The location has improved. Owner was very nice and help rearrange some machines to help my kids win…read moresome prizes. Definitely like the changes so far. Adjusting review to 5 stars

They loosened the tension a lot. They usually wouldn't fall off after being successfully lifted…read moreup. But we had 3 drop today. Staff is still friendly at least

Lots of miffy items and other stuff. Definitely would come back. Worker was kinds and amazing.read more

It's that time of the year where you are getting ready for the holidays. And it only means one…read morething...getting the cutest gifts for your favorite humans. You can choose from blind boxes to tees to plushies to kitchen and home goods, believe it or not. This store reminds me of my bedroom as a single person, packed with toys in every nook and cranny. Give yourself a good amount of time to check out all that you can. Go through the store twice, because chances are, you will miss something the first time around. I love all the fun Miffy and Monchhichi items available. And there are other popular characters like the Peanuts gang, Moomin, and the newest edition Zilly Tales created by Zillymonkey. The store is pretty well-stocked...until it sells out - worst feeling ever! Pricing is subjective. Black Friday prices were pretty cool. Anyway, you can order online too and pick up in-store. Service is super friendly. Parking is plenty. Happy shopping!

This is the OG POPMART location that I first started going to and started my love for Pino Jellies…read more Over the years and through the hype, this POPMART is constantly busy and packed. As an art store, there are already small aisles since the store is filled with displays. The customers that come in and out aren't the kindest people. There's pushing, shoving, and nonexistent boundaries. My only hope is for some sort of expansion so there's less exchanges of germs. As an avid collector, I'm still a fan and still adore this location. My only hint to visitors: park in the building next to Din Tai Fung for the easiest and quickest access to the store!

I was minding my own business walking around the store with my older sibling and my younger…read morebrother, looking at the different items they had. My little brother was playing with one of the Labubu hair products when an employee came up to him and said, "You've had enough fun. Let's not ruin the product." We understood and immediately stopped. After that, though, the employee kept following us around the store, which made us feel very uncomfortable. My brother eventually said, "You don't need to follow us around." The employee then mumbled, "Why don't you shut the f**k up." When my brother asked him what he said, the employee denied it and claimed he was just doing his job. He then asked where our parents were. I called my parents over, and as soon as they arrived, the employee ran into the employee room. When my parents asked about him, another employee claimed she didn't know who we were talking about. This was strange because we had just seen the two employees talking before he went into the back. Another customer who overheard the conversation said they only heard the employee tell my brother not to mess with the products, but that wasn't the issue. The problem was that he followed us around the store and, from what we heard, cursed at my younger brother. I don't know whether he was profiling us, being discriminatory, or simply being rude, but his behavior was completely unprofessional. There was no reason to follow us around the store or speak to a child that way. Customer service like this is unacceptable. For reference, the employee was an older man with a brown beard. Unfortunately, I didn't catch his name.

Oh my, this is a very cutesy place. I've eyed Jini Mini a lot as I'm often nearby but didn't know…read morewhat they had in store. Recently, I came across them on a hunt for cute bag charms (thanks, Yelp Assistant) and I was blown away by the selection! In addition to tons of plushies, they have a whole wall of bag charms. I didn't find what I was looking for (something Disney and/or cherry-themed) but I found a cute charm for a friends birthday gift and the claw clips on the shelf below caught my eye because many of them were metal and large. Perfect for thick hair! The cashier confirmed this as well which made me feel confident and I can confirm they hold up with long, thick, hair. It seems like this place does a lot of limited drops so definitely get there early if you're looking for a trendy item. But, it wasn't too crowded when I went around 11am.

I walked in expecting a full Jellycat selection. The shelves looked almost empty. It felt…read moremisleading and frustrating. My excitement disappeared instantly. This was not what I came for. The only options were the Lunar New Year one. There was also a random softball plush. That was it, nothing else. No variety, no classics, no fan favorites. The selection was honestly disappointing. I drove out of my way for this. The display felt poorly stocked. It seemed careless and unprepared. Three stars only because the plushies were decent. I expected far more than this. .

