Went in to get a trunk spoiler installed and they did an amazing job the work was done quickly and the price was great thank you for taking care of what I needed and providing clear, friendly and transparent customer service. read more

Promax Autosport - Body Shops Near Me - Alhambra, California

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I recently took my car to Promax for a rear bumper repair and several pieces of body panel to paint match. Because my car has an older tri-color finish (Acura pearl white), I was very skeptical about a potential mismatch. Anthony was fantastic--he listened to my concerns, assured me they could handle it, and kept me updated throughout the entire process. The results were incredible. The paint match was pretty spot on, but Anthony went above and beyond by touching up a few extra areas I hadn't even asked for; he even fixed a dent on my door! Even though the car took a few days longer than expected, the quality of the work made the wait completely worth it. I've also had my past car windows tinted here and the work is holding up perfectly. I highly recommend Promax and will definitely be back! read more

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Here's a revised version of your Yelp review to make it more positive and convincing: --- I am puzzled by the negative reviews because I've been coming to Promax for years for all my car needs and have always had a great experience. Here's what you need to know to get the best service: it's first come, first served, so aim to be there right at 10am. It's also smart to call the day before to ensure a specialist is available for the service you need--for example, John is excellent at car wrapping. Despite the high demand for their services, Promax offers top-quality work at super competitive prices, so patience is key because there's always a ton of people here and it can take longer than usual . I've always found their communication and service to be top-notch. In summary, they did an excellent job on my car, including installing a chrome delete for my side trims and rear bumper, adding PPF protection to the front, and laying down ceramic tint. I highly recommend Anthony and John for their expertise and quality work. read more

Promax Autosport - Chrome Delete, Bumper Delete, Front PPF and Tint for the 2023 Rivian R1S - Body Shops Near Me - Alhambra, California

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*Lifetime warranty does not exist Services: August 8, 2016- Complete Window Tinting Service with Lifetime warranty. $275 August 13, 2024- Spoke to the owner over the phone the week prior to discuss the lifetime warranty and bubbling with my tint. He advised to bring in my car and to bring the receipt for the warranty. When I arrived the owner stated that the Titanium tint that I paid for is only good for 3-year warranty and only the ceramic tint is lifetime, but there is no signage in their business stating the difference between the warranty and pricing for the tint I received. I held onto the receipt all these years because I was under the impression that my tint was covered under lifetime warranty. The owner said I could upgrade the tint to ceramic to have the lifetime warranty, but wouldn't tint all the windows just the problem windows I came in with for additional $100 + tax I let him know I was under the impression that my tint was under lifetime warranty which was the only reason why I went to them in the first place based off a family referral. I agreed to do the upgrade tint, but feel like he should've honored the lifetime warranty especially because I had the receipt for it all these years and it doesn't state anything about the warranty. It's all verbal. What he advertised and sold me on years ago does not apply to today and felt like his advertising has proven to be false. Since he didn't provide me with any warranty paperwork he can pretty much say anything to you on what's covered and not because there is no proof. The new receipt doesn't say anything about lifetime warranty for the upgraded tint and I'm worried in the future he's going to pull the same card on me. When I came to pick up my car, I inquired again about the warranty and asked him if he could provide me with additional paperwork/information about the lifetime warranty. He said that he doesn't have paperwork for that and that he could not offer me a lifetime warranty because I only paid $100 for the upgraded ceramic tint. He could only offer 3-year warranty. He's definitely saying one thing and doing another. Now I'm leaving twice paying for tint with no lifetime warranty even though I upgraded the tint that should've fallen under the "lifetime warranty" This business needs to update their signage and provide clear information on the warranty and also needs to provide a written agreement that's explains the warranty on what's covered and the duration of the warranty. The only sign I saw stated that all warranty work needs to be accompanied with a receipt. The receipt doesn't say anything regarding the warranty and the difference between ceramic or titanium, there's no extra paperwork regarding any warranty. This company had my car for 7 hours. I dropped it off at 10am he said about 2pm he would be done. I called at 1:45pm to check the status of my car, he said that it needed an additional hour and a half. I showed up at 4pm and had to wait an additional 30 minutes, because it wasn't done drying. When I drove home, the tint started falling off the back window. At this point i'm just like "of course." I couldn't believe that I wasted a whole day, got bamboozled into paying for an upgraded tint with no lifetime warranty, who knows what they did with and to my car during that time. They should offer appointments, basically leaving me car-less for the whole day only to do a half ass job on an upgraded service. First come, first serve...also does not exist. Windows were left unclean with finger marks, fuzz in between the tint, tint scraps all over my car for me to clean, water marks all over the exterior. I washed my car the morning of it came back filthy. Zero customer service, the good reviews must be from friends/ friends of friends/ family or people who are really into cars. The first time around I had a good experience and I referred many people to this place. I now have to retract my referral to this place based on such poor experience. Extremely frustrating. read more

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If you want a shit job ,you should come here !They steal car parts from you and can't finish the job !Dont waste your time !

