We heard about Walter and co. through a neighbour's recommendation. We requested a re-shingling of…read moreour roof and a replacement of the eaves throughout the house. Their estimate offered us a reasonable price on a workable timetable, and to their great credit they stuck to the terms of the estimate throughout the process, even when they would have been well within their rights to add on surcharges for work discovered after the shingles were taken up. Work was completed successfully, and on-time, and, having waited a few rainstorms to write this review (one likes to be sure), I have no complaints. It may be a small thing, but the most important thing to me was the willingness of W Roofing to work with me to amend the terms of the standard contract to protect the particular needs of my household. A number of other companies approached for estimates were not willing to do so, and it meant a lot that they were willing to adapt to the particular liability concerns that we expressed.

Do not be fooled by this company's name or high rating. When things go wrong, their operation…read moredemonstrates a total lack of accountability, basic ethics, and ironically, a complete LACK OF INTEGRITY. They dispatched an unsupervised subcontractor to repair a roof leak at my home. It was an absolute disaster. Using sub-standard materials and atrocious workmanship, he actively made the leak worse--all while manipulating me into paying nearly $1,000 for useless "repairs". When the leak immediately flooded again, the subcontractor tried to extort more money from me, blamed me for his failure, and aggressively pressured me to grant him entry to my home. When another company representative finally inspected the damage, he explicitly admitted the subcontractor's work was completely improper and revealed they had been forced to fire him due to a string of client complaints. Despite sending a rogue contractor who caused further damage, management took zero responsibility. The unaddressed breach forced me to pay thousands out of pocket to have the entire roof replaced by a competent contractor. Worst of all is their cowardice in customer service. A representative promised to discuss my reasonable request for reimbursing the wasted $950 and get back to me. They completely stonewalled me and never called back. Leaving a retired senior out of pocket for a disaster of their own creation and then ghosting them is disgraceful. Operating under the name "Integrity" while abandoning customers the moment a mistake is made is pure hypocrisy. Look elsewhere.

Beware: Unpleasant experience, misleading offers and poor service…read more They initially offered a verbal discount, which was later disputed and not honored in the final contract. Attributed this to "miscommunication". With them, get every word in writing. Project Management Issues: Lack of communication, project delays, poor scheduling (work done at night hours) and inadequate waste removal. Quality Control Problems: The initial work was subpar, requiring additional repairs soon after completion. #ContractorReviews #RenovationProblems #HomeRepair #RoofingProblems #ContractorProblems #ServiceReview #UnreliableService

Very disappointing experience with Roofing Monkeys…read more Work was poorly done -- the sun tunnel was installed incorrectly, the could not even match the opening in the ceiling with the opening in the roof after doing it twice. It leaked almost immediately, and workers caused damage to my walls, staircase, ceiling and trim. They also left a mess behind (debris and shingles were swept into flowerbeds). The gutter work is still not finished to this day, even though I paid for it and it was clearly included in the quote. I gave them multiple chances to fix everything before writing this review, but I've now gone months without any response with multiple followups. The crew was unprofessional -- some workers didn't speak English, misrepresented work being done, and were openly speaking negatively in Spanish in front of me. Christian was also extremely rude and dismissive. Overall: poor workmanship, damaged property, incomplete work, and zero accountability. Would not recommend.

Roofing Monkeys(RM) replaced my full roof , eavesthroughs and downspouts in March 2025. This Feb,…read more I experienced an ice jam with 4 +ft' icicles and leakage into the house. After several days and many calls, a rep from RM showed up and recommended roof cables and said he wud send someone to clear the ice jam. They never showed up or returned my calls. I called another firm to remove the ice jam and they said they saw several problems w/the new roof and provided photos. Plus they said the roofing cables are ill advised , esp for the amount of snow we're getting in Toronto. I would not recommend roofing Monkeys to anyone.

Used this company to shingle my roof. Everyone, from Sean…read more our sales rep., to the installers, to the site manager...all were fantastic to deal with. The site manager arrived at around 6:15am....explained the days process, asked if I had any concerns, then began the prep process. Fortunately, Sean had called the day before and requested the driveway be clear of vehicles and that any planters, etc. be moved away from the house....so they're pretty good at communicating things along the way. The installers arrived at around 7:00am and commenced stripping the old shingles. Everything was done by 4:00pm...and the clean-up was fantastic. The company does a magnetic clean-up, to catch any errant nails and then cleaned so thoroughly that hardly a trace of them being here was found. The site manager walked around my house and asked if I wanted to inspect the clean up myself. Even when Sean arrived to pick up the payment, he reminded me to be careful with my pets (dogs) after the first rainfall as some nails may have been missed. Excellent personal touch. While they weren't the cheapest quote I got, I felt comfortable dealing with Sean and the timeline presented seemed reasonable. He was knowledgable about the product I wanted and was patient when I pushed back the installation date to accommodate a last minute trip. I would have no hesitation in recommending this company.

Please for anyone needing a roof repair or re done do not use this company they are terrible at the…read morework, they do not know how to properly install shingles and to top it off they are insurance scammers, I had a few shingles fall off my roof and the person I spoke to sam told me it was a minimum $1500.00 just to come to come patch and additional charge if they needed to come back. PLEASE STAY AWAY

Just had roofing replaced on older bungalow and garage. the estimate was prompt and quick, given…read moreweather conditions. It wasn't an emergency so i was given time to plan a date so long as supply was available. Thought the day after forcast would be nice, and next morning they arrived. The roofers work flowed quickly, they cleaned up nails etc., were safety conscient, and were done by the time they estimated. All communication was done through Yelp msg, emailed estimate holds true, outside of the unpredictable, I am happy with the colour i chose, the product, and the warranty.

Amrit did everything he said he would and then some. Work was A+ and the cleanup was outstanding…read more The price was very reasonable,we would recommend United Roofers with no hesitation.