I love coming here for your basic party supplies, from piñatas and chips to huge bags of candy and…read moretoys, this place has anything you need. The people are friendly and the place is kept nice and clean with great prices. Couldn't recommend it more

This place is awesome. They have very nice piñatas and are priced fair. I got a luchador piñata for…read moremy son for $40. I also got some Mexican candy. This will be my go to spot for piñatas.

I drove 35 minutes and it's worth it! Price is so good and…read moreall the figures are amazing! It's so easy where to find the selection of figures. I really recommend to visit their store! Great employees too! I'm going back again :)

Great prices and the shop owner is a great and friendly guy. Been going there to look at funko pops…read moreand anything that interest me. I always try and find time to visit him.

such a great place! Great selection! friendly team! great product and they never over charge! they…read morehave some great deals! check em out

They have Pokémon. Looked like they open to buying as well. Store was nice . My review is just…read morebased off my opinion since I do buy Pokémon a lot and clearing out 10 packs off the rest of the fusion strike box was a little weird to me when I got 8 of 10 packs with white code cards and scuffs on a few amount of cards . Could be resealed , could be just bad luck but 8/10 is super weird .

This place has educational tools for many kids and an example was this Thinking Skills: Using Logic…read morebook for young kids. This is great for parents to increase their kid's cognitive function. There's even the shoe laces tie that is compatible with lots of kid's shoes.

We've shopped here many times because we genuinely want to support a local toy store. With so few…read moreindependent toy stores left, we've always been willing to pay the higher prices instead of buying everything from a big box retailer. Unfortunately, our most recent experience was really disappointing. We purchased several items, including three gifts for the same child, and simply asked if they could be gift wrapped together. Instead of just wrapping the gifts or politely explaining the policy, the employee repeatedly insisted that they charge for gift wrapping on items under $10, even though the three gifts we wanted wrapped together totaled well over $50. In total, we spent close to $200 during our visit. The interaction quickly became argumentative and unnecessarily uncomfortable. The owner was present and ultimately wrapped the gifts herself, but rather than helping de-escalate the situation, she allowed the interaction to continue in an unprofessional manner. To make matters worse, when we got home, we realized we'd been charged twice for one of our purchases. I called to have the extra charge reversed, and while they corrected the mistake, I also shared how disappointed I was with our experience in the store. Instead of receiving a sincere apology, I was met with what felt like a dismissive, backhanded response. Mistakes happen, but it's how they're handled that leaves a lasting impression. We genuinely want to continue supporting local businesses like this one, even if it means paying more than shopping at a big-box store. Unfortunately, after this experience, it's hard to justify returning. I hope this feedback encourages the owners to prioritize customer service, because that's ultimately what keeps loyal customers coming back. *also to add at the end of all of this I realized I had forgotten to get a birthday card so I wanted to grab one after checking out with all of our items and they wouldn't accept card or Apple Pay for a $6 birthday card. I needed to purchase something else to make it a $10 purchase or cash only (who carries or accepts cash anymore?) Like in what world!? Of course they wouldn't make an exception. The icing on the cake of a bad experience! This response is back to the owner- Thank you for taking the time to respond. I understand that small businesses need policies, and my review was never about expecting special treatment or criticizing those policies. My disappointment was with how the situation was handled. At no point was it explained that the $10 minimum applied to each individual item rather than the gifts being wrapped together. That had never been our understanding from previous visits, so the interaction was confusing and quickly became argumentative instead of simply being explained. One of the reasons we've continued to shop at your store, despite paying more than we would elsewhere, is the convenience and service, including gift wrapping. When purchasing multiple gifts for the same child, wrapping only some of them defeats much of that convenience. While you mention they were wrapped as a courtesy, that only happened after an uncomfortable exchange, which is the part that left a lasting impression. I appreciate your apology for the duplicate charge, but when I called, I was hoping for acknowledgment of the overall experience, not just the billing error. My review wasn't about policies, it was about customer service. We genuinely wanted to continue supporting your store, which is why this experience was so disappointing.