I have been coming to Promax for the past 10 + years and I can confidently say that this body shop is the best I have ever been to. The past 2 months, I have had to bring in three different cars belonging to myself, my mother, and a friend, and every single time, the service has been outstanding. Anthony, in particular, has been incredibly helpful. Last year my car had a loud engine noise when I started the car almost sounded like it was going to blow up and I called Anthony, he immediately assisted to tow my car and found out someone had stolen my catalytic converter. With my insurance covering the repairs and parts, he was able to get it replaced in 3 days, along with complimentary cleaning on my front bumper which looked like it needed a paint/repair job and I'm not sure how he did his magic but the scuffs were completely gone. Recently he helped me fix and painted my bumper and without asking him to do so, he had cleaned/polish my headlamps(was tarnished and yellow) on my car, which allowed me to sell it to Carmax at a maximum sales price. I even asked if it was worth repainting the car in other areas and he suggested it would cost close to $2k and probably not worth it if I had to sell, he was being completely honest with me and said most buyers won't even see the little imperfections on paint, rather buyers would care for the car itself which I had a Prius. He went above and beyond to ensure that my car was in the best possible condition. He could've easily upsold me as other body shops would but he didn't. Coincidentally, the day I picked up my car was the same day my mother was involved in a terrible accident that caused her car not to start, all airbags were deployed, luckily my mom survived and without any injuries. Even though it was after his work hours, Anthony helped me tow the car to his shop and worked tirelessly to assess the damage. Despite the insurance company claiming that the car was a total loss, Anthony did everything he could to help me, and I will always be grateful for his assistance. Most recently, a friend of mine brought in his car to Promax to assist to change the rims out back to stock rims that he had recently purchased from somewhere else. The seller of the stock AMG rims had brought the rims and tires to the shop, and Anthony immediately saw that there was a bait and switch scam pointing out their tires being 2015 and not being new, he was able to assist with bargaining with the seller for a discount in the behalf of my friend from $2500 to $2400. The seller also wanted to charge $100 extra for aftermarket tire sensors preinstalled, and Anthony said there is no need because the car already have tire sensors and it was perfectly fine. This level of customer service is truly exceptional and shows that Promax and its employees truly care about their customers. Overall, I would highly recommend Promax to anyone in need of body work on their vehicle. The team is incredibly professional, knowledgeable, and dedicated to providing excellent service. I will continue to come to Promax for all my future bodywork needs, and I am confident that anyone who visits this body shop will be just as satisfied with the service they receive. read more

Man this company here is top tier, they always take care of me and I only trust them with my hellcat, have been doing business with them for 3 years now and its always amazing, they pay great attention to details and are great at customizing parts to fit onto your vehicle, they are also great at customizing center rim caps to put your own unique style onto your wheels, this is a great Custom Shop in LA an this is why they have been around for so long. read more

These guys are great at what they do. I've been coming here for a decade with everything from personal vehicles to SEMA booth vehicles and even new products I and sell using their services (I own www.irocmotorsports.com) They come in early, they stay late. Sometimes they are backed up but they are always high quality and great price for the service they give and the materials they use. John and Art are who I work with the most and couldn't recommend more! read more

Promax Autosport - SEMA Show - Body Shops Near Me - Alhambra, California

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I've been a long time customer for this place! At least 10+ years with 4 different cars! My acura legend, my vw GTI, my lexus CT, and now my lexus NX. My brother with his lexus IS, porsche caymen, audi A4 and Porsche Cayenne. We take all our cars here for modifications! Yes this place might had some bad reviews before from a long time ago that that might be the job done by the young teenagers the boss hired before but now they changed a whole bunch of people that are serious and professional with cars! Highly recommend this place! The boss Anthony has knowledge on card and is nice to socialize with! read more

