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    ProjectCCG

    3.8 (13 reviews)
    Closed • 2:00 pm - 9:00 PM

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    2 months ago

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    6 months ago

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    1 month ago

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    Matthew C.

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    25 days ago

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    2 months ago

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    Matthew C.

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    3 months ago

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    10 months ago

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    6 months ago

    Great experience selling my Pokémon and Yu-Gi-Oh cards here. Pricing was very fair and honest. Service was fast, highly recommend!

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    Top Canvas - New Token Exchange System

    Top Canvas

    4.3(272 reviews)
    3.3 mi
    •$$
    Kid friendly
    Large group friendly

    The location has improved. Owner was very nice and help rearrange some machines to help my kids win…read moresome prizes. Definitely like the changes so far. Adjusting review to 5 stars

    TL;DR: The win rate on the machines seems to have gone down significantly, and more than half of…read morethe machines now seem to offer items in blind bags, which are close to impossible for claws or kids to grab compared to plushies and other items. The value-to-experience ratio just isn't what it used to be. We've come to Top Canvas multiple times before and always had a great experience. We've even recommended it to friends. They still have a really wide variety of machines, but unfortunately, the experience and service seem to have gone downhill. In the past, the workers were incredibly attentive and would help our daughter and her friends rearrange items to make them easier to grab. They weren't just giving things away for free, but they made sure the kids had a reasonable chance of actually winning something. The win rate on the machines was also relatively high, and the prizes were generally easy enough for kids to grab. It was a great, albeit slightly expensive, value. Our most recent visit was very different. The machines had a close-to-zero win rate, and even when a worker rearranged a couple of items for us, they basically just tossed them around in the container and walked away. They didn't actually make them any easier for a small child to grab. We left with one small item, and while we completely understand that winning isn't guaranteed (that's the nature of these games) that's not really what made Top Canvas great in the past. What made it stand out was that it felt accessible and fun for young kids. Unfortunately, that no longer seems to be the case.

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    Top Canvas
    Top Canvas
    Top Canvas

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    Pop Mart

    Pop Mart

    3.2(86 reviews)
    4.2 mi
    •$$
    Luxury
    Walk-ins welcome

    The employees were welcoming and the shelves were organized, well stocked and clean. I bought a…read moretwinkle twinkle figurine and my sister bought two Hirono's. The cashier was friendly.

    I was minding my own business walking around the store with my older sibling and my younger…read morebrother, looking at the different items they had. My little brother was playing with one of the Labubu hair products when an employee came up to him and said, "You've had enough fun. Let's not ruin the product." We understood and immediately stopped. After that, though, the employee kept following us around the store, which made us feel very uncomfortable. My brother eventually said, "You don't need to follow us around." The employee then mumbled, "Why don't you shut the f**k up." When my brother asked him what he said, the employee denied it and claimed he was just doing his job. He then asked where our parents were. I called my parents over, and as soon as they arrived, the employee ran into the employee room. When my parents asked about him, another employee claimed she didn't know who we were talking about. This was strange because we had just seen the two employees talking before he went into the back. Another customer who overheard the conversation said they only heard the employee tell my brother not to mess with the products, but that wasn't the issue. The problem was that he followed us around the store and, from what we heard, cursed at my younger brother. I don't know whether he was profiling us, being discriminatory, or simply being rude, but his behavior was completely unprofessional. There was no reason to follow us around the store or speak to a child that way. Customer service like this is unacceptable. For reference, the employee was an older man with a brown beard. Unfortunately, I didn't catch his name.

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    Pop Mart
    Pop Mart
    Pop Mart - MY POP MART COLLECTIONS

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    MY POP MART COLLECTIONS

    Jini Mini - "Discover the magic at Jini Mini Boutique! From cuddly plush toys to unique gifts, we have something special for everyone.

    Jini Mini

    4.3(130 reviews)
    3.4 mi
    •$$

    Such a cute little toy boutique! I stopped by last week and ended up getting the cutest sloth and…read morecat stuffed animal for my boyfriend, they're seriously adorable! The two girls who helped me were the sweetest, most lovely, and helpful. They made the whole experience even more enjoyable and were so kind and welcoming. You can really tell they care about their customers. Such a charming little shop with the sweetest vibes. I'll definitely be coming back!

