1. Prolite Windows and Exteriors

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Prolite Windows and Exteriors

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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2 years ago

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Johnny V.

Thank You Michelle. It was great working with you and your family.

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Infinity Exteriors

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Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

The project was supposed to be done in June. It is now November. They have tried 3 times to…read morecomplete the repair in the pictures. Each time they ask me if the work is acceptable, and then make me take pictures to explain the problems (again). Please be prepared for this type of workmanship and customer service.

Guardian Home Improvements

Guardian Home Improvements

(27 reviews)

We had a mixed experience with our project. In the beginning, everything went so smoothly, and Josh…read morewas fantastic at keeping us updated every step of the way. However, toward the end of the project, we hit a major communication hiccup regarding our sunburst gable accent. After multiple unanswered calls and unreturned texts--even though they were marked as read--we were essentially ghosted right before our deadline, forcing us to coordinate with other team members just to get confirmation. While we appreciated the initial great service, the lack of follow-through and communication at the finish line was very frustratingcoordinate with other team members(John, Caroline) just to get confirmation. While we appreciated the initial great service, the lack of follow-through and communication at the finish line was very frustrating. Thanks again to Tommy and Drew for putting up the sunburst.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Prolite Windows and Exteriors - windowsinstallation - Updated November 2026

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