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I've been meaning to get my car tinted for awhile, but haven't been driving my car a lot due to the pandemic. Isn't coworker recommended this place so I have it a try. I called on a Friday and asked if they had availability on Monday and they said yes. I asked my friend to go with me so he could drive me back. When we went there, they said they could squeeze in the side mirrors but not the front. I told them I called, but they said they couldn't do everything. Since we'd have to come back for the front, we decided to do it later. I came back again to drop off my car and they did all mirrors - front, sides, and back. I thought I lost something, and they searched through their space to look for it, which was really generous of them. I tried to start my car and the battery died. They had closed, but were available to help me jump my car. They said that I probably needed a new battery. Not sure if there was a light left on, since after the jump my car battery hasn't died at all. It's been a few months, but I still love the tint. I definitely feel the difference, and they did a great job on the tint. read more

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Promax Autosport - Body Shops Near Me - Alhambra, California

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Been taking all my cars here for a tint job for over 9 years now. But this time my mom hit her car and cracked her front bumper and damaged the frame inside. Took it to Antony and a week later my moms car looked brand new. They did a good job with a paint and fixing the inside frame. 10/10 would recommend. Also you can't beat the prices here. read more

Promax Autosport - Before - Body Shops Near Me - Alhambra, California

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Tightened my lug nuts so tightly and stripped my bolts so much that I needed to drill the stud out. These guys do a haphazard job and don't care about their customer, only trying to get you out of the shop as soon as possible. I recommend going to a different shop. Sure, this place might charge less, but trust me, you'll save yourself a ton of headache and money by going to a place that actually cares about your vehicle / safety read more

I brought my Model 3 here to get all windows tinted with ceramic tint and Promax Autosport did a fantastic job. I brought it in on Friday morning and got it back Friday afternoon. They were super communicative about when my car would be ready. There was a little hiccup because they gave me someone else's key but it wasn't a big deal and it was resolved quickly. I'd highly recommend this place for tints. I can't speak for other services but it seemed like they had good business, which probably means they're reputable for other services, too. read more

Fast, efficient and great price~ Trust worthy car place is hard to find. Glad we found one. read more

After having a conversation in car with my buddy from college- I just realized we both had bad experiences there. For my friend, he stated they left their shop tools inside under the hood after the job was done. Came in for lower control arms repair but somehow after he brought in his car the power steering hose was busted- completely unrelated. For myself, it was them not completing the job timely and also not completing the job properly AND being unable to get ahold of Anthony the business owner. Yeah buddy you got all these nice fixed white exotic cars etc etc but you also have a ton of unhappy customers. Yes Service here can be cheaper than other places but it's like playing Russian roulette. You have to decide for yourself if you are willing to take that gamble I was young and dumb and wanted to save money in my 20s but truth be told it honesty was not worth it read more

I brought my car in for an itasha installation that I've been working with an artist for 2 months; John was very helpful and guided me through the process of getting it installed; I sent him the files once the art is complete and now they did an awesome job! read more

Just got my wheels installed from them 2 days after the order! How crazy is that?! Plus Anthony called and messaged me for size confirmation on his own time after the shop already closed for the day. Definitely my one stop shop from now on! read more

High quality professional work! Owner is always attentive and knowledgeable. Wrap, custom decals and tint is always done correctly.

I don't know why I took my Tesla model s here , I'm dumb ass Painted black wheel , missing a wheel cap , easy fix Chrome delete, regular no Complain Tinted window , it crack my back windshield ! no way I crack my back windshield, only when they open up the back and something stuck in between Can't even fix it , $750 to replace a new one I will give them 0 star read more

Promax Autosport - Body Shops Near Me - Alhambra, California

Took Anthony to small claims court today. Apparently his wife showed up with him. He couldn't even talk for himself. She made it seem like I conducted business with her, and I never talked to her or did any business with her. Lied through her teeth. Car will be painted in El Monte by someone else. Will be reporting the BBB. If you are taking to court print this review out so the judge knows she has lied about doing business with customers when in fact it is Anthony that conducts all business. She lied saying she told me this and that when in fact I had never met her. Do yourself a favor and help your case by printing this out! I can be a witness too if anyone would like read more

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My wife convinced me that we needed to tint our Tesla Model Y. I balked at the cost but relented. We dropped it off around noon on the day of the appointment and picked it up around 3pm. I was impressed by the quality of work and attention to detail. The tint is perfect, although it's too dark but that's my wife's fault :D Their work convinced me it was well worth the cost. read more