    We went into the store jelly hunting with our 3 little kids upon searching it up this morning in…read morehopes of a fun experience. At first all was good, when we entered there was a couple other kids looking around so we allowed our kids to take a look around as well. My older daughter was having trouble deciding so my three year old son kept tossing around a dog he had decided on. While doing that he dropped it a few times on the floor, where a worker brought that to my attention, understandable, so I placed it in my basket. Finally we had all decided on a jelly cat and my son changed his option to another one I took a look at the dog and he was still in great condition so I put it back. When we were about to pay the cashier bluntly expressed if we would purchasing the dog since my son a dropped it. It wasn't the situation that frustrated me and it was the way I was approached about it. You know what I bought them all because I didn't want to ruin my children's experience that I had hoped would be different. She then tried to be nice about the situation but honestly my husband and me felt uncomfortable. We witnessed another child tossing and licking other stuff animals and left without buying anything, yet here we were buying 3 jelly cats and then almost forced to buy a fourth getting rude customer service. Definitely will not be shopping here ever again. I think specifically her name was Alysa who was the one out of the three who made us extremely uncomfortable. One of the worst customer experience I had in my life

    Photos
    Jini Mini - Disco plushie (my fave)

    Disco plushie (my fave)

    Jini Mini - Jini Mini exterior

    Jini Mini exterior

    Jini Mini - Jellycat

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    Jellycat

    Tiddlywinks - Plushies  11-03-2024

    Tiddlywinks

    3.8(163 reviews)
    3.4 mi
    •$$

    This place has educational tools for many kids and an example was this Thinking Skills: Using Logic…read morebook for young kids. This is great for parents to increase their kid's cognitive function. There's even the shoe laces tie that is compatible with lots of kid's shoes.

    We've shopped here many times because we genuinely want to support a local toy store. With so few…read moreindependent toy stores left, we've always been willing to pay the higher prices instead of buying everything from a big box retailer. Unfortunately, our most recent experience was really disappointing. We purchased several items, including three gifts for the same child, and simply asked if they could be gift wrapped together. Instead of just wrapping the gifts or politely explaining the policy, the employee repeatedly insisted that they charge for gift wrapping on items under $10, even though the three gifts we wanted wrapped together totaled well over $50. In total, we spent close to $200 during our visit. The interaction quickly became argumentative and unnecessarily uncomfortable. The owner was present and ultimately wrapped the gifts herself, but rather than helping de-escalate the situation, she allowed the interaction to continue in an unprofessional manner. To make matters worse, when we got home, we realized we'd been charged twice for one of our purchases. I called to have the extra charge reversed, and while they corrected the mistake, I also shared how disappointed I was with our experience in the store. Instead of receiving a sincere apology, I was met with what felt like a dismissive, backhanded response. Mistakes happen, but it's how they're handled that leaves a lasting impression. We genuinely want to continue supporting local businesses like this one, even if it means paying more than shopping at a big-box store. Unfortunately, after this experience, it's hard to justify returning. I hope this feedback encourages the owners to prioritize customer service, because that's ultimately what keeps loyal customers coming back. *also to add at the end of all of this I realized I had forgotten to get a birthday card so I wanted to grab one after checking out with all of our items and they wouldn't accept card or Apple Pay for a $6 birthday card. I needed to purchase something else to make it a $10 purchase or cash only (who carries or accepts cash anymore?) Like in what world!? Of course they wouldn't make an exception. The icing on the cake of a bad experience! This response is back to the owner- Thank you for taking the time to respond. I understand that small businesses need policies, and my review was never about expecting special treatment or criticizing those policies. My disappointment was with how the situation was handled. At no point was it explained that the $10 minimum applied to each individual item rather than the gifts being wrapped together. That had never been our understanding from previous visits, so the interaction was confusing and quickly became argumentative instead of simply being explained. One of the reasons we've continued to shop at your store, despite paying more than we would elsewhere, is the convenience and service, including gift wrapping. When purchasing multiple gifts for the same child, wrapping only some of them defeats much of that convenience. While you mention they were wrapped as a courtesy, that only happened after an uncomfortable exchange, which is the part that left a lasting impression. I appreciate your apology for the duplicate charge, but when I called, I was hoping for acknowledgment of the overall experience, not just the billing error. My review wasn't about policies, it was about customer service. We genuinely wanted to continue supporting your store, which is why this experience was so disappointing.

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    Tiddlywinks
    Tiddlywinks - Ceiling Panel  11-03-2024

    Ceiling Panel 11-03-2024

    Tiddlywinks

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    ProjectCCG - hobbyshops - Updated September 2026

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