First time ever calling Maintenance they come into my apartment and take half of my water heater…read moreapart then tells me we'll get you fixed and did not come back until about 3 to 5 hours later. I left to go shopping at Walmart. I come back to my apartment and they used all of my clean towels that were hanging up and drying. They used it to clean up their mess from the water heater. My bathtub was clean and they left dirt in my bathtub where you wash yourself. They tracked dirt all through my apartment and salt due to the weather that we have been having. I do not recommend this corporation to anybody you people have just lost a tenant and probably will lose more. Buckner properties would be ashamed. If ANYBODY lives in the Cookeville TN area looking for apartments or houses or even a condo I would call and recommend BUCKNER PROPERTIES!!!! Ask to speak to Mike very nice guy.

My dad was here for rehab…read more The place looks secure. It isn't. Anyone can drive and/or walk in at any time of day and no one will question why you are there. Many unlocked doors at all hours. The "security gate" is rarely attended, and even then they do not check incoming or outgoing traffic. The staff, although friendly and tries their best, is not adequate for the sheer number of temporary and permanent residents. They also lack basic resources, like working equipment, much less modern equipment. The amenities are terrible. No wi-fi. I realize many of your patients are older, but a great deal of them are into technology and would love to use their laptops for their own entertainment. I tried to find a cart (or luggage cart) to haul some stuff to my dad while he was here (a stereo and DVD player and storage) but nothing like that is to be found. Really??? In a place where people stay and are moving in and out all of the time, similar to a hotel, you have no way to help your patients feel more at home?!?!? Ridiculous. The food, although meeting nutritional guidelines, is quite bland and mediocre. Finally, the complex itself is an endless maze of nothing making sense. Their is no central check in, so good luck finding who you are looking for. I've been trying to not write this, since their is a chance of my dad going back, but we will pick a different rehab facility next time.

We have a relative staying here getting rehab. The care she receives is excellent and the staff is…read morevery friendly and helpful. This is a very nice facility and has everything one would need for rehabilitation.

My father broke his hip and was is need of more physical therapy than the hospital could supply…read more We heard good things about Greenwood Village South's rehab facility. I called 2 days in a row and left a detailed message with admissions, specifically Megan, the second day, asking for someone to call me back. I had spoke with a very nice person in the rehab center who said she was in a 1 hour meeting and would be out at 10am. SILENCE again. Very disappointed with the customer service, hopefully this is NOT indicative of their patient care. I did call several rehab centers on the southside of Indy and everyone of them called me back within 2 hours! My dad easily found a nice place and we are all happy.

02-16-23 11 AM to 12 PM Between 11 AM and 12 PM My personal…read moreexperience at the Rehabilitation Hospital of Indiana Daniel Woloszyn, Psy. D., H.F.A., CDP - Chief Executive Officer - Rehabilitation Hospital of Indiana (RHI) Attention HIPPA Compliance Officer: Michelle Burchard, MSHI, RHIA, CHPC Manager of Health Information Management, Corporate Compliance Officer & HIPAA Privacy Officer at the Rehabilitation Hospital of Indiana (RHI) Using hallways for OT, and PT allows anyone present to recognize patients. The therapy room fails to provide proper HIPPA protection. Exam/therapy tables are around the outer perimeter of the room. With different therapy equipment in the center of the room. Wide open visually and also it wasn't difficult to hear conversations regarding other patients. The doors to the room are wide open for fire code and such needs, I could record all I want from the hallway looking into the therapy room - the next thing I was told completely violated my patient rights and civil rights. When Emily Miller, OT, and Marie Schaff PT came out to ask me in. I asked if I can have my girlfriend record me getting the wheelchair and mobility evaluation done. I was told we can't do that due to HIPPA. No reasonable level of HIPPA is provided at RHI. I they have patients walking around for therapy in public spaces, the OT and PT room is one massively open space and not separate therapy rooms with sound and visual HIPPA protection. My simple request to record my activity should had been allowed. But RHI rather violates my rights by pretending HIPPA is the concern. 11 AM and 12 PM 02-16-23 This is what I experienced at: 4141 Shore Dr Indianapolis, Indiana 46254 Seen by: Emily Miller, OT and Marie Schaff, PT will be completing the wheelchair evaluation. & Cory R Moore, ATP - Assistive Technology Professional 7802 Moller Rd Indianapolis, Indiana 46268 Cory R Moore, ATP was present observing and took every measurement of my TiLite ZRA Series 1: (Also it was noted that they had my Serial # and all details of my wheelchair when originally prescribed.) Components: 1 Solid seat pan. 2 Rear drive wheels = Spinergy SPOX 24 inch. w/ solid real feel rubber tires. 1 TiLite ZRA Series 1 = 1 Titanium custom frame. 1 Open loop Titanium footrest. 2 Mono leg forks. 2 Soft roll casters. 2 Ergonomic Handrims I need a new TiLite ZRA Series 2 - the two down stems that are not made or sold any longer are loose and failed beyond repair. The forks connect here. Wheelchair prescribed in 2008 = 15 years old. Measurements: Seat position = from edge of solid seat pan - rear edge of seat pan. No measurements with me sitting on my cushion had been made. Frame leg angle: 80 degrees. Center of Gravity Footrest position Seat back position I was asked: How many hours do I spend in my TiLite ZRA Series 1: Over twelve hours? Does the use of the TiLite ZRA Series 1 allow you to: Get to the toilet? Yes. Allow you to bathe/shower? Yes Allow me to get to the kitchen. Yes Allow you to make meals? Yes Allow you to partake in helping with household chores? Yes as best I can. Allow me to be independent as much as possible. Yes So without the use of the TiLite ZRA Series 1 you would not be able to function? Correct. Any other wheelchair will not work for my medical needs. Only 2 parts of the wheelchair and mobility evaluation: Strength and range of motion were performed. On 12-21-22 Medicare had me get a full wheelchair and mobility evaluation in my home per the Medicare Wheelchair Replacement Policy. I was told that I only qualify for a STANDARD WHEELCHAIR the RHI employees & Cory R. Moore ATP. I made sure to ask both Emily Miller, OT, and Marie Schaff, PT they being RHI, not Numotion employees. I expected them to respond honestly. Can I try a manual wheelchair here to show how it affects me? Nothing was said. I did notice both the OT and PT look at Cory for his reaction. Cory stated no need, medicare won't cover a replacement since they didn't cover this one. How about an in-home evaluation to make sure I can even use a Standard Wheelchair in and around my home to complete daily living tasks? Same thing, both looked in fear at Cory for his reaction. We don't provide loaner wheelchairs. Cory R. Moore ATP stated after I asked: Yes, you will get the same medical benefits you got from your TiLite ZRA Series 1 as you will now from a Standard Wheelchair. When I mentioned asking The Joint Commission to look into my medical safety. Cory explodes into an uncontrolled rage, with pure hate on his face, and a look of nothing to lose: NO YOU WILL NOT THREATEN THE JOBS OF THESE TWO RHI EMPLOYEES! IF YOU GO DOWN THAT PATH I WILL SEE TO IT NUMOTION OR ANYONE ELSE WILL NOT HELP YOU! YOU ARE TRYING TO COERCE US INTO GETTING THE PROPER EQUIPMENT YOU WANT! DO YOU WANT ME TO WRITE IN YOUR CHART HOW YOU'RE COERCING US!?! This is when I left the therapy room to get the information of the Director/CEO of RHI.

