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Jacob Heating & Air Conditioning

Jacob Heating & Air Conditioning

(19 reviews)

These guys are real professionals! My 80s house had the original duct system (which has poor…read moreairflow to the extra rooms at the South end of the house where it's warmest) and 15 year old condenser and air handler which was weakening. I was suplimenting this with window units for a few years. Jacob's designed a replacement trunk for my house using manualJ specification (seriously don't consider any other duct system) and replaced my dying AC system, new condenser I wanted in the backyard so had Freedom Electric install a new electrical box at the new site ahead of time. Jacob's ran new lines in the attic and now the old one on the side is hauled away! I requested modifications to the original proposal including adding active filtered return vents to each bedroom, filtering the original return vent in the living room, and added surge protectors to safeguard the new equipment. The new trunk system with the modifications I wanted was a little more expensive but completely worth it. The new system was already good but it was apparent too much air flow was going to the North side where needed the least, to fix this I requested they add a damper to the duct going to the master bedroom on the North end which is next to the air handler. We cut about 75% of the air pressure going to the master bedroom which helped close the gap in temperature difference between North and South sides (from about 5 F in the afternoon to 1 F :) . I'm a analytical person and tend to ask a lot of questions and tend to annoy people whose answer is usually One of my biggest peeves is when "experts" refuse to answer the why of any question and merely assert to be experts. This team demonstrated their experience and knowledge to me very clearly and provided acceptable reasoning to each answer. All my initial doubts were put to rest and they worked with me without any argument when I brought up the pressure distribution issue I noticed after the initial install. These people tolerated my inquisitiveness and helped me through the process to figure out solutions to all the problems I wanted to resolve with the old system. The professional attitudes were very consistent from sales down to the installation team and the manager who came out later to inspect the work. I couldn't ask for a better experience! I want to stress that I do not fault them for the original 5 degree variance but appreciate how quick they were to resolve the complaint and implement a low-cost solution without making a fuss. Usually fixing one problematic system results in other existing problems more apparent. This house needs new insulation and vinyl windows but I just can't afford it now. The HVAC overhaul was the first major step to updating this house. Now I'm confident the house will be comfortable all over. Good by window units!

These guys are great! It was a noval happening to actually have someone…read more show up when they said they would. Keegan, Bryan and Pablo were a joy to have in our home. They were friendly and nice to talk to while all the time being very professional. They were always cleaning up after themselves and made sure everything was done properly. They replaced our whole system and worked until the job was finished. We would definitely recommend them to others. Thanks for a job well done!

Prokool - hvac - Updated October 2026

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