Would use them again in a heartbeat. Friendly, professional, knowledgeable . Dan has 25 years of…read moreexperience, which is much more than average.

Responsive, excellent quality work. Saved my project after a big box installer really messed up.read more

Such a wonderful company. I wish all companies were like this. I went in with a small budget and…read moreNadia said "Oh, if course we can do something beautiful for that price!" and they ARE doing a BEAUTIFUL kitchen in our home. They have significantly better prices than the chain stores, the and MUCH better than the kitchen people I found on Marketplace. Nadia is so kind and patient. She makes you feel like you are her most important customer and she honestly wants to help you save money. I am beyond thrilled with the entire process after having been discouraged by other companies I had checked with. She is very talented at designing as well. I couldn't imagine making the kitchen I had into what they are building! But they did it! She suggested moving the refrigerator and it made our kitchen look twice as big, open and airy. I also love that they don't use a bunch of subcontractors. Rainer and Cory do the work and they do it beautifully. They are very attentive to detail, and you can really see the craftsmanship in their work. They go above and beyond making sure you are happy with everything. We've had a lot of remodelling and work done on our home this past year. THIS is the only company out of them all (three other contractors/companies) that I felt was really dealing with me honestly, and not trying to take advantage of us. My only wish would be that they would offer ALL home remodeling because it's so nice to finally have faith in a company and their crew. I'll post before and after pictures when the countertops are installed on Friday...

We just moved into a house and didn't have money to redo the entire kitchen but talked to Nadia and…read moreher team and we got new pantry and other cabinets installed in our dining area that we will reuse when we do the kitchen remodel. She came up with great ideas and the install was amazing and done with such accuracy. Cannot recommend them enough, she will work with you and find a way to get your life organized!!

The commercials for Granite Plus are enticing, offering the best prices and customer service, but…read moreour experience fell short of those expectations. My wife and I spent a couple months deliberating over the right granite for our kitchen remodel and the right granite fabricator. When we stumbled on Granite Plus we found our perfect slab and had a good vibe from our initial impression with the two owners (Lanette and Lazarus) that we worked with. They assured us that good customer service was paramount along with the fact we would get the very best price. Fast forwarding to our installation day some of our backsplash was missing and our bar top was set to be installed, but was short by 8 inches! Mistakes do happen, but we were met with a litany of excuses (one of which was to blame us for the bar top being too short) and we were not followed up with by the dates we were promised. To be fair, there was an issue with the 2nd slab for the redo of the bar top and after some back and forth Lazarus offered to let us go to Chicago to pick out the one we wanted. On a positive note the installers were very professional and did a great job.

My wife and I went with Granite Plus for a new kitchen counter top. After signing all their…read morepaperwork saying they are not responsible for any damages to your house and putting money down to get started, we even had to pay a charge for an oversized piece. I assumed they would send a larger crew to handle the larger piece. We started laying out the counter top. My wife spent several hours over multiple days working with multiple designers for the best pattern. On install day, 2 guys showed up and I asked if another crew member was coming to help with the oversized counter and they said no. Why was there an oversized charge when I needed to help the 2 workers lift the oversized counter? The layout that my wife approved with G.P. was not what we got. The pattern/seam does not line up to the drawing they provided. I understand that the fabricator has the final say, but it was not even close to lining up and not brought to our attention that it would not line up. Looks bad. One piece, 25"x22", also was cut crooked by about 1/4" so now next to the stove, it is tight toward the front of the stove, and there is a 1/4" gap at the back of stove. Other pieces are not cut square, but not 1/4" off. On another piece, they scraped and gouged the walls, which needed patching and repainting. Maybe a larger crew (that I paid the oversized fee for) may have prevented this. I am giving two stars because of patterns that don't line up, for not being able to cut a small piece square, and for having to patch and paint walls.

We're in the middle of a kitchen remodel and recently went to the KG Stevens showroom to have a…read morelook around. Let me tell ya, there is no shortage of options here! The showroom is massive and very well-kept. We had a general idea in mind of what we we're after, and there were just so many to pick from. You can tell everything this is extremely high quality, and you sure will pay for it. We landed on two favorites so Sam, who was helping us, sent over quotes of each based on our project. We'll need our island covered and the entire perimeter. It's nice there are different finishing and edge options for different parts of the job. I'll report back on how install goes, but so far KG has been nothing but easy to work with with solid customer service.

i dont know how they get away with this..... poor customer…read moreservice! disrespectful! lack of communication between each department! i would ever choose that company again! beware! beware! go get estimates from other reputable companies!!!

My husband and I just had new flooring installed and it is beautiful. A huge shoot out to the…read moreinstallers Joe and Eric. They did such a fantastic job. They were excellent workers and so friendly. Also, Sally went above and beyond to help me pick the most attractive flooring and stay within our budget. We couldn't be any happier. We highly recommend Nonns!

