great company. They completed the job as requested for a resonable rate. I would use them again in…read morethe future.

I had an area full of various debris from a recent remodel and clean up around the property. I kept…read moremeaning to take it to the dump myself but I could find the time and renting a dumpster was causing its own headaches. That is where junk pirates helped me out big time. They quickly slotted me in to their schedule last minute and got the job done in about an hour so I could get on with my day and they did it all at a very fair price. Highly recommend, 10/10

Honestly, it's been years since I last hired someone and the job was satisfactory but with K&M I…read moregot to experience that great feeling. Arrived on time! Professional Quick Fair pricing. Accepts many payment options Happy with it overall and I highly recommend

Super friendly, efficient, and most importantly affordable!! I will be using them again next…read moreweekend.

Trash/junk removal from an office cleanout. Two gentlemen arrived on time, actually earlier than…read moreexpected and were in and out quickly and efficiently. After having the pile of trash in the office for several days, it was a huge relief to have it gone. I felt the price was reasonable. I'd definitely call on Sac Junk again!

What a fabulous bunch of guys! Arrived early worked efficiently got 83 years worth of stuff into…read moretwo trucks in an hour time! I highly recommend to anyone. Their communication skills were terrific. All the guys that were hauling this stuff had a great smile on their face were personable kind. When I recommend absolutely what I use them again absolutely.

I would have given a 5 star review but for the hiccup with my appointment time. After reaching out,…read morethey very genuinely apologized, and made things right. Levi and his team were respectful and friendly. They were in and out quickly. I highly recommend Bout Time.

From the owner: Bout Time Junk Removal is Sacramento's trusted, family-owned hauling crew — and it's about time you…read morecleared that clutter! We serve Sacramento, Elk Grove, Folsom, Roseville, Rancho Cordova, and surrounding areas. Whether it's a single item or a full estate cleanout, we handle furniture, appliances, yard waste, construction debris, and more. We show up on time, work with care, and treat your home like our own. Eco-friendly disposal — we recycle and donate as much as possible. Same-day service available. Free consultations. Fast, friendly, and fair — that's the Bout Time guarantee.

Showed up on time and was patient with some hiccups I had in moving vehicles out of way for the…read moretrailer. They worked hard and got the job done. The cost for removal was the most affordable and yet reliable and efficient. I would highly recommend their services and will definitely hire for future jobs. Wyt

From the owner: Fast. Fair. Fearless. We don’t just haul junk — we solve…read moreproblems. Whether it’s clearing out a garage, prepping a property for sale, or handling last-minute cleanups, we show up ready to work and leave nothing behind but satisfaction. What Makes Us Different: • Local & Loyal: Based right here in Roseville, we know the neighborhoods, the shortcuts, and the urgency. We treat your space like our own. • Transparent Pricing: No hidden fees, no vague estimates. You’ll know exactly what you’re paying for — and why it’s worth it. • Same-Day Service: Got a mess? We’re already on the way. We specialize in fast turnarounds and emergency cleanouts. • Eco-Conscious Disposal: We recycle, donate, and minimize landfill waste whenever possible. Good for your space, better for the planet. • Respectful & Reliable Crew: We show up on time, work efficiently, and leave your property cleaner than we found it. What We Haul: • Furniture, appliances, yard waste, construction debris, garage cleanouts, estate clearances, and more.

Fantastic service! Right on time, very courteous & professional, great communication. Highly…read morerecommended for hauling junk away ~

Great junk removal company, very responsive and affordable . Thank you so much Jackson!read more