Shit job. Look at the pictures and you'll see why. Don't ever take your car here for anything. read more

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John and Anthony was recommended to me by a good friend for a satin front wrap on a Ferrari F8 Tributo. They were competitive on the bid, responsive and promptly + professionally took care of me and the car same day. I need to see them again to redo some of cars too from a different vendor. Will be a repeat customer. Highly recommend Promax, Anthony and John. read more

These people are rude to the max. 1) you can't set an appointment with Anthony for the life of him. I called 1 week before to set an appointment, called 1 day before, and then called 1 hour before. Drove 1 hour to get there and he had this dumb look on his face and turned me away AFTER making an appointment and confirming several times before. 2) John is a big cry baby. I asked him to wrap molding around my car- no problem. BUT asking him to instal it back onto my car caused him so much stress. Like really? It's your freaking job! I've spent more than a thousand dollars over all the business I've given them, referred people to them and John really told me no to do business with them anymore and not to refer my friends to them because I asked for a little discount after they tried to "nickel and dime" me and after I asked him if he could instal the molding that he wrapped. You'd think that a good business would give $10 off a small job after all the business I've given them. On top of that, THEY HAVE PUT DENTS IN MULTIPLE MOLDINGS ON MY CAR AND TRY TO STATE IT WAS FROM THE DEALER. I bought BRAND NEW moldings and they really tried to say it came like that. Trust me- I stood outside in the back of the garage (instead of in the waiting room) and stared at them hammer my molding in and force it into place to take a shortcut. The only reason I didn't intercept and tell them off is cus I needed them to instal it cus I didn't know how. DO NOT GO TO THESE SCAMMERS. THEY DO NOT CARE ABOUT YOUR CAR. read more

This damn place over torqued my lug nuts.... they used a damn breaker bar to tighten my lug nuts, who does that??? Now I'm sitting at a tire shop with stripped $150 lug nuts as I'm typing this. Went in for a $60 service, left with having to buy new lug nuts now because they couldn't afford a damn torque wrench.... thankfully the shop that I'm at was able to get them off without stripping or breaking my studs but goodbye lug nuts, never coming back to this shop again and i recommend every doesn't either. Can't even perform a simple task like putting lug nuts back on properly.... terrible.... read more

Promax Autosport - The result of using a BREAKER BAR to put lug nuts back on, thanks Promax!! There goes my project kics.... - Body Shops Near Me - Alhambra, California

I brought my car to window tinted. After the tint job, my windows were out of alignments, they stick out. (FYI my windows were working properly before the tint job) I asked them to fix it, and they refused to fix the problem, and then they told us it was our car's problem. The owner has a bad manner and no responsibility when issues come up. They also stained my visors, terrible jobs. I'll never come to this place again. read more

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I got my red emblem blacked out here...few weeks later I started seeing red dots. I paid $200+ to black out all the emblems and it looked like they just painted it over. They got my $100k car looking like it was done by some amateur....or maybe it was. Would not recommend. read more

Promax Autosport - Red emblem was supposed to be blacked out. From my understanding they were supposed to sand the red off and add the black.... - Body Shops Near Me - Alhambra, California

Fast service and reasonable prices. Came to get 2 head lights fix on my old CRV. Easy to deal with. read more

I wanted to cover the wood on my dash, steering wheel, shifter surround and window control area because I was in the mood for change. I had Promax offer suggestions, and we decided on brushed black vinyl wrap. I LOVE this wrap. it looks like brushed metal, and even has a slight texture. It totally transformed my dash area. My coupe is now with them to get a total wrap, wheels painted, Brembo painted, Alcantara headliner, some lighting work and grill work done...can't wait to see the outcome! read more

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Been coming here to promax for over 15 years. It only gets better. Got my sister a porsche macan s and they fixed it up perfectly! Just the way i wanted. They even fixed the previous owners dents and deep damages. Great price! Thanks. Check out before and after pix! read more

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Ritzy car parts with a very ritzy Ferrari always on the property Thanks for my cool lights that are nice and bright. Now, I can see where I'm going.... read more

