My daughters mother in law lives here, and she loves it. I highly recommend it!!read more

My Grandmas cottage is beautiful! And the price is phenomenal compared to other properties. She…read moreloves her new place. Shes been here for a year and has only had 2 small problems that have now been absolved. Her neighbors are great, too! Im happy that shes happy :-)

While in Indianapolis this weekend, I went with my friend to visit her mother who recently became a…read moreresident of Independence Village in Avon. I was impressed from the minute I walked in the door. The receptionist was so welcoming, and she and my friend had a great conversation upon entering. The first thing I noticed was how clean the facility is (it was recently freshly painted) and how wide the hallways are, which allows easy access for walkers, etc. We went up to her mother's one bedroom apartment on the third floor and it was a good size for one person, complete with kitchen facilities and a big bathroom. (There are studios, and one- and two-bedroom apartments and I was able to see all of them on my visit.) While walking the hallways, I noticed the colorful artwork on the walls, the theater, the library, the activities center and several other amenities that indicated to me this was more a community than a "nursing home". It is quite a cheerful and friendly atmosphere. We then went down to lunch and sat with her and another resident. They both stated the food was quite good and they liked the selections provided for each meal (breakfast, lunch and dinner). The dining room is spacious, and the staff is amazing, friendly and interactive. While sitting in the dining room, the Director, Sue, came to the table to talk to her residents and we had a pleasant conversation also. I told her how impressed I was with this facility, and she thanked me, but also thanked me for allowing her to administer to "our loved ones that we put in her care". I was impressed! Sue definitely is dedicated and takes special pride in making sure the residents are well cared for and happy. If you are looking for a place to care for your loved ones when the time comes, I suggest you look no further than this facility. It really is top-notch! It also has a Memory Care facility. Although I did not visit that section, my friend said it is just as impressive.

From the owner: Welcome to Independence Village of Avon! This isn't just a place to reside -- it's a place where…read moreour community members truly shine, and we are glad to share this experience with them. Our senior living options include enhanced living, assisted living, and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it's the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. Independence Village of Avon is a place where residents can truly Shine. Everyday.

I was transported from Eskenazi Hospital to this facility for rehabilitation. While both…read moreoccupational therapy and physical therapy teams were great, the rest of my experience did not always meet my expectations. Primarily the food disappointed me because this facility is mainly for assisted living. It was classified as sub acute rehabilitation by my insurance company. They denied me for acute rehabilitation which was my preference as well as my doctors at the hospital. Since the majority of patients here for assisted living, I felt the amount of staff was not high enough to meet the standard needs of the assisted living patients. This facility had a very adequate therapy gym room. The therapy staff were very thorough, helpful and supportive.

Meadow Lakes in wonderful community full of friendly staff and residents. Residents in the assisted…read moreliving and Garden homes are always smiling and having great time!

My dad is here. His care has been hit or miss at times, but overall staff seem to genuinely enjoy…read moreworking here and caring for their patients. The food is unbelievably good and they do special events like family brunch and holiday lunches. They also do a lot of outreach and encourage the community to interact with them. It is very clean and feels much more like a hotel or a dorm than a nursing home. They even have happy hour on Fridays! I hate that my dad has to be in a facility, but you really couldn't ask for a nicer place than this. Note, as of now, they are not Medicare certified, so you have to pay out of pocket or through private insurance.

This is a brand new facility and is absolutely spotless. It also doesn't have the smell that…read moreolder homes usually have. There's a bar inside and meals are prepared by a chef and served in what is almost like a full service restaurant. There's also a snack bar. The outdoor patio has big cushy chairs, a gas firepit, and a putting green.

You will need an advocate. They are not good with helping you manage what you will need once you…read moreleave. Track your meds! They sure don't. Take lots of notes.

Please take into more consideration than the appearance, smell, and words from the staff that try…read moreto sell this facility to you. Most aides care, but have not really been trained to do what is really required of them. Some RN nurses will be very vague in relaying info if there might be a "fall" injury. If you ask for more checks on your family resident, you will be told that most likely your family member will be unable to get those checks. They do them, but only every 3-4 hours during the night (when most residents need help in getting up to go to the bathroom, or might feel the need to just get up & walk around). My mom fell during the night & we discovered she probably had been on the floor for maybe an hour or more -- found completely by accident when an aide happened to pass her room. Incident report very vague. There are a select few who show much care, but like any other place some are there because they know how much help is lacking & they are there for an underpaid paycheck. Most aides work another job to supplement their income, so they are already tired & literally fail to be kind or caring to the residents. There was a huge turnover in administration within the 5 months our mom was there. And, we found out that the lead administer was just traded from another long term care facility. (Traded from one set of problems to another set of problems.) I've wondered if the problems at the former facility were ever actually solved. We also came to realize that there were several other falls on this same hall. This makes me wonder if residents were able to be up some, but not really watched because of this false sense of ability. Fall risk should always be a huge concern & not taken for granted -- which I believe is exactly what happened. Our mom had 4 falls in less than 3 weeks & each one was progressively worse. Our mom did not survive getting better after her 4th fall -- she passed in only 20 days. Each day less & less improvement & we watched her slowly pass in greater & greater discomfort. Mom had a good hospice team as well, but they could not be there all the time. Attempting to keep mom "comfortable" during those last 20 days got quite challenging. We were questioned several times by Med Cart staff. We knew what mom could have for her pain management, but still got questioned! There were a couple of times we had to go to a local pharmacy & get the needed med as they did not have on hand, otherwise our mom's pain would have gotten out of control. I'm being honest and forthright in my review. If you feel something could be a "red flag" concern to you for your family member or friend, say something. Report it. You are your family members or friends advocate! We have to be the voice for the voiceless.