Excellent therapy services for inpatients. Therapists start each patient at their appropriate level.read more

This is a wonderful facility that takes care of long term health needs and also helps in the…read morerehabilitation and physical therapy for this in need, after an accident, extenuating surgery, or other reason for rehab. The staff, for the most part, seem to love not only working here but they also live what they do. This shows in how they care for their guests and the facility. The people I have visited have told of the good care and help they have received while being here. Thank you for taking care of our people.

My mom was well taken care of and the staff was very helpful and made her stay more comfortable.read more

Check out Grey Matters - neurofeedback is a powerful tool that has so many benefits including…read moredepression, anxiety, ADD etc. the staff is amazing !

This place is life changing! I love knowing that I am healing my brain and creating positive ways…read moreof relearning how to respond to life instead of reacting! thank you Devin for your support and encouragement!

Recently had a loved one there and they took great care of her , when she passed they were more…read morethan helpful. Most Health Care Facilities give you 3 days to remove their belongings but they worked with us and extended the time. It's an older place but is taken care of and all their room's are private no matter how the bill gets paid ..Medicare 'Medicaid or private Insurance ...We had a very good experience there and so did our mother

Was very close to a patient that has just passed here. Passed last week and they are rushing us to…read moreget everything out less then a week later. They didn't reach out to the patients daughter when she passed.. she had to hear from a third party. And when the patient had had a bad fall prior to passing the person incharge named Jason insisted on not calling the fire department and handeling it himself which was a mistake and she couldn't get up for over 30 min and ended up getting help anyway from the firefighters. The food sucks, the patient called it a hell hole it was so bad. The laundry always went missing, the nurses take up to an hour to come when you hit the help button even for emergency!!! they are insistence we get their belongings out of her room so they can make more profit for a new patient to come in. She hated every second in this place and I'll do my best to make sure people don't go here. If you care at all for your loved ones don't take them here!!! And rest in peace to my friend always, you didn't deserve this horrid place, the food, the treatment, the rudeness. They were truly horrible To her in her final days. And now that she has passed they are still being horrible and rushing us packing up her stuff. Called that we have 2 days to do so... she just passed. :( My only positive note is that Winnie was truly special to this patient. She was caring, has patience, was kind and always a glimmer of hope for her. The true bright light and glue of this facility.

I recently had rotator cuff surgery and felt as if my shoulder would be stiff forever, that is…read moreuntil I found Carmel Rehab. Let me say this first and foremost. Its nice to go to a locally family owned operation and You can't meet nicer people. Chuck and his crew are professional, friendly, astute & effective. Always welcomed with a smile and a warm hello. Chuck and his staff have done wonders with my shoulder. Great people great location and great service, what more could you ask for!!

Chuck and his team had done an amazing job in diagnosing the source of my shoulder pain. I applaud…read morethem for their high degree of professionalism and expertise. Together, the team has administered a plan of action helping ease the stiffness and pain. I highly recommend this family owned business., The dedication and personal attention were felt from the first time I entered the door with Terry greeting me, Chuck, Jarod, and Sam working together creating an excellent team. I can see why up and coming physical therapists are spending time learning from Chuck. High five to all of you.

I never thought rehab could be so supportive and motivating the staff here truly cares about your…read morerecovery and really worked hard to help me succeed.