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    Project Assistance

    5.0 (1 review)

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    16 years ago

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    Maidly

    Maidly

    4.7
    (286 reviews)

    I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

    I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

    Flex Tax and Consulting Group

    Flex Tax and Consulting Group

    4.7
    (165 reviews)

    This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.

    Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

    Thomas Doll

    Thomas Doll

    2.9
    (11 reviews)

    We have been working with Thomas Doll for taxes for about five years and are extremely happy with…read morethe group that had helped us. They include Shawn Stifle, Katie Redding, Emily Martinez and Jared Nelson. It seems like they have built a great team of high-quality people there. I found out about them from a work colleague, and have been totally satisfied with the quality of work and the value they bring for the reasonable price they charge. Shawn is my primary contact, and he is very responsive to my emails and phone calls, totally professional, and outstanding in his knowledge of tax law. As a team, they have saved us money in ways that our previous tax person did not seem to understand. I think we have fairly complex taxes with real estate rentals, work RSUs, etc, but these people are experts. I would recommend Shawn and the Thomas Doll team without any reservation. We have been so happy with the tax service that we decided to evaluate their new Wealth Management partner, Earned Wealth. Again, super happy with the quality and service. Myhanh Hoskin is our person there and she is fantastic!

    FRAUD ALLERT They…read morefear neither God nor the law... Despite knowing that my ex forged my signature, they filed taxes on my behalf for multiple years. They stole my identity and listed me as my ex's employee for his tax benefits without my knowledge and consent. The last year they filed without my signature at all. But still jointly! They indicate my son and me as dependents, knowing that we separated. When I tried to get information for the court, they told me that I AM NOT THEIR CLIENT (they just took MY! signature, MY NAME!, MY CHILD'S name! and do MY! taxes), but at the same time I have no right to see any copies of documents. Federal crime, constitutional violation and more... Attention ! Be extremely careful ! Do not contact this scammers, avoid and don't support FRAUDULENT! Stay away for your safety !

    One Hour Delivery Service

    One Hour Delivery Service

    4.2
    (67 reviews)

    I have been using One Hour Delivery Service for almost 22 years. Their service of process has NEVER…read morebeen challenged in court. They are diligent, prompt, courteous and efficient. Even with tight deadlines they work with us to get our documents filed. They've helped us serve hard to find witnesses all over the Bay Area and beyond, sometimes on the last day of the deadline. In my 22 years working with them, they've never told me that they couldn't fulfill my request for any reason. Their communication is exceptional -- I always know the status of a serve or filing without having to chase anyone down. In these 22 years they have never let me down.

    I had an extremely frustrating experience with this service, specifically with Krystin. Despite…read moreproviding clear, written instructions and agreeing to her quoted price, Krystin refused to follow basic directions regarding a court filing. She insisted on her own incorrect assumptions about what was required, even though the necessary forms had already been filed earlier that day. I asked her to speak directly with court clerks familiar with the case (Dennis or Anthony in Dept. 402), and even provided names of the court supervisor and manager in case she had questions -- but she refused. Instead, she disregarded my instructions and blocked the delivery entirely, undermining the urgency and time-sensitive nature of the filing. Krystin's refusal to cooperate, listen, or defer to the party who actually understands the case was completely unprofessional. I will not be using this service again and strongly advise others to seek out a more reliable and respectful provider.

    Project Assistance - professional - Updated July 2026

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