Awful experience! The showroom is sleek, but see pics for how they actually execute. To top it off…read moreI've been waiting months for $680 they agreed to refund for services the installers "forgot" to provide. The store manager has repeatedly promised that the money is coming, but it doesn't. If you enjoy taking dishonest contractors to small claims court, Nonns is for you

Just got our Granite direct countertops installed yesterday!We are very happy with every aspect of…read morethe transaction! Grerat company , great product, exceptional service and unmatched value all in all! we do highly recommend Granite Direct in Wales, Wi. Eric and Arlene Schemm Oconomowoc, Wi.

I cannot say enough positive things about this company. I've completed numerous projects with them…read moreand they have been outstanding in every single aspect! From start to finish, every person that I've dealt with is honest, knowledgeable, fair and above all, qualified. I will never deal with any other!!

I could not find the white and gold quartz countertop I had in mind. Heidi just did my kitchen…read morecountertops and I love them? I was a little hesitant on the base she recommended but so glad I followed her advise. It looks beautiful and only took 2 days although I'm still being cautious and letting them cure further before resuming day to day use. The price is so much more reasonable than quartz although that wasn't a driving factor. The whole process was easy.

Absolutely beautiful work done by Heidi! High quality at an outstanding price. Everyone thinks my…read morenew countertops are granite or quartz, how awesome is that!

We purchased quartz countertops from IKEA and they contract with McDermott as the fabricators and…read moreinstallers. This review is based on my interactions with McDermott only. Once our order was placed through IKEA, McDermott called a day or so later to setup the laser measure appointment. I missed the first call and got a voicemail. I promptly called back but I didn't hear the caller leave a name. So after calling several times I was finally able to connect with a project manager to schedule the time. They are very thorough explaining everything and provide a follow-up email to cover the details of the call. Two days prior to the measure they send a reminder email with all the details and 30 minutes prior to their arrival day of they call you. The person arrived and the measurements went as noted in the call/email. It didn't take very long and I was asked questions pertaining to the tops, plumbing, cabinets, etc. A template is created with all the information pertaining to the job. After the measurements and template are signed off on, it goes back to IKEA to adjust any pricing based on the accurate measurements. This part of the process was slightly frustrating but that would be in a separate review of IKEA. McDermott called again to schedule the installation of the countertops. Communication was a little easier this time with the name of the scheduler and a prompt same day return phone call. I was surprised how quickly they were able to come install the tops. Same mentioned previously they followed up with an email and information on what to expect for installation. Before the installation date I did have to call to confirm if we were responsible to level the cabinets once our old countertop was removed. We did the demo ourselves and they did inform me we were responsible for leveling. If they did it the project manager explained it could be expensive. Luckily we were able to handle that. The day of installation I received a call 15 minutes prior to their arrival. Upon the installers arrival they managed to back down our driveway and run into a tree, breaking a branch...not a great start. But the two guys came in and started on the work right away. They explained the process and took care of a couple things on the cabinet tops so the installation would go more smoothly. After everything was finished and sealed they went over care and maintenance of our tops. The whole process took about an hour and a half. Overall we are very pleased with the countertops! The timeframe from purchase to installation was relatively quick, a total of 7 weeks. Communication could have been slightly better in beginning and I wish the installers didn't break our tree but we got our new tops.

Absolutely horrible experience with McDermott.Wanted square edges when guy came out to do…read moremeasurements I specifically said square. I have radius corner absolutely terrible..They claim it's standard for changes in direction. White quartz countertops with silicone all over them.Tried charging me for custom when nothing was custom.Do not use McDermott horrible customer service and experience.Do not work with Whitney terrible customer service.

I had a guy come and measure . I wanted laminate countertops. 2 6' pieces with end caps. Nothing…read morefancy. LAMINATE!!! He quotes me $3500 !!!! Are you kidding me??!!! Do you think I'm stupid!, Because I'm a woman?? Folks, we are talking about LAMINATE here!! I had Quartz installed at another house and a lot more square footage than this for $2300!! Shame on you !! BEWARE!!! Rip OFF!!!!

Over many months we have updated our kitchen. We had the walls and cabinets painted, new sink,…read morehardware and new appliances. The last was the countertops. We had Jeff from Premier Countertops come to give us an estimate. He gave us information to make our selection and time schedule. He held true to his word. The finished product was as close to perfection as possible. He is a craftsman. If I could give Jeff and Premier Countertops more than 4 stars I certainly would!!!!!!!! We now smile when we enter our kitchen. Thanks Jeff, Mike Irish and Phyllis Hansen