I have been coming to Promax for the past 10 + years and I can confidently say that this body shop is the best I have ever been to. The past 2 months, I have had to bring in three different cars belonging to myself, my mother, and a friend, and every single time, the service has been outstanding.
Anthony, in particular, has been incredibly helpful. Last year my car had a loud engine noise when I started the car almost sounded like it was going to blow up and I called Anthony, he immediately assisted to tow my car and found out someone had stolen my catalytic converter. With my insurance covering the repairs and parts, he was able to get it replaced in 3 days, along with complimentary cleaning on my front bumper which looked like it needed a paint/repair job and I'm not sure how he did his magic but the scuffs were completely gone.
Recently he helped me fix and painted my bumper and without asking him to do so, he had cleaned/polish my headlamps(was tarnished and yellow) on my car, which allowed me to sell it to Carmax at a maximum sales price. I even asked if it was worth repainting the car in other areas and he suggested it would cost close to $2k and probably not worth it if I had to sell, he was being completely honest with me and said most buyers won't even see the little imperfections on paint, rather buyers would care for the car itself which I had a Prius. He went above and beyond to ensure that my car was in the best possible condition. He could've easily upsold me as other body shops would but he didn't.
Coincidentally, the day I picked up my car was the same day my mother was involved in a terrible accident that caused her car not to start, all airbags were deployed, luckily my mom survived and without any injuries. Even though it was after his work hours, Anthony helped me tow the car to his shop and worked tirelessly to assess the damage. Despite the insurance company claiming that the car was a total loss, Anthony did everything he could to help me, and I will always be grateful for his assistance.
Most recently, a friend of mine brought in his car to Promax to assist to change the rims out back to stock rims that he had recently purchased from somewhere else. The seller of the stock AMG rims had brought the rims and tires to the shop, and Anthony immediately saw that there was a bait and switch scam pointing out their tires being 2015 and not being new, he was able to assist with bargaining with the seller for a discount in the behalf of my friend from $2500 to $2400. The seller also wanted to charge $100 extra for aftermarket tire sensors preinstalled, and Anthony said there is no need because the car already have tire sensors and it was perfectly fine. This level of customer service is truly exceptional and shows that Promax and its employees truly care about their customers.
Overall, I would highly recommend Promax to anyone in need of body work on their vehicle. The team is incredibly professional, knowledgeable, and dedicated to providing excellent service. I will continue to come to Promax for all my future bodywork needs, and I am confident that anyone who visits this body shop will be just as satisfied with the service they receive. read more