I have ben a client of State Farm for 51 years. I work with…read moreMike Richards and Elizabeth in his office. Elizabeth is very knowledgeable and caring. Their customer service is amazing!

Absolutely no customer service...We had our auto insurance through State Farm for over 20 years…read morewith no tickets or accidents from South Florida, Central Florida to Texas to Arizona back in Florida... we were so very loyal to State Farm... I relocated from one division to another with my company and 2 of my paychecks were not direct deposited .. in deep grief over my husbands death having difficulty dealing with all the responsibilities which they were very aware of because they had to change our insurance etc they were as cold and not sympathetic at all the entire office are not very welcoming..well one payment didn't go through.they said they sent a letter --never received it..they never called to let me know they just cancelled my policy and in turn my license was suspended... unbelievable!!!! After 20 years never missing a payment ... you think I would receive a call asking if i was having difficulties or was this just a bank mistake.. i had overdraft protection but for some reason it didn't protect me...they won't reinstate any insurance for me now and i pay twice as much with another company and it won't go off my record for 5 years!!! Thank you very much.. the DMV associates were very sympathetic and helped me a lot more than our agent. This was my horrific experience... buyer be ware....

Great place with great people! Everyone there is so helpful and knowledgeable, and they all really…read morecare about their clients!

Thank you for seeing Cody on emergency basis. After one day of meds and special food his loose…read morestool although present, is no longer presenting with blood. Your staff was great, he showed no anxiety when I picked him up after 90 minutes. He was clearly treated with love and care. Your staff was great! Emergency clinics close at 7:00AM and vets don't open till 8:00-8:30. Thank heaven for you. God bless.

absolutely horrible scammers. lied to my face about exam fees, never explained the drop off system…read morethey had. Took absolutely forever when I was demanding my dog back and while I was waiting I heard them talking poorly about their other clients calling them idiots etc... do not come here !!!

We bought a property a villa in Heritage Hills in Clermont, Florida with Lennar company! We did the…read moreclosing with Mrs. Priscilla V Stefan, Florida Notary Public, she was very professional and friendly, took the time to explain everything to me and my wife, has excellent Customer service and make us feel like family! We were also helped by Mrs. Allyson Bess, Escrow Closing Assistant and Mrs. Charlotte Reeves, Escrow officer which did a very professional and excellent job and also made us feel like family! After the closing was over they offered us food, salads, sandwiches, cake, coffee and water which were delicious! We will recommend this place without hesitation! We give thanks to God for letting us know this professional place and Lennar company in our opinion the best in the world!

From the owner: North American Title Company is centered around many strengths - an absolute commitment to the…read morecustomer, a talented and dedicated staff, and superior underwriting skills, among others. Further, North American's affiliation with Lennar Corporation brings many additional assets to our customer: recognized financial strength, national support services, and an unrelenting commitment to the real estate and home building industries. We're excited about our future and want you to be a partner with us.

I had a very frustrating experience dealing with Waterbrook Insurance and unfortunately I cannot…read morerecommend them based on how things were handled. From the beginning the communication was extremely inconsistent and it was difficult to get clear answers about even the most basic questions regarding coverage and next steps. Every time I called I seemed to receive a different explanation depending on who I spoke with which made the entire process confusing and stressful. What made the situation even worse was the lack of responsiveness. Calls and emails were rarely returned in a timely manner and I often had to follow up multiple times just to get a simple update. When you are dealing with insurance you expect professionalism, transparency, and some level of urgency especially when you actually need help, but that was not the experience I had. The process itself felt unnecessarily complicated and drawn out and it often felt like no one wanted to take responsibility for resolving the issue. I was passed from one person to another and had to repeat the same information over and over again without seeing any real progress. Instead of feeling like a valued customer I felt like I was constantly chasing down answers and trying to get someone to take my concerns seriously. Insurance is supposed to provide peace of mind but this experience created the exact opposite and added unnecessary stress and frustration to an already difficult situation. Overall I was very disappointed with how everything was handled and I truly hope they take steps to improve their communication, response times, and customer service so other customers do not have to deal with the same experience I did.

From the owner: Waterbrook Insurance offers fast and affordable home and auto insurance quotes. Get your savings in…read moreminutes with our online auto and home quotes.

What can you improve? I guess I would have to say the level of the companies intelligence. I have…read morea 2020 vehicle that's paid for no tickets, No accidents paid my policy in full. Because I could not get their app to work and did not see an email that was sent, only called after I received a notice in the mail that they wanted an extra $148 because I didn't use the app for two months which they gave me a day to pay. I received the letter a day after they wanted payment so they decided to cancel me. This was after I had called and spoke to a representative and finally got the work to app and had a perfect driving score in the app. They wouldn't accept payment of the $148 or even give me a good explanation as to why I'm being charged monthly for not using their driving app. They simply just said they canceled my insurance. Now I will be forever grateful for their stupidity. I called a State Farm agent. State Farm offered a better coverage policy saving me $1100 a year and does not charge extra if you want to pay it on a credit card or pay it monthly or receive paper statements no added fees. If you use this company for car insurance call State Farm.