The reviews are mixed and it's not a fluke The problems I saw were both up front and in the back. Problems up front : I'm not given a quote before they performed the work. It was a really hot day(115F) and I was forced to walk around the back outside to get from the shop to the front desk. I did this multiple times do to their mistake They have a water cooler but no cups. When asked, the front desk girl didn't care and didn't offer any of the many cheap bottled water I saw lying around. I know I'm not entitled to this but it's reflects the level of their customer service Problems in the back: They initially fixed my jammed trunk latch but then when I walked in the shop I was told it wasn't fixed. Don't waste my time especially when Im not allowed to go indoors from the front desk. I was quoted a complete factory replacement of the part. Apparently my solenoid for the latch was broken. They were not sure why. The fee was reasonable but I decided to wait it. When I went home I took a more serious look and fixed it myself with just some adjustment... The solenoid worked fine Perhaps something was jammed or the lube was acting up in the heat. Honestly I would expect more from mechanics to be able to distinguish the root cause. I do appreciate that they took a look at my car and gave me priority. I'm sure they do a good job detailing but for real car work and good service you have better alternatives around read more

NOTE: I brought my OWN materials to them so they could just do the labor on my car. Came back to pick up my car after a day & a half & they didn't even finish the job. Asked them to do ONE little thing that they didn't do & would have a taken them max 20 min to do but owner said "you can do it yourself. We're closed now." Buddy it's not my fault you didn't finish the job at first. Plus we paid you to deliver a finished car. Like wtf. Secondly, they kept the remaining of MY material I bought. NO WAY they could have finished both cans of paint for a small job. Anthony does shitty & rushed jobs for a high price. Don't waste your money or time with them. read more

$120 for HP Charcoal Tint all around and $100 for HID. There was a long line ahead of me so the 3 hours was justifiable to deal with the two things that annoy me most about driving - having too much sun in my face and limited visibility (unless I use brights) driving dark mountain streets. Service was straightforward. Techs are hilarious to talk to. Eye-candy-vehicles parked all around. read more

Ah fuck thank you for revving that LFA. I know you didn't know me for shit but you were friendly, and I appreciate it. TOTALLY MADE MY DAY! I will bring my RX here anytime and can't wait to work w/ you guys, but most of all, I cant wait to get my hands on one of those chassis's, what a piece of machinery. Cheers Promax!! Keep it up! read more

Super affordable for the amazing quality work they do, had some taillight overlays I ordered installed, tried doing them myself and failed miserably so I came here. Was surprised to see bad reviews since I was referred here by the person I bought the overlays from (bluebatmobile) pulling into see a Lexus LFA, rolls Royce, rx7 etc... gave me confidence. Took a tiny longer than expected but worth the wait, waiting room has nice couches but I'd try to spend time elsewhere while they work. Overheard their prices on tint and it's super affordable for he quality and choices they have too. I'll definitely come back here to get more stuff done. read more

Promax Autosport - G37 coupe overlay install - Body Shops Near Me - Alhambra, California

Anthony the owner always takes good care of me and his customers. They do pretty much everything such as tinting wrapping body work tires wheels painting pin striping and all. read more

Took my 2021 Ford Mustang in to get some vandalism fixed on the quarter panel. First time I took the car, Anthony and I agreed that the paint job was badly done as the color came out pink and there was tons of metallic on the pillar yet none on the quarter panel. Second time I took the car for warranty on the paint job, Anthony decided to paint the entire door panel for what was originally only the quarter panel and pillar to try and trick my eye. But it was clear as day that the paint didn't match again and it was foggy + overspray. Reference one of the pictures for overspray. There was also certain areas that weren't painted since they refused to remove certain parts such as the mirror. Third time I took the car, I found the fender painted on which resulted in the quarter panel, door, pillar, and fender being painted just from damage on the quarter panel. This time I found the weatherstripping being painted on with black as they had accidentally sanded it, burn marks on the bumper that wasn't removed, scratches on the roof, and areas that weren't finished such as above the tail light. ANTHONY DOES NOT DO HIS OWN WORK. He will drive your car to El Monte to get it painted by another body shop. The BAR has been notified and they will be giving him a visit. My lawyers will also be contacting him soon as I gave him one last chance to remedy the situation and he refused. He said I could take him to court so that is what I will end up doing. Thank you for ruining the paint job on the car and thank you for ruining the value on the car. If you do not believe my review look at the review that came right before mine. read more

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This is my first time go to auto shop for car stickers. The man who help me to do the work is John. He is so nice. He achieved the restoration of the design. Price is a little bit high but they do the work on time and perfectly. Moreover, the only thing they do not do is the design. However, I still really like this Itasha work. After all, thank you so much for helping me to finish my dream car John. :) read more

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