Got a quote from Argo glass to repair the runners on a patio door, replace the lock, and added new…read morescreen to the screen door. The Argo techs came on time repaired everything to our satisfaction and kept everything neat. We appreciate the skill of both technicians and would certainly use them again for any glass or service repair that they offer. Rich and Karen

Very excellent service.I would like to recommend them.The service techs were outstanding.read more

Service was quick and efficient. The price to install our window well cover was fair and…read morereasonable. I would highly recommend!

Window Well Services installed replaced my egress window in the basement along with a new window…read morewell covering. Gero did an awesome job was very professional, efficient and very thorough about replacing the window. The new window looks amazing compared to the original that came with the house. I would highly recommend them for your window and window well Services. Great company to do business with. Make sure you pass them to all your freinds who need windows. FRANK.

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

Very quick respon and done professionally. I would be happy to do busniess with them again.read more

This company saved our 4th floor condo crank out window. It was rotten on the bottom and made it…read morelook like new. They charge fair price and I would highly recommend them if you don't want to shell out thousands of dollars for new windows.

The experience I had with Rick Jr. with Ackman Glass and the installers from Lake Geneva Window and…read moreDoor turned into one of the worst customer service experiences I have ever had. At first everything went normal, Rick Jr. came out with Bill, the lead carpenter, to take a look at what the job entailed. I had showed them both what was needed. We discussed that they would need to do more framing for the new door as it would not take up 100% of the large opening. Bill and Rick Jr. assured me that this was not an issue. Ok, everything sounded great, let's do it! Door was ordered and an install date was set for the 1st of July 2024, I had a custom 4' wide Kolbe and Kolbe entry door installed. The door was beautiful, well-built, and made in Wisconsin. As soon as the door was installed, attitudes changed. There was some damage to the door and weather stripping. They ordered the weather stripping but ignored me on the damage. All good, you have to take the good with the bad, so I moved on. Door worked as it should, except it would rub on the bottom when shutting it. The installers would come out and adjust the "adjustable hinges." Now fast forward to March 24th, 2026. I inspected the door after the winter and found the door needed weatherstripping and adjustment, because it was rubbing on the bottom. The hinges were maxed out on adjustment, so I looked deeper into why besides its size the door was sagging so much. Eventually I got to the point of pulling the trim off the inside so I can see what was going on. The pictures attached show that the door and framing were installed far from correct. None of the hinges or striker plates are screwed into anything but the door frame; this does not follow any of Kolbe and Kolbe install requirements or common building practices. This has caused the door frame to warp on the hinge side due to the lack of proper framing and six 3" screws missing that are supposed to go through the hinges and into framing of the wall. I had been locking this door at night with confidence and now I see that it could have easily been opened due to the striker plate not being secured. I sent Rick Jr. an email with pictures of the install and the weather stripping needed. I received an email stating that Bill will try and stop out Friday. The next morning, I get the run-around email of "I showed Bill the pictures of your concerns and they typically do this when there is no framing behind the hinges but is anchored under the outside weather stripping". Dismissing all of my concerns. Now what am I to do with this? The person in charge is not interested in fixing this and the people that put it in say its correct. I called Rick Jr. and spoke to him on the phone and asked him to come over and look at it. The amount of arrogance and disrespect that Rick Jr. can carry in a phone conversation is overwhelming. Bill and two younger men showed up to look at the door with attitude and confrontation written all over them. Mind you my children are home at this time. I got cussed out and disrespected in my own home, Bill being the voice of most of this. Well, the kids are within hearing distance, so I asked Bill to relax. With a loud "F$%# this!" he walked out of the house. A few more comments were made and I lost my cool outside in the driveway, this amount of disrespect to me and now my home was unacceptable. I contacted the door manufacturer and was told after emails, pictures, and phone conversations were exchanged that the door was installed incorrectly. The regional manager's advice was that I have a local contractor remove and re-install the unit. After the words said and the actions taken nobody from Ackman Glass and Mirror or Lake Geneva Window and Door are allowed back on the property. That leaves me having to fix this myself which is fine because I know it will be correct. I had to think hard about leaving this review and honestly didn't want to, but I can't be made out to be a fool or ripped off without warning others.

We used Ackman Glass & Mirror to purchase and install a shower door in our newly finished basement…read more I had a great experience form start to finish! The turn around time was exactly as promised/expected and service great! The gentlemen that came to do the install were nothing but professional and very pleasant to work with! We will definitely be using them again for future window/door needs!

Junior was great he talked to me about some issues I was having and how his services benefited me…read more Also great with the kids and they were excited to get a treat.

Once again, window seal leaks. He's not honoring the…read morewarranty. Awful customers service. So this time N A R I will get involved. I'm not going to rest until he gets the franchise removed. They or he provides garbage service and concern for customers.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

We had both our garage doors replaced by U.S. Window and Door and I highly recommend their…read moreservices! We previously used them to replace all our windows and our front door/storm door and trusted them with this big project as well. Their work is impeccable. Bob was great to work with and fast when installing the garage doors - he checked in with us every step of the way, and the doors work and look great. The garage doors have black handles and tinted windows and look amazing - now the interior of the garage is much brighter and it makes it seem bigger. The entire front of our house looks new and modernized now.

From the owner: I'm putting customers in a better/more energy efficient window for less money than the competition…read more Everyone runs a gimmick like B.O.G.O. or 75%off. I'm beating these companies prices everyday because I don't need all of your money for advertising and overhead. Call or text me, Eric Mobeck at 224-436-6750 I'll answer your call or text you back same day.

Todd, the showroom manager, could not have been more helpful as we started our window shopping…read moreprocess!

From the owner: At KobyCo Door & Window you will find one of the best and most extensive lines of quality windows,…read moreexterior doors, and storm doors in Loves Park, IL, and the greater Rockford area. Our office and showroom staff, sales consultants and fully insured installers will make your remodeling project a hassle-free and pleasant experience. Whether you are building a new home or remodeling and updating, you can be confident that we will handle all of your needs. Our products and services include: Wood and vinyl windows; French and sliding patio doors; Fiberglass and steel entry doors; Storm doors; Trim and millwork.

The home we bought has two Marvin sliding doors leading to our deck. The doors are about 12 years…read moreold and have been leaking air around some of the gaskets. I called several companies to see if they could repair the doors without replacing the doors and the only company that was interested in working with us was Soberg Window & Door Company. After a few minutes on the phone Troy Soberg determined that his company installed the doors 12 years ago and he had the original order for the doors and the specifications for the necessary parts. Troy ordered the parts and his technician installed them about two weeks later. The doors were removed, all old gaskets were replace with new parts. The rollers and locks were cleaned, lubricated and adjusted and the doors operated and sealed as good as new. I am very happy with Marvin Door, Soberg Window and Door, the office staff at Soberg and defiantly the technician who serviced our doors. I highly recommend Soberg Window and Door and will not hesitate to use them again.

From the owner: Our commitment to constantly communicate with our clients, ensures that you will know exactly what…read morewill be installed, when it will be intsalled and how much it will cost.