Pool heater was not operating ! Ryan from Pool Rescue resolved the problem quickly and efficiently…read more Very impressed with this Pool Company, will have additional work for them shortly.

I would highly recommend Pool Rescue! Ryan came to fix our pump that kept losing prime. He came on…read morea holiday weekend, gave us an accurate estimate, fixed the pump and leak, cleaned up the site when done and was very accommodating to our schedule. He was easy to communicate with and even took the time to FaceTime me later in the day when I had questions. I felt like his service was phenomenal! I am so grateful for him saving the holiday weekend for us! Highly recommend!

Hello, The end…read moreproduct satisfied us and it should for the amount of money invested. I will give kudos to the folks who constructed our spa. Darren was great and professional. As for the process of getting this project moving, I was very disappointed at times. I invested many hours, days, months, and finally a full year to get it done. The details are expansive so I will have to abbreviate this review. The crew seems like they know how to build a spa but the project management was my sore spot. If you go with ad tech, or the other name they go by, northwest pools and spa, please make sure you clarify exactly what you are getting and what work they will do and what work will be left up to you to do. I blame myself for part of this, but hey, I haven't had many hot tubs built, first time...but if I had known, I would have approached this differently. Please note you will be responsible for all electric, gas, and venting of equipment. To give you an idea of what this means, our quote was about 20k to build this hot tub(seemed like a great quote) but all of the extra work was about 9k and that was having a father n law who did most of the electrical. So, the price quote is only about 60% of what it's really going to cost you, and they dont really come out and tell you just how much additional work is required beyond their part. I was like ok, run a gas line, get the electrical panel fired up and they take care of connections. None of that was the case. I had to make all final connections to equipment and venting, which was a feat, lots of codes and permits that weren't part of the contract. Also, dont opt to excavate your own spa, not a good choice of mine :(, very upsetting. With all that said, we love our hot tub, we think it looks fantastic, (even though the project manager never complimented it herself) If you go with this company, you might get what seems like a good price quote but be clear on what you are getting. And it could take a very very long time to get completed. My favorite quote from the owner, and I applaud his honesty. "You were my most abused customer" what can you say to that....I just said, finish the darn thing.

Did an absolutely beautiful job of resurfacing our 20' x 40' inground pool. I would highly…read morerecommend this company to anyone.

Good service - and better prices than the big companies. Jacob gave me peace of mind as I have an…read moreold pool under trees, so it's problematic to maintain on my own.

Dan does a great job. Glad we found him Honest and reliable…read more So much better than the last guy who overcharged and was unscrupulous!

Simply the best! After being frustrated with another company with continued problems and a total…read moredisregard to the client, I discovered Dan from 2 neighbors who use his company. Dan came out to help me over a weekend when I had a leak and my then current company refused to come out because it was a weekend. My pool has been working so well and the water quality is perfect since Dan took over. Dan and his assistant, Jordan, are great! Highly recommend!!!

Rose City responded to my inquiry quickly and were over here within two business days. Mike was…read moreincredibly friendly, patient, and taught me a lot about my spa. He was able to diagnose and fix the issue, and replaced a UV bulb. I am so glad I finally got in touch with Rose City Pool and Spa - they are going to be my go to from now on. Thank you!!

This company offers excellent spa repair services. Do not hesitate to contact them if you need…read moreservice. I was very pleased with the work performed as well as the follow-up customer service.

Way over priced. Not very friendly over the phone. Like they were so in demand they could be rude,…read moreunhelpful or even snide and they had the right to be that way. Truly unfortunate..

If there was a no star rating, I would have used it for Aqua Care Pool & Spa. This company does not…read moreknow the meaning of customer service. The owner Perry Whitworth actually told me to find another company and hung up on me when I asked if he could provide a time window for showing up at my house to look at my spa. I took his advice. I promptly called Crown Pool and Spa Service in NE Portland and they were happy to not only schedule a date to come out BUT ALSO provided me with a 2 hour appt. window.

Working with Medford & Myers was such a pleasure from start to finish. We hired Medford & Myers to…read moreupdate our 1975 pool. Communication, professionalism, timeliness, and their overall quality of work was exceptional. Working with Dan and his entire team was such a positive experience for us. They all get along & work well together. Years of experience have come together in creating a top notch organization. We are amazed at how wonderful our pool looks, we could not be happier! This is the company to hire if you want a beautiful update or new swimming pool. Thanks Dan, and thank you to your awesome crew!!

Love them!!! Prices…read moreare great! They were crazy fast!! And my pool looks amazing!!! Could not be happier!!

Hired to troubleshoot hot tub. Dan took the front panel off the hot tub and when he put the panel…read moreback on he cross threaded 2 screws and stripped out most of the remaining Philips heads screws by running them on with an impact driver. If someone can't screw 8 screws in without destroying them do you really want them working on your hot tub. Dan has made no effort to make this right.

We had our hot tub completely reconditioned by Dale and his crew in Hillsboro. We love our hot tub…read morenow. The work was performed fast and within budget. The company did a good job for us